I got a quotev and was generally happy until a friend told me I'd be in for a ride so I decided to cancel before the policy starts. I sent emails and whatsapps as per their communication before. N... Ver mais
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Veja o que dizem as avaliações
Massive shout out to the folks at The Pineapple for an amazing customer service experience, going out of their way after business hours to ensure prompt purchase and delivery of an item. Even popped s... Ver mais
Loved the packaging! Got my package in record time even though courier post was backed up. Stickers were lovely as well as the lollies, will be buying all my vape necessities from here
Fast delivery, exactly what I ordered. But wait, there's more... the Pineapple lump (singular due to a hot courier van, i'm guessing) was a nice thought. Ate it anyways ;)~
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
The Pineapple was created with the hope of supplying our customers with high quality vaporisers and other accessories. We aim to be responsible in our dealings with our customers while providing a professional and friendly service. Our products are imported from Canada, Germany and USA and stored locally in Tauranga, New Zealand so we can ship to you quickly.
Informações de contato
30C Eleventh Avenue, Tauranga, 3110, Tauranga, Nova Zelândia
- help@thepineapple.co.nz
- thepineapple.co.nz
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very difficult to reach or cancel
I got a quotev and was generally happy until a friend told me I'd be in for a ride so I decided to cancel before the policy starts. I sent emails and whatsapps as per their communication before. No responses just "we are experiencing high enquiry/call volume" whatever they said. Then nothing. The App no option to cancel.
But they are debiting and keep sending messages that my car won't be covered until I do the inspection.
Now, imagine the headache if I were to try claim. My friend was definitely right. It's the worst. Don't do join them if you want peace.
Perfect great service and product.
Perfect great service and product.
love the lollies and stickers thanks so much :) it really separates you from most shops we love free stuff lol 👍
Very fast delivery and a pleasant…
Very fast delivery and a pleasant surprise of lollies
Fantastic service
Fantastic service. The guys were really helpful & just live the dynavap. The wooden case is sooo nice. Thanks for everything Pineapple.
Purchase was straight forward
Purchase was straight forward, communication is simple and effective. The product is great!
Excellent customer service from the…
Excellent customer service from the team at The Pineapple 🍍
Good communication and fast delivery
Good communication and fast delivery. Very pleased with the service :)
Excellent service and great product!
Excellent service and great product!
Highly recommend 'The Pineapple'👍
Excellent service
Excellent service, quick delivery. the free pineapple lumps, and stickers are a nice bribery touch. Best price dynavap I could find anywhere. 100% recommended.
quick service and no problems
Excellent service.
Great service and communication
Awesome service and delivery
Above and beyond as far as the efforts go from these guys. Amazing, will definitely be back again. The pineapple lumps tho 😍🤤 BEST IDEA
Excellent service four twenty out of…
Excellent service four twenty out of ten!!
Dynavap 2019
Great service, prompt delivery ( within 2 days) and great product. Bought Dynavap2019 and it takes bit of time to adapt to using it but once you do it is well worth it.
Shame that there is no afterpay option

Resposta de The Pineapple
Awesome service extremely quick!!
Incredible service and fast turnaround
Incredible service and fast turnaround. Will definitely be back and have already recommended to friends.
Excellent customer service
Good quick delivery, easily handled and great service
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