Good variety of options. Competitive prices and a clean tidy store. Unfortunately some products only sold online which was difficult. Staff member really couldn’t be bothered with me. No enthusiasm a... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 68c, 9 South John Street, L1 8BU LIVERPOOL, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Lovely experience yesterday at the shop in Liverpool one from a lady called Jennifer who helped me pick a fragrance for my mum for Mother’s Day. She was patient and very knowledgeable. She asked my bu... Ver mais
A empresa respondeu
Really nice vibe on entering happy smiling eager staff was served by Jen and I don’t think there was anything she didn’t know about the perfume shop products. Will certainly be back for all the girls... Ver mais
A empresa respondeu
Had a really lovely experience yesterday in The Perfume Shop Liverpool. The service was brilliant, really friendly and made to feel welcome as soon as I walked in. I don’t have the best sense of... Ver mais
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
Unit 68c, 9 South John Street, L1 8BU, LIVERPOOL, Reino Unido
4,8
Excelente
99 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The lady who served me went over and…
The lady who served me went over and above to help as there were some issues with stick but I received the item I needed the following day.
15 de dezembro de 2025
Resposta da The Perfume Shop - Liverpool 220
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Exactly the perfume and fast delivery 5…
Exactly the perfume and fast delivery 5 stars
14 de dezembro de 2025
Resposta da The Perfume Shop - Liverpool 220
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Disappointed
Only got £8 discount instead of £10,no explanation.no free gifts or samples and spent over £200
30 de novembro de 2025
Resposta da The Perfume Shop - Liverpool 220
Hi,
I am so sorry to hear of your recent experience. If you haven't already, please kindly pop in touch via email at reviews@theperfumeshop.com and a member of our team will be more than happy to help.
The Perfume Shop
Resposta da The Perfume Shop - Liverpool 220
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Resposta da The Perfume Shop - Liverpool 220
Hi,
Thanks for your feedback. We appreciate you!
The Perfume Shop
FastGreat service efficient kept me informed and…
Fast efficient kept me informed and great price .what more do you want .
29 de novembro de 2025
Resposta da The Perfume Shop - Liverpool 220
Hi,
Thanks for your feedback. We appreciate you!
The Perfume Shop
Great range and value
Good variety of options. Competitive prices and a clean tidy store.
Unfortunately some products only sold online which was difficult. Staff member really couldn’t be bothered with me. No enthusiasm and a little rude. Happy with products though and bought others online too.
13 de novembro de 2025
Resposta da The Perfume Shop - Liverpool 220
Hi,
We appreciate your feedback and are glad you found a good variety and competitive prices. We're sorry some products were online only and that a staff member was unhelpful. We'll address this to improve our service. We value you.
The Perfume Shop
Perfect gift
The perfum I bought of u was for my daughter in law and it was cheeper then anywhere I was very happy will keep shopping with u
11 de novembro de 2025
Resposta da The Perfume Shop - Liverpool 220
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
I went to the Liverpool branch the…
I went to the Liverpool branch the ladie that helped me couldn’t do any more even wrapped my perfumes up for me thank you
9 de novembro de 2025
Resposta da The Perfume Shop - Liverpool 220
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Efficient service
Efficient service. Item was not available in store but was promptly ordered and delivered within a couple of days.
5 de novembro de 2025
Resposta da The Perfume Shop - Liverpool 220
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Fantastic Service it came really…
Fantastic Service it came really quickly thank you
11 de setembro de 2025
Resposta da The Perfume Shop - Liverpool 220
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
Visited the shop in Liverpool one…
Visited the shop in Liverpool one yesterday, Great service from Mel , definitely will return in future for Christmas shopping ⭐️
8 de setembro de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Liverpool 220
Hi,
Thanks for your lovely review. We appreciate you!
The Perfume Shop
I love the perfume shop
I love the perfume shop, there’s always an offer on and they are such nice people and so helpful when you go in store. They always have what I’m looking for and give you a personalised experience that some other shops don’t give.
22 de agosto de 2025
Resposta da The Perfume Shop - Liverpool 220
Hello,
We're happy to hear that you love our offers and appreciate the helpfulness of our team. It's great to know we provide a personalized experience and have what you're looking for. Thank you for your positive feedback!
Jasmyn
The Perfume Shop
Resposta da The Perfume Shop - Liverpool 220
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Claire the sales person knows her…
Claire the sales person knows her products and what the customer is looking for
18 de agosto de 2025
Resposta da The Perfume Shop - Liverpool 220
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Service Smell Sensation :)
Great customer service, warm welcome from all staff. Mariah assisted in the decision making process and was very patient in me testing a number of options. Highly recommend a visit if you're in need of a new smell sensation :)
16 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Liverpool 220
Hi,
Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.
The Perfume Shop
Great customer service
Heather behind the till was super kind and helpful - she helped me find what I needed.
Defo come here!
16 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Liverpool 220
Hi,
Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.
The Perfume Shop
10/10 customer service
I had a great experience in the perfume shop today with Ben 10/10 customers service.
15 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Liverpool 220
Hi,
Thanks for your positive review! We appreciate you.
The Perfume Shop
Clare has been amazing for the past 10…
Clare has been amazing for the past 10 years. Thank you!
14 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Liverpool 220
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Resposta da The Perfume Shop - Liverpool 220
Hi,
Thank you. We appreciate you!
Kind regards,
Sharain
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.