Angel and Sadia have been so helpful especially with my picky teenager who loves to try new perfumes! Thank you for always making our perfume shopping a fantastic experience. Nothing was too much for... Ver mais
A empresa respondeu
Unit 16, The Bridges Shopping Centre, SR1 3LB SUNDERLAND, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Angel and Sadia have been so helpful especially with my picky teenager who loves to try new perfumes! Thank you for always making our perfume shopping a fantastic experience. Nothing was too much for... Ver mais
A empresa respondeu
Justine has helped me with fragrance testing on and off for a number of months now. I'm a frequent customer and today proved why. She was quick to recognise me, took time to show some new fragrance... Ver mais
A empresa respondeu
Called in for some birthday prezzies today both girls Abbie and angel went above and beyond for us will deffo be back xxx
A empresa respondeu
Thank you to Liz she's been sooo helpful and she's given us a great deal
A empresa respondeu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 16, The Bridges Shopping Centre, SR1 3LB, SUNDERLAND, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
First, the store smells really nice.
Shawn one the staff is nice and welcoming. He is doing an amazing job

Resposta da The Perfume Shop - Sunderland 147
Great Customer Service from Sharron and the team. Would recommend

Resposta da The Perfume Shop - Sunderland 147
Just been to the perfume shop Sharon and Justine we so helpful, nothing was a bother to them. Thankyou for making our shopping experience great ☺️

Resposta da The Perfume Shop - Sunderland 147
Excellent service agsin from Justine . Justine very willing to help, all round a very pleaant exoerience at The Perfume Shop.

Resposta da The Perfume Shop - Sunderland 147
Amazing customer experience from Justine, second to none. Upsold me on multiple products with excellent service and knowledge.

Resposta da The Perfume Shop - Sunderland 147
Justine was friendly polite and excellent customer service 5 stars

Resposta da The Perfume Shop - Sunderland 147
Went in today looking for my way for my partner and shaun was amazing helped me straight away amazing customer service. Thank you

Resposta da The Perfume Shop - Sunderland 147
I came to the shop today and had a good experience thanks to Sharon for the professional and friendly service

Resposta da The Perfume Shop - Sunderland 147
Sharon was spot on sorted me out, knows what she’s talking about. 😀

Resposta da The Perfume Shop - Sunderland 147
Visited the Sunderland store 02/05/26. Justine greeted us and was really friendly and helpful and told us about the offer they had in store. I managed to get my every day perfume and my ‘for best’ perfume. Shout out to Sean as well for picking a lovely free gift for me haha.

Resposta da The Perfume Shop - Sunderland 147
Always friendly helpful staff go above and beyond to help and offer advice. Justine is a credit to the team.

Resposta da The Perfume Shop - Sunderland 147
Very good service Gillian I think her name was

Resposta da The Perfume Shop - Sunderland 147
Justine has been unbelievably helpful as we have been in the shop for about 30 minutes being very undecided, but she has made several helpful suggestions with the friendliest service ever, we hope that every worker has her enthusiasm!

Resposta da The Perfume Shop - Sunderland 147
Justine was fantastic today remarkable service. Thank you

Resposta da The Perfume Shop - Sunderland 147
Justine was so amazing today thank you 😊 for your kindness ♥️

Resposta da The Perfume Shop - Sunderland 147
Great service from Justine absolutely spot on helped find present for girlfriend

Resposta da The Perfume Shop - Sunderland 147
Was served by a lovely lady called Sharon in sunderland perfume shop at the bridges. she gave me a lovely discount and so many samples and left feeling so happy with her kind service!! Thank you so much

Resposta da The Perfume Shop - Sunderland 147

Resposta da The Perfume Shop - Sunderland 147
Justine was so helpful and amazing. Thanks so much. X

Resposta da The Perfume Shop - Sunderland 147
Always go to TPS in Sunderland and Nottingham. Always great service. We had Sharon in Sunderland today and she was absolutely tremendous, helped me find an item and had a chat with us about what we purchased.

Resposta da The Perfume Shop - Sunderland 147
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.