Served by a lovely lady called Anne so helpful , explained how the loyalty card worked and all the benefits , would definitely shop here again
Localização
Trocar localizaçãoUnit 9, The Eastgate Shopping Centre, IV2 3PP INVERNESS, GB
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Veja o que dizem as avaliações
Service was excellent. Althought they didn't have the specific mens aftershave i was looking for in stock at the shop location, they were able to setup a delivery from stock held elsewhere. Delivery w... Ver mais
A empresa respondeu
Anne in Inverness , Eastgate store was lovely! Assisted with choosing mom’s Birthday gift and ever wrapped it up so it’s ready to gift! I can tell she loves her job and has tons of knowledge in perfum... Ver mais
A empresa respondeu
Isla and Lisa are both wonderful and amazing staff , Lisa is always serving with a smiles every time I shop at The Perfume Shop in Eastgate Inverness shop. Always going above and beyond to get exactly... Ver mais
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
Unit 9, The Eastgate Shopping Centre, IV2 3PP, INVERNESS, Reino Unido
4,8
Excelente
108 avaliações
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Served by a lovely lady called Anne …
Served by a lovely lady called Anne so helpful , explained how the loyalty card worked and all the benefits , would definitely shop here again
28 de junho de 2026
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Perfume Shop
Service was excellent. Althought they didn't have the specific mens aftershave i was looking for in stock at the shop location, they were able to setup a delivery from stock held elsewhere. Delivery was very prompt. Thank you.
17 de junho de 2026
Resposta da The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Anne in Inverness
Anne in Inverness , Eastgate store was lovely! Assisted with choosing mom’s Birthday gift and ever wrapped it up so it’s ready to gift! I can tell she loves her job and has tons of knowledge in perfumes !
16 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic service from Hayley
Fantastic service from Hayley . Inverness shop
10 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful member of staff arranged…
Very helpful member of staff arranged gift there and then. Delivered on time too.
4 de junho de 2026
Resposta da The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Iona and Ann
Iona and Ann, are two amazing employees, very talented in what they do , helped me with all my requirements, they’ve been very attentive and patient to details, Miss Iona did some suggestions about different scents , what was an amazing experience to have , girls thank you so much for your amazing job , I’ll come back again for my paradise garden , have an amazing day
8 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Inverness Superstar
I visited the Inverness shop recently and Steph was amazing ! She was SO helpful and bent over backwards - with a smile! - to ensure that I got exactly what I was looking for AND even more impressive …. at the best price available. As it turned out the fragrance I wanted was not in stock but she ordered online and had it sent to me - it arrived 3 days later and I am delighted. A big “thank you” Steph - you’re a Superstar !
29 de maio de 2026
Resposta da The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Happy Customer
Anne serves me nearly every time I visit this store. She is most friendly and helpful. Excellent customer service.
5 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service.
The service was excellent, and the perfume was delivered very quickly.
22 de maio de 2026
Resposta da The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service
25 de maio de 2026
Resposta da The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service
Excellent service from the second we walked into the shop, very attentive and helpful member of staff. Anne couldn't have been better, very knowledgeable and helpful!
21 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely Shopping experience
Lovely experience and service from Ann in Inverness Branch in Eastgate Center. Now I am proud and happy to be a a loyal customer of the Perfume Shop
10 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lisa was so nice and efficient
Lisa was so nice and efficient. Very happy with the service and price for the gift for my wife and the gift wrapping was great.
Much appreciated.
5 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
As I was a loyal customer and saved up…
As I was a loyal customer and saved up loyalty points for a big spend for my family and staff at the end of the year and to get everyone's favoured sent only to be told by one of the agents in the Inverness kiosk told me that the points are cancelled as there are not being used within 6 months I was stunned and well after all the money that I spent at the kiosk in Inverness I never went went back and took my orders from the retailers That would give a good discount on the quantity that i was buying at the and my staff is a hundred strong and very hard working Making the the very bottles that might be used for the the perfume industry might not be for the high end perfume but its worth to give then some of the real thing at Christmas. I have a high regard off my staff as the work hard through the year.
27 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Inverness 131
Hello David,
Thank you for taking the time to share your experience, and I’m very sorry to hear about your disappointment regarding your loyalty points and the impact this has had.
I can completely appreciate how frustrating and upsetting this must have been, especially given the time and effort you’ve put into collecting points and planning a meaningful purchase for your family and staff.
Unfortunately, I’m unable to locate any account or email details linked to this review, so I’m not able to investigate the specific situation further from here.
If you would still like this looked into, please could you contact our Customer Service team with your account details or email address linked to your loyalty account. We will then be able to review this properly and assist you.
Thank you again for your feedback, and please accept my sincere apologies for any inconvenience caused.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
The customer service was very good and…
The customer service was very good and felt very welcome
3 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Anne was absolutely amazing!
Anne was absolutely amazing!, we told her the type of scents my partner loved and she was able to pick out exactly the right fragrance for him, very very good at what she does and so lovely to chat to, definitely go see anne!
2 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely staff
Lovely staff, extremely helpful and I found my brand new favourite fragrance!
1 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great seller
Great seller, Anna was amazing at recommending great parfum for me! Im glad she was able to help me makes a big difference.
Thanks a lot
Guisela Pacasi
24 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Steph was brilliant
Steph was brilliant, very helpful very friendly. Always deal with her when im in. Always looking to find you the best deal.
15 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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