The Perfume Shop - Liverpool 220 Avaliações 

99
O TrustScore é 5 de um total de 5

4,8

Unit 68c, 9 South John Street, L1 8BU LIVERPOOL, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Good variety of options. Competitive prices and a clean tidy store. Unfortunately some products only sold online which was difficult. Staff member really couldn’t be bothered with me. No enthusiasm a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Lovely experience yesterday at the shop in Liverpool one from a lady called Jennifer who helped me pick a fragrance for my mum for Mother’s Day. She was patient and very knowledgeable. She asked my bu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really nice vibe on entering happy smiling eager staff was served by Jen and I don’t think there was anything she didn’t know about the perfume shop products. Will certainly be back for all the girls... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had a really lovely experience yesterday in The Perfume Shop Liverpool. The service was brilliant, really friendly and made to feel welcome as soon as I walked in. I don’t have the best sense of... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Perfumaria
  2. Fornecedor de Produtos de Beleza
  3. Fornecedor de Cosméticos e Perfumes
  4. Loja de Cosméticos
  5. Fornecedor de Fragrâncias e Aromas
  6. Loja de produtos para cabelo

Escrito pela empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informações de contato

  • Unit 68c, 9 South John Street, L1 8BU, LIVERPOOL, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

99 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(99)

36.021 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Visited the store to shop for my mum…

Visited the store to shop for my mum today . Ben was super helpful and patient. What an icon!

30 de julho de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Liverpool 220

Resposta da The Perfume Shop - Liverpool 220

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Avaliado com 5 de um total de 5 estrelas

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

I had an absolutely outstanding experience at The Perfume Shop in Liverpool One! From the moment I walked in, I felt genuinely welcomed. Mell, in particular, went above and beyond to make my visit special.

Her product knowledge was incredible, she guided me through the fragrances with such enthusiasm and patience, helping me find the perfect scent without ever feeling rushed. Mell’s warm personality and attention to detail truly turned a simple shopping trip into a five-star experience.

It’s rare to find service that feels this personal and sincere these days, but Mell delivered it effortlessly. I left the store not only with the perfect perfume but with a smile that lasted the rest of the day.

Thank you, Mell, and the team at The Perfume Shop Liverpool One you’ve gained a loyal customer!

31 de julho de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Liverpool 220

Resposta da The Perfume Shop - Liverpool 220

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Avaliado com 5 de um total de 5 estrelas

Amazing experience

Amazing experience, lovely staff, Jack was brilliant! Helped us with everything we needed!

30 de julho de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Liverpool 220

Resposta da The Perfume Shop - Liverpool 220

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Avaliado com 5 de um total de 5 estrelas

Really nice vibe on entering happy…

Really nice vibe on entering happy smiling eager staff was served by Jen and I don’t think there was anything she didn’t know about the perfume shop products. Will certainly be back for all the girls Christmas presents and prob myself something else. Really pleasant all round experience

5 de julho de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Liverpool 220

Resposta da The Perfume Shop - Liverpool 220

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Avaliado com 5 de um total de 5 estrelas

Fantastic

Great service from the staff. Helpful and found exactly what I wanted.

15 de julho de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Liverpool 220

Resposta da The Perfume Shop - Liverpool 220

Hi,

I am so pleased to hear you are happy with your recent experience. Thank you!

The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

10/10 for Ben in your Liverpool one store

Ben in your Liverpool one store was unbelievably helpful with me yesterday, making sure I got exactly what I needed at the best price, he even contacted another local store to make sure I was catered for and I left feeling really happy and upbeat after my interaction with him
Give the guy a raise he’s customer service is unmatched 10/10

10 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Been coming into this shop for a couple…

Been coming into this shop for a couple of years now and Mel is superb. She is helpful, friendly and always makes shopping here a joy !

9 de julho de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Liverpool 220

Resposta da The Perfume Shop - Liverpool 220

Hi,

I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Avaliado com 5 de um total de 5 estrelas

perfume

excellent service and staff were very helpful thankyou

19 de junho de 2025
logotipo da The Perfume Shop - Liverpool 220

Resposta da The Perfume Shop - Liverpool 220

Hi,

Thank you for your 5* review. Thank you for your support!

Kind regards,
Sharain
The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Claire the assistant couldn't have been…

Claire the assistant couldn't have been more helpful good service choice and price

15 de junho de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Liverpool 220

Resposta da The Perfume Shop - Liverpool 220

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Avaliado com 5 de um total de 5 estrelas

Great customer service

Had a great shoping experience at liverpool one perfume shop.
Ben was super helpful and genuinely happy to help he gift wrap my gift set perfectly and even added a personalised ribbon.
I couldn't ask for better customer service I will be returning for all my gifts from now on and will recommend to all family and friends.

26 de maio de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Liverpool 220

Resposta da The Perfume Shop - Liverpool 220

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

20 de maio de 2025
logotipo da The Perfume Shop - Liverpool 220

Resposta da The Perfume Shop - Liverpool 220

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Fabulous experience!

Fabulous experience!
Thank you

21 de maio de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Liverpool 220

Resposta da The Perfume Shop - Liverpool 220

Hi,

Thanks for your review. It's great to hear your positive response and thank you so much for shopping with The Perfume Shop.

Kind regards,
Sharain
The Perfume Shop Team

Avaliado com 5 de um total de 5 estrelas

Friendly helpful shop staff ordered the…

Friendly helpful shop staff ordered the aftershave for us as we were going away on holiday and it arrived the day after we came back. Perfect

11 de abril de 2025
logotipo da The Perfume Shop - Liverpool 220

Resposta da The Perfume Shop - Liverpool 220

Hello,

Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

Avaliado com 5 de um total de 5 estrelas

I can always get my perfume from TPS…

I can always get my perfume from TPS and they give me great rewards when I buy it from them, Vouchers with money off etc, I never buy from anywhere else, they also deliver to my workplace or offer collection from store which is so easy.

27 de março de 2025
logotipo da The Perfume Shop - Liverpool 220

Resposta da The Perfume Shop - Liverpool 220

Hello,

Thank you for your kind words! We're thrilled to hear you're a loyal customer and appreciate the convenience of our delivery and collection options. We strive to provide excellent service and rewarding experiences for our customers.

Kind regards,
Jasmyn

Avaliado com 5 de um total de 5 estrelas

My perfume was easy to order as I don’t…

My perfume was easy to order as I don’t usually shop online as I’m a bit anxious in case I do it wrong plus I got 20% off my order and it came a day earlier than expected so I’m one happy customer.

24 de março de 2025
logotipo da The Perfume Shop - Liverpool 220

Resposta da The Perfume Shop - Liverpool 220

Hello,

We are so pleased to hear that you had a positive experience with your recent order. We appreciate you taking the time to share your feedback. We are committed to providing our customers with a seamless and enjoyable shopping experience. We are glad that you found our website easy to navigate and that you were able to take advantage of our discount offer. We are also happy to hear that your order arrived ahead of schedule.

Happy shopping,
Jasmyn

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais