Warte seit einer Woche auf einen Retourenschein. Per Email keine Rückmeldung und per Telefon keiner erreichbar .So einen schlechten Kundenservice hab ich noch nirgends erlebt. Werde hier nie wieder ei... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Sean Wiggins helped deck our our tiny charity with some brilliant iMacs, and did so with great warmth, knowledge and kindness. We didn't feel like we were being over-sold to, and the devices we bought... Ver mais
A empresa respondeu
Very quick to respond to my email questions. One phone call to sort my requirements out. Exceptional service. IMac packed in an exemplary way ( would have been almost impossible to damage it dur... Ver mais
Completely satisfied 10/10. Courteous, swift service. An initial mishap (incorrect order paid for) on my part was dealt with immediately and a refund posted on eBay within seconds. Then ordered via th... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de computadores e acessórios
- Loja de Acessórios de Informática
- Fabricantes de Hardware para Computadores
- Loja de computadores usados
Escrito pela empresa
*SUSTAINABLE | AFFORDABLE | RELIABLE* The Renewed Store (previously trading as Hardware Associates), provides high-quality BSI Kitemark Certified refurbished IT hardware from Dell, Apple, HP, Lenovo and many other brands. FREE Next Day Delivery. 12-month warranty 30-Day moneyback guarantee We are passionate about refurbished tech as we know it provides: • High-performance IT solutions • Low environmental impact • An average 40% cost saving versus new Whether you're an individual looking for a new machine for your home office or personal use, or a business looking to replace your IT infrastructure, refurbished hardware is a reliable, viable and cost-effect option. *TRY RENEWED’S LAPTOP BUILDER* Why pay for new or an over spec’d machine, when you can build your own for up to 40% less and get a 12-month warranty to give you peace of mind? • Choose the CPU, RAM, SSD Storage, Operating System, Webcam, Screen Size and Touchscreen you need – add to basket and checkout. Your laptop will be built, put through our Q20 quality process, and delivered to you FREE, with its charger, within 3 working days. • We only use the highest grade processors, Sold State Drives and RAM to guarantee you a high-performance refurbished laptop. • We only use the highest grade processors, Sold State Drives and RAM with top name brands such as Dell, HP and Lenovo to build our refurbished laptops; high-quality, high-performance, reliable computers you can trust. You can expect your laptop to be a professional design, coming only in black, grey, silver or white.
Informações de contato
5 Colhook Industrial Park, GU28 9LP, Petworth, Reino Unido
- +44 (0) 1428 707900
- enquiries@therenewedstore.com
- therenewedstore.com
3,7
Bom
194 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service, great price and built to your own spec.
Great service. Very helpful communications so that I got the right laptop for my needs. I used their 'build your own' service so that I got exactly what I wanted. in all honesty I could not have got a better laptop at a better price. If you want a specific manufacturer then you will have to talk to the store for that. I just took a gamble and was given a Lenovo Thinkpad. It is very very well made.
2 de agosto de 2023
Resposta da The Renewed Store
We are glad our laptop builder service was everything you expected. We hope you enjoy your new tech and thanks for taking the time to leave us a review.
Great service and products.
Great product and excellent value for money. Exactly as described, like new!! Easy to order and delivery was spot on.
31 de julho de 2023
Resposta da The Renewed Store
Thank you for taking the time to leave a review. We are happy you found our website easy to use and you were happy with your order.
Great store/competeitive prices
Easy online ordering process. Competitive pricing and good range of laptops to choose from. Ordered a Dell Latitude 7290. Refurbished and advertised as Excellent condition. Cannot fault the laptop. Looks as new. Works great and has far exceeded expectations.
My only issue (not the seller's fault) was the delivery from TNT. Had been told it would initially arrive 1-2days but shipment had to be resent by alternative courier as TNT was a "no show".
Harry at The Renewed Store was very helpful throughout and sorted the delivery issues very professionally.
Would recommend and use again.
6 de agosto de 2023
Resposta da The Renewed Store
Thank you for your amazing review and we are sorry about the courier issue.
I purchase a dell latitude 5400 through…
I purchase a dell latitude 5400 through your website. This morning I received my laptop and I am speechless that it is a used product, it looks brand new. I saved a substantial amount of money buying a renewed product. It even has Face ID to log in and is touch screen as well as keypad! It’s like an ipad / computer it one! Very impressed thank you
8 de agosto de 2023
Avaliação não solicitada
Resposta da The Renewed Store
It's great to hear that you are pleased with your purchase. Thank you for taking the time to leave a review.
Try these before buying new!
Couldn’t be happier with my recent purchase. It was rated A grade and it certainly was. As good as a brand new MacBook. Not a single mark on it and runs like a dream. Combine that with a 12 month warranty, why pay full price?? I’m glad I found The Renewed Store. Will definitely be coming back.
27 de julho de 2023
Resposta da The Renewed Store
Wow, thank you for taking the time to leave such a glowing review. . We’ll certainly be using it for our social media! We look forward to seeing you again soon.
Resposta da The Renewed Store
Thank you. Glad you were happy with our service.
Resposta da The Renewed Store
Thanks for the review. We are happy that you are happy!
A 24"HD quality monitor for £59???
A 24"HD quality monitor for £59???
Better believe it ! Meant to be a grade B but its more like A to me.
Speedy order and delivery - well packaged and communications on order and delivery.
My 2nd purchase in a couple of weeks - and will continue to use a recommend The Renewed Store
18 de julho de 2023
Resposta da The Renewed Store
Thanks for your fantastic review and your continued custom. Glad you are pleased with your purchases.
Great item in perfect condition
Great item in perfect condition. Very fast service. Well definitely use them again!
16 de julho de 2023
Resposta da The Renewed Store
Fantastic! Thank you for leaving us a review
Didn’t get the phone next day as…
Didn’t get the phone next day as stated, but 4 days.
Pleased when I eventually received it. Phone like new.
13 de julho de 2023
Resposta da The Renewed Store
We are pleased that you are happy with the phone. We can only apologise for the courier problem. Having checked, it left us as promised on the Thursday but was delayed in transit.
The product arrived really quickly
The product arrived really quickly. It was in great condition and I was very impressed. Can't fault the whole process.
13 de julho de 2023
Avaliação não solicitada
Resposta da The Renewed Store
That's what we love to hear! Thanks so much for the taking the time to leave us a review.
Resposta da The Renewed Store
We're so glad to hear that you're very happy with your purchase. Thank you for the 5 star review!
Great seller, terrible courier
The overall experience with The Renewed Store was excellent, a brilliant product at an excellent price. The couriers they use are, however, absolutely hopeless.
29 de junho de 2023
Resposta da The Renewed Store
Sorry you were let down by the courier. We try to work closely with them to ensure correct and timely delivery. We are, however, delighted that your customer experience with us was five star!
Totally amazed and more than happy with…
Totally amazed and more than happy with reconditioned/renewed laptop supplied and at a more than competitive price. Excellent Value for Money! Helping reduce e waste!! Supplied really promptly and with helpful updates on order, supply and delivery. Laptop is like new - clean, no signs of use, super quick, windows 11 and feels robust - not patched up like some firms.
I’ve used another supplier for a similar product last year and unfortunately needed to return laptop twice for persistent similar faults on devices/hardware.
Faith and trust resumed via this experience of using The Renewed Store. Totally recommend using them and will be doing to colleagues, family and friends. Thank you!
7 de julho de 2023
Avaliação não solicitada
Resposta da The Renewed Store
Thank you for taking your time to leave us this passionate review! We are happy to know you are enjoying your laptop. Thank you for the recommendation.
Laptop arrived next day and in…
Laptop arrived next day and in immaculate condition. Price was best around and I hunted for days!
Would highly recommend, plus you’re doing something for the environment yippee!
13 de junho de 2023
Resposta da The Renewed Store
Yay, great to hear that environmental impact was a consideration when purchasing from us! Thank you for your purchase and for joining the refurbished revolution.
Great experience with The Renewed Store
Great range of tech to choose from and were very helpful with any questions I had.
Order and delivery process was quick and easy, would definitely recommend!
13 de junho de 2023
Resposta da The Renewed Store
Thanks for leaving us such a glowing review! We hope you enjoy your tech.
A few of the keys don’t work when using…
A few of the keys don’t work when using my mac
12 de junho de 2023
Resposta da The Renewed Store
Thank you for confirming that the issue was with your own computer and not the keyboard we supplied. We were grateful you left a further 5 star review of our product.
The laptop arrived next day by courier…
The laptop arrived next day by courier and apart from packaging and lack of manual I would have thought it was brand new. Great spec for the price.
12 de junho de 2023
Resposta da The Renewed Store
Thank you for leaving us a 5 star review. Enjoy your tech!
Fast delivery
Fast delivery, product in good condition, relatively easy to set up after looking online for workarounds when dealing with an older Mac.
31 de maio de 2023
Resposta da The Renewed Store
Thank you for the 5 star review. Enjoy your tech.
Just what I was looking for
Just what I was looking for, at a good price, rapid delivery
6 de junho de 2023
Resposta da The Renewed Store
Great! Thank you for leaving us a review. Enjoy your tech
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.