The Renewed Store Avaliações 

194
O TrustScore é 3.5 de um total de 5

3,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Warte seit einer Woche auf einen Retourenschein. Per Email keine Rückmeldung und per Telefon keiner erreichbar .So einen schlechten Kundenservice hab ich noch nirgends erlebt. Werde hier nie wieder ei... Ver mais

Avaliado com 5 de um total de 5 estrelas

Sean Wiggins helped deck our our tiny charity with some brilliant iMacs, and did so with great warmth, knowledge and kindness. We didn't feel like we were being over-sold to, and the devices we bought... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very quick to respond to my email questions. One phone call to sort my requirements out. Exceptional service. IMac packed in an exemplary way ( would have been almost impossible to damage it dur... Ver mais

Avaliado com 5 de um total de 5 estrelas

Completely satisfied 10/10. Courteous, swift service. An initial mishap (incorrect order paid for) on my part was dealt with immediately and a refund posted on eBay within seconds. Then ordered via th... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de computadores e acessórios
  2. Loja de Acessórios de Informática
  3. Fabricantes de Hardware para Computadores
  4. Loja de computadores usados

Escrito pela empresa

*SUSTAINABLE | AFFORDABLE | RELIABLE* The Renewed Store (previously trading as Hardware Associates), provides high-quality BSI Kitemark Certified refurbished IT hardware from Dell, Apple, HP, Lenovo and many other brands. FREE Next Day Delivery. 12-month warranty 30-Day moneyback guarantee We are passionate about refurbished tech as we know it provides: • High-performance IT solutions • Low environmental impact • An average 40% cost saving versus new Whether you're an individual looking for a new machine for your home office or personal use, or a business looking to replace your IT infrastructure, refurbished hardware is a reliable, viable and cost-effect option. *TRY RENEWED’S LAPTOP BUILDER* Why pay for new or an over spec’d machine, when you can build your own for up to 40% less and get a 12-month warranty to give you peace of mind? • Choose the CPU, RAM, SSD Storage, Operating System, Webcam, Screen Size and Touchscreen you need – add to basket and checkout. Your laptop will be built, put through our Q20 quality process, and delivered to you FREE, with its charger, within 3 working days. • We only use the highest grade processors, Sold State Drives and RAM to guarantee you a high-performance refurbished laptop. • We only use the highest grade processors, Sold State Drives and RAM with top name brands such as Dell, HP and Lenovo to build our refurbished laptops; high-quality, high-performance, reliable computers you can trust. You can expect your laptop to be a professional design, coming only in black, grey, silver or white.


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

194 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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3,7

Todas as avaliações

(194)

2 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Perfectly working board

4 stars, not five, since the shipment is declared free of charge on the web site, whereas I paid 25 pounds for shipment in Italy.
It is not clear how shipment cost is evaluated.
5 Stars for the quality of the board.

15 de setembro de 2020
Avaliação não solicitada
logotipo da The Renewed Store

Resposta da The Renewed Store

Hi Riccardo,

Thank a lot for your review. We do state under our delivery information that the free shipping only applies to UK Mainland orders. However, perhaps this is not visible enough and we should probably revise this - so thanks for your feedback.

We're glad you enjoyed your product and hope to see you again soon!

Harry
Hardware Associates

Avaliado com 5 de um total de 5 estrelas

Very pleased. Will use again.

Extremely fast delivery and very helpful online chat confirmed the part I wanted. 5 stars all the way!!!

2 de setembro de 2020
Avaliação não solicitada
logotipo da The Renewed Store

Resposta da The Renewed Store

Hi Barry,

That's great - we're really glad you enjoyed our service. Thanks for your review and we look forward to supporting you in the future.

Harry
Hardware Associates

Avaliado com 5 de um total de 5 estrelas

mac air refurbished battery

All good .Thanks

1 de setembro de 2020
Avaliação não solicitada
logotipo da The Renewed Store

Resposta da The Renewed Store

Hi Hanna,

We're pleased to find your battery was fit for purpose. Thanks a lot for your review!

Harry
Hardware Associates

Avaliado com 5 de um total de 5 estrelas

Have used Hardware Associates several…

Have used Hardware Associates several times and they have always offered a first class friendly and fast service.

27 de agosto de 2020
Avaliação não solicitada
logotipo da The Renewed Store

Resposta da The Renewed Store

Hi Paul,

Thanks a lot for your review and feedback, it's appreciated and very beneficial to us. We're happy to have helped and glad you enjoyed our service!

Harry
Hardware Associates

Avaliado com 5 de um total de 5 estrelas

I would have hesitation in recommending…

I would have hesitation in recommending this company, from the initial consultation to having the product delivered I had 5 start service. Had heard about this company through a friend, and I have and will recommend to many.

16 de agosto de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service and prompt delivery

Excellent service and prompt delivery. Highly recommended and will use again. I was worried about using refurbished kit, but there is no need to have any concerns as the quality of the kit is very high.

12 de agosto de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional service and prices from Hardware Associates…

I have dealt with Hardware Associates for over 3 years and they have never failed me yet. From an excellent pricing structure, to fast and efficient communications, these guys provide an excellent service.
On the extremely rare occasions of an issue (in a tech world these things happen!), they are quick to respond and go the extra mile. Thoroughly recommended!

7 de agosto de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent company to do business with

We have used Hardware Associates for a year or so now, and the service has been nothing but excellent even during these difficult times.

The equipment is good and great value for money and any issues have been dealt with very quickly.

Highly recommended

28 de julho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommended

Have been using Hardware Associates for the past 3 years. Great value for money and superb products.
Would highly recommend to anyone.

27 de julho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

quality and service

This company offers really good value for money, excellent service and provides good quality kit. I'm a strong believer that service and a good professional relationship are essential in today IT life.

They've insured a consistent service during these difficult Covid months.

27 de julho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I encountered a problem with the sound…

I encountered a problem with the sound on my Mac and contacted Hardware Associates who swung into action immediately.

They sent a flight case for the Mac, another courier to pick up and had the repair done and dusted and may Mac back with me within days.

Excellent Customer Services - all my communications treated respectfully and it was great to be dealing with polite, friendly REAL people.

I couldn't have wished for a better, more successful experience.

7 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Apple-like service standard.

Apple-like service standard.
My wife's iMac20 needed a new disk. The IMac was collected, fully checked for any other problems, disk replaced to SSD and delivered back all in a short time. And all that in a reasonably acceptable cost agreed in advance.
The communication with Leon and the handling of my case were exceptionally good.
My wife has already used the iMac for more than 2 months without any problems.
Based on my amazing experience I would highly recommend this company.

17 de dezembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A very competent company with products of value

Very quick to respond to my email questions.
One phone call to sort my requirements out.
Exceptional service.
IMac packed in an exemplary way ( would have been almost impossible to damage it during transport.) All in all I would purchase from them again as I have received an excellent product backed by their excellent service.

9 de novembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Friendly, helpful, and efficient.

Really impressed with the swift and excellent service. Bill and Alex were fantastic with helping me decide which hardware I needed for my business. They were friendly, understanding, and helped me out with the unfortunately tight deadline!

Top service.

8 de outubro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant service from start to finish

Brilliant service from start to finish

When a problem with our Mac put us out of action, this was resolved quickly by Hardware Associates. The courier arrangements to get our Mac to them were really quick and we had it back fully repaired with a new graphics card within 1 week. Friendly and helpful staff made this whole process seamless and I would highly recommend them

19 de julho de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Purchaser of Dell Laptops / Desktops

As a state secondary academy at the mercy of the budget squeeze we have used Hardware Associates for our IT needs for the last 2 years and have been very happy with the service and support Received.

The company has saved us thousands by offering quality refurbished desktops and laptops (all Dell equipment) for less than half the price of new.

Recommended :-)

1 de julho de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company is a complete fraud

This company is a complete fraud, i purchased the same exact product on amazon off of one of their competitors and it arrived in perfect condition with all the original apple parts, magic keyboard, magic mouse etc.. i then went onto amazon to buy the same product again, little did i know it had directed me to a different supplier which happened to be these guys. The product was listed "good as new" but arrived severely damaged, scratches everywhere, they did not supply me with the original apple mouse and keyboard instead they provided me with a cheap DEVOLTA keyboard and mouse which required a usb in order to set up but the USB was missing not to mention the ugly black power cable as opposed to the white well fitted original apple power cable. All in all this company does things on the cheap and their customer care is the worst i have ever experienced. DO NOT USE THESE GUYS THERE IS PLENTY OF BETTER USED ELECTRONIC SUPPLIERS OUT THERE.

28 de junho de 2019
Avaliação não solicitada
logotipo da The Renewed Store

Resposta da The Renewed Store

Hi Peter,

We are sorry to hear that you are disappointed with your recent order from Amazon on behalf of Hardware Associates.

As previously explained, if you are dissatisfied with this product, we can give you a full refund, but are unable to offer a partial refund as the item supplied was as listed via Amazon. Please note that the listing includes 'The products will have minimal to no signs of wear, no visible cosmetic imperfections when held 12 inches away, and may arrive in a brown or white box with relevant accessories that may be generic', and in addition to this we have commented in three instances on the Amazon listings that this product does not include an Apple Mouse or Apple Keyboard.

Unfortunately, the order was dispatched before your refund request and we have not had a further response to our follow up. Please get in contact with us if you would like to return this and we will endeavour to get this processed as quickly as possible.

Kind Regards,

Hardware Associates.

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