I bought a YSL Libre Intense fragrance in this shop and Hayley helped me to choose between my choices and my my life easier😍😍😅😅Thank you for being supportive and friendly behaviour as well!! Highl... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 130 Level 1 North Mall, Derbion Centre, DE1 2PG DERBY, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Page in the Derbion ground floor was absolutely fantastic. Exceptionally courteous, knowledgeable and willing to go the extra mile ( not for commission ) but to ensure that I had the scent notes,... Ver mais
A empresa respondeu
Walked in with no idea to get really helpful helping smell the different scents. Lynne was really lovely engaging and helped me even gave me an additional gift for passing my theory thank you. ❤️
A empresa respondeu
Visited store and was helped by a wonderful lady called Hayley, she was so helpful and could not do enough to help find me the perfect gift for a friend. She checked my budget and asked the types of p... Ver mais
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG, DERBY, Reino Unido
4,9
Excelente
170 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lovely prices with lovely customer…
Lovely prices with lovely customer service, it can’t get better than that 😁
28 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service and beautiful…
Amazing customer service and beautiful sprays
17 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer services!
Amazing customer services!! Thankyou for helping me pick the right spray! Xx
17 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
had a great experience in store today…
had a great experience in store today with Aisha. she helped me pick some new perfumes to take on holiday. lovely service thank you
16 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I bought a YSL Libre Intense fragrance…
I bought a YSL Libre Intense fragrance in this shop and Hayley helped me to choose between my choices and my my life easier😍😍😅😅Thank you for being supportive and friendly behaviour as well!! Highly suggest this shop:))
14 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good experience
Very good experience. Lynne is very good worker. She gave me very good discount. Thank you.
14 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Great customer service, always ask a member of the team if you're unsure about anything or need advice, personal recommendation ask for Haley (staff) - knows her stuff about perfumes and cologones and will go above and beyond to get you your fragrance, gift, personal treat or anything in-between see Haley (staff) she'll find you the best of the best
8 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lynne was amazing
Lynne was absolutely amazing and very patiant. We spent a long time in store and purchsed many perfumes as gifts with Lynne's help and expertise.
2 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really Good Service and Friendly Staff…
Really Good Service and Friendly Staff Members
28 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The best perfume Shop very nice scents…
The best perfume Shop very nice scents and the best people they give gift for us very nice and trusted Shop Parfume.The best people is Aisha and Hayley
27 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had an amazing time at TPS Derby…
I had an amazing time at TPS Derby Level One, I got served by almost everyone in the store. I went in to buy one item and left wanting to buy the whole store. I think her name was Nicole served me so so well and made me feel less shy, even though i am very shy. Robbie and Hailey helped me chose the perfect scent for myself and Lynne the sweetest lady showed me how to wrap. THANK YOU ALL xxx
24 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Best experience
Best experience. Knowledgeable on all fragrance's. Helpful and very Pleasant definitely a five star review. .
14 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Walked in with no idea to get really…
Walked in with no idea to get really helpful helping smell the different scents. Lynne was really lovely engaging and helped me even gave me an additional gift for passing my theory thank you. ❤️
14 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from Aisha at…
Excellent service from Aisha at Derbion....Thank you 😊
14 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Hayley was a credit to the company…
Hayley was a credit to the company ..she was friendly and really approachable...she helped me find what I was looking for ...
7 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nicole was kind and helpful the whole…
Nicole was kind and helpful the whole time! Helped me and my daughter pick out the perfect gift for my wifes birthday. Would reccomend !!!
2 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was treated very well and I would…
I was treated very well and I would definitely come here again
27 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
What a way to turn a Paige!
Page in the Derbion ground floor was absolutely fantastic.
Exceptionally courteous, knowledgeable and willing to go the extra mile ( not for commission ) but to ensure that I had the scent notes, I described and loved.
The new idea of testing a fragrance is great too... please keep it.
10 star rating for Paige, never lose this staff member
27 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Paige was brilliant.
Paige was brilliant.
Spent a while in the shop purchasing scents, she was knowledgeable and very helpful.
Every Perfume Shop needs a Paige!
27 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer care service
I ordered some aftershave for my husband at Derbion store 370 in Derby on Monday,the item wasn’t in stock but Hayley was excellent- really helpful & ordered it in then notified me that it was in store ready for collection the next day,very impressive customer service I’ll not hesitate to visit again
23 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.