I went into the store looking for a specific scent. Unfortunately the scent was sold out as it was being withdrawn from sales in the UK. The lovely staff (including Gail who served myself) helped me t... Ver mais
A empresa respondeu
Washington Square Shopping Centre, 16 Ivison Lane, CA14 3DY WORKINGTON, GB
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I went into the store looking for a specific scent. Unfortunately the scent was sold out as it was being withdrawn from sales in the UK. The lovely staff (including Gail who served myself) helped me t... Ver mais
A empresa respondeu
I went to the Perfume shop in Workington. I wasn't really sure which perfume I wanted to purchase, but the lady who served me called Gail was very helpful. I bought La Bomba perfume which smells wond... Ver mais
A empresa respondeu
Excellant customer service, did not feel rushed although i could not decide. Gave me a recommendation and took onboard my likes and dislikes. Came out with a favourite because it was on sale, but afte... Ver mais
A empresa respondeu
Cleire was very helpful and was good for letting me try different samples and helped a lot with showing different fragrances for my ideas.
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Washington Square Shopping Centre, 16 Ivison Lane, CA14 3DY, WORKINGTON, Reino Unido
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Resposta da The Perfume Shop - Workington 165
Very good and sorted what I wanted in minutes

Resposta da The Perfume Shop - Workington 165
Claire at The Perfume Shop in Workington is an absolute star! She was incredibly patient, friendly, and knowledgeable, taking the time to help me find the perfect perfume without ever rushing me. Her warmth and professionalism made the whole experience a joy. Thanks to Claire, I left feeling completely delighted and I’ll definitely be returning. Highly recommend her and the store!

Resposta da The Perfume Shop - Workington 165
Very good customer service from Claire good selection and very good prices.

Resposta da The Perfume Shop - Workington 165
Claire was really helpful today! I was unsure between 2 perfumes and she let me spray them on myself to see how it settled, I went back for the YSL.

Resposta da The Perfume Shop - Workington 165
We did some Christmas shopping in the Workington store this morning. We were warmly welcomed by Claire who was very polite and immediately asked how she could help us. We had a list of preferred fragrances for our two daughters and their husbands and Claire took the time to inform us of the available range of sizes and prices as well as any current gift sets. Claire also offered us the opportunity to sample some of the fragrances. We chose three of the fragrances relatively quickly but the fourth and final fragrance was not available in the shop in the size we were hoping to buy. This was no issue for Clare who suggested that she could order it for us for home delivery within 3 to 5 days and we let her know that we would very much appreciate that. Having scanned in my wife’s loyalty card Claire completed the sale by letting my wife know the balance of points on her card and by gifting us some free toilet bags and a hold-all.
The whole experience was very positive, professional and friendly. We very much enjoyed our visit and Claire’s level of customer service and friendly, helpful approach were exceptional. She was a great ambassador for The Perfume Shop.

Resposta da The Perfume Shop - Workington 165
Very helpful as I ordered on line but not recieved (crossed wires)so I had to order again...but still ordered in shop..

Resposta da The Perfume Shop - Workington 165
I had been gifted a refill bottle for my perfume but was unsure if my bottles were reusable (previous assistant when I went in to ask said to bring them in and they would check)
Julie was lovely and helpful.

Resposta da The Perfume Shop - Workington 165

Resposta da The Perfume Shop - Workington 165
Wonderful staff, very helpful and kind in helping fot a 60th birthday fragrance.
Jannet from the Workington branch is lovely.

Resposta da The Perfume Shop - Workington 165
Was in today doing some early Christmas shopping and I must say Janet couldn’t of been more helpful and engaging

Resposta da The Perfume Shop - Workington 165
I was served by Janet, she was very helpful and friendly

Resposta da The Perfume Shop - Workington 165
Lovely customer service

Resposta da The Perfume Shop - Workington 165
great service from sue the manager

Resposta da The Perfume Shop - Workington 165

Resposta da The Perfume Shop - Workington 165

Resposta da The Perfume Shop - Workington 165
Assisted was very very helpful . Had a lovely chat throughout my shopping., I felt I had made a friend. I love my gifts wrapped with the personal ribbon.
Before leaving the shop, Sue introduced herself as the manager of workington store and thanked me amensly for my costume. Wouldn't go anywhere else to buy my Christmas and birthday gifts.
Some times I do order on line .. but much prefer going to see Sue.

Resposta da The Perfume Shop - Workington 165
Absolutely love the perfume shop, I always go to the one in Workington Square and Claire is always super helpful and patient. I always want to smell like 100 perfumes and she's really patient

Resposta da The Perfume Shop - Workington 165
Great customer service happy with my purchase

Resposta da The Perfume Shop - Workington 165
Janet was absolutly amazing really kind and serves me really well absolutly amazing

Resposta da The Perfume Shop - Workington 165
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