I went into the store looking for a specific scent. Unfortunately the scent was sold out as it was being withdrawn from sales in the UK. The lovely staff (including Gail who served myself) helped me t... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoWashington Square Shopping Centre, 16 Ivison Lane, CA14 3DY WORKINGTON, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I went to the Perfume shop in Workington. I wasn't really sure which perfume I wanted to purchase, but the lady who served me called Gail was very helpful. I bought La Bomba perfume which smells wond... Ver mais
A empresa respondeu
Excellant customer service, did not feel rushed although i could not decide. Gave me a recommendation and took onboard my likes and dislikes. Came out with a favourite because it was on sale, but afte... Ver mais
A empresa respondeu
I ordered Chanel No.5. Came in a few days. Super friendly staff. Great service.
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
Washington Square Shopping Centre, 16 Ivison Lane, CA14 3DY, WORKINGTON, Reino Unido
5,0
Excelente
361 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Brilliant service by Sue
Brilliant service by Sue. Very knowledgeable and helpful. Will definitely be back. Thanks Sue x
28 de fevereiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It was great sue was lovely xx
28 de fevereiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
……….
Sue was lovely! And the personalised ribbons where great..
28 de fevereiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was shown a few different perfumes…
I was shown a few different perfumes and also got a free gift with the points I had accumulated.
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I got a perfume " Power of you by…
I got a perfume " Power of you by Armani" today it was recommended to me by SUE at the Workington perfume shop and I absolutely love it. and she was very friendly. I will go get some more perfumes soon
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Isla was great came in for a specific…
Isla was great came in for a specific perfume tried a few and came out happy
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sue and Isla were absolutely fantastic…
Sue and Isla were absolutely fantastic sorting out a problem for me they bith went above and beyond to keep me satisfied I will never go anywhere else. Problem resolved fantastic staff.
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely Staff Great Service
Lovely Staff Great Service
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic perfume shop with a great…
Fantastic perfume shop with a great selection of fragrances. The atmosphere is welcoming, and everything is neatly presented. Thank you so much to Sue for her excellent customer service; she was friendly, professional, and took the time to help me choose the perfect scent. It is truly a pleasure to shop here. Highly recommended.
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
Professional, polite, attentive, efficient, pleasure to do business with, definitely will return 100% 👍
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Im only rating 5 stars because I cant…
Im only rating 5 stars because I cant rate any higher!!
I popped into Workington branch today with a challenge for the ladies working
A bottle of my husbands favourite spray that was a limited addition in 2014.
Step forward Sue and Julie, they were absolutely amazing 😇
Between them they managed to find me a near perfect match for my husbands fragrance, their experience and knowledge absolutely blew me away!!
They worked out the notes in my bottle and knew exactly which brands used a mix of the same ones!!
Amazing 👏
Hopefully ill have a very happy husband when he opens his birthday gifts xx
Thank you so much Sue and Julie
Your both absolutely Scent-sational stars 🌟
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service from Sue &…
Amazing customer service from Sue & Claire.
Thanks for helping us to find the right perfume . We will be back for more soon.
29 de janeiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service from all staff…
Amazing customer service from all staff working , fastest silvery was delivered next day when I was told it would’ve been 5 days , really really happy , got a scent matched almost exactly to what I was looking for and amazing staff in the store with amazing customer service! Thanks so much !
27 de janeiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent staff with a lovely service
Both Gail and sue were so welcoming and friendly to us both when we visited in store. They provided excellent customer service with good knowledge and a friendly helpful demeanour. Thank you both you are a credit to the company
16 de janeiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Claire&Gail were friendly and helpful
Claire&Gail were friendly and helpful. Thank you for your smiles ☺️☺️.
14 de janeiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from Sue
Excellent service from Sue, very friendly and helpful. The shop didn’t have what I originally went in for, but after a chat she sorted me with an alternative, which is great.
12 de janeiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
So helpful and cheerful
So helpful and cheerful, they put a smile and mine and my friends face, excellent service.
10 de janeiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sue and Gale pointed me in the right…
Sue and Gale pointed me in the right direction and were very helpful, superb.
10 de janeiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very warm
Very warm, cheerful service. Very helpful. Thank you Sue.
3 de janeiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
Jorja was very professional
Jorja was very professional. She had a smile on her face through out. The staff made my shopping seamless. Well done. They deserve a raise.!!!!!!!
30 de dezembro de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hi,
Thanks for your feedback. It's great to hear of your 5* experience, have a lovely New Year.
The Perfume Shop
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.