The Pi Hut Avaliações 

I had ordered from the pi hut before and never had problems with them. Recently had two purchases and one item was lost. The experience was frustating and the item was refunded. So that is why I updated my review. I recommend using royal mail when ordering with them.

Awful customer support. They are adamant about not cancelling or changing the address of an order even one minute after it was placed. Their website requires you to fill in shipping details, but then silently ignores them and defaults to the PayPal address without any warning. This design makes it far too easy to send an order to the wrong place and the company refuses to correct obvious mistakes. I will not be ordering from them again and would not recommend them to anyone.

Very helpful. Courier lost the purchases and Pi Hut were able to get a next day delivery to replace them. Thanks!!

I bought a M5 stack stick s3 and it is more than what i expected! It is incredible for the size. It arrived quickly and no problems other than i see the battery life depleting after 2 weeks.

Really good customer service.

The shipping was impressively fast, and the customer service exceeded my expectations. Every interaction was professional, friendly, and helpful. I highly recommend The Pi Hut for their efficiency and outstanding support.

PI Hut supplied a TV HAT and I had an issue getting it to work. With the help of the Support forum diagnosed a faulty HAT .
Was replaced at no cost (not even postage)
One happy Customer

After a couple of months Pi500 micro sd slot became faulty, after a couple of emails they emailed me a return lable. Posted to them on Monday and Royal Mail delivered replacemnt on the Friday.

Fast turn around.
Great Service.

Pete Morgan

Pi Hut are excellent, great products and the support I received when I had a faulty device was amazing.

Easy to use website, fast dispatch, cheap prices

Had WiFi adaptor from the Pi Hut but it was defective, contacted support who shipped another one out the same day . Now all ok.

Great products and loads of options. Have ordered a fair amount of items from pihut and the experience was always smooth, only had one issue with Evri but quickly handled by the pihut support team.
Thank you

Fast ordering & prompt shipping. My go-to Pi retailer.

Great company to deal with. Fast delivery and any problems resolved promptly and without any hassle. First class service

Great customer service received. Very quick to reply to emails when i submitted my query. Quick resolution which was very much appreciated. I have bought and received several products and all are very good quality.

Bought an m5stack tab5 which had an issue so I contacted The Pi Hut through their Support Portal, Jayde responded the same day providing me with an RMA returns number with a Royal Mail return label. I returned it to them, Jayde confirmed receipt and sent out a replacement to me which I received the next day and it works great. Great customer service and support! If you've never tried The Pi Hut before, I recommend them.

Used the Pi Hut for four orders now over a couple of Years. Mainly used them for accessories as I buy Raspberry Pi from Farnell along with electronic components.
Some Rpi branded accessories are less than ideal e.g. Keyboard and Mouse, but items like that are cost reduced and don't always meet personal preferences anyhow.
Most product reviews are incentivised so draw your own conclusions.
Safe to give them a go.

The product didn't work as expected and the customer service person I dealt with (Jayde) was very helpful in getting a return processed, and a new one was with me within 24 hours. Thank you!

Initially had a problem with the courier; did not receive the order, no fault of the pi hut, rather the courier themselves.

Jayde was the representative who handled my case and immediately re delivered the order with a different courier.

A company that values customer experience goes a long way.

Kudos to Jayde, and the Pi-Hut.

A most excellent no quibble return policie, refunded same day as receipt, well within 1 hour of receipt of return and contacting customer service