Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

A vintage Vivienne Westwood jumper that I'd had for twenty odd years got caught in a zipper, leaving a nasty tear. I found The Seam online, and was able to post the details of the repair quickly and e... Ver mais

Avaliado com 5 de um total de 5 estrelas

Diana W has done an amazing job inserting a zip into a fleece hoodie to create a jacket. The care and attention to making the garment look good has been superb. Diana always responds to messages and h... Ver mais

Avaliado com 5 de um total de 5 estrelas

Nicola P was fantastic and fixed my jumper brilliantly! It's taken ages for me to get round to writing this review but I was very nervous about sending it off because of it being my favourite jumper.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Theo Thomson exceeded all my expectations in invisible mending two moth-eaten cashmere jumpers. I can’t even see where the holes were! I’m so grateful to Theo for bringing these jumpers back to life -... Ver mais

Detalhes da empresa

  1. Serviço de Conserto de Roupas
  2. Costureira de vestidos
  3. Serviço de limpeza de artigos de couro
  4. Serviço de reparo para artigos de couro
  5. Sapateiro
  6. Alfaiate

Escrito pela empresa

Specialist alteration and repair services for luxury clothing, bags and footwear. The Seam allows you find and connect with local, specialist Makers in your community who can help you to make alterations and repairs to your favourite items. Our business was founded in 2020 and currently offer services across the UK, working in partnership with some of the largest retailers and brands including Net-a-Porter, COS, Matches Fashion and more. Our most popular services include: Handbag Restoration; Handbag Repairs; Handbag Cleaning; Footwear Repair and Restoration; Wool Repairs; Clothing Repairs and more.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

136 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fashion Emergency - Rescued by Experts!

A vintage Vivienne Westwood jumper that I'd had for twenty odd years got caught in a zipper, leaving a nasty tear. I found The Seam online, and was able to post the details of the repair quickly and easily. I was put in touch with Lyudmilla, one of their experts, who gave me a very reasonable estimate upfront. Sent off the garment registered delivery, and received it back a few weeks later, looking as good as new. Lyudmilla kept me posted on every stage of the process, great communication throughout, and I'm absolutely delighted with her work. Would recommend The Seam to anyone for professional work, ease of use and great customer service.

14 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Diana W has done an amazing job…

Diana W has done an amazing job inserting a zip into a fleece hoodie to create a jacket. The care and attention to making the garment look good has been superb. Diana always responds to messages and has been extremely helpful.

10 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great comms

Great comms - The repair carried out by Skye P was excellent - I genuinely couldn’t be more pleased -

9 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wonderful service..

I used this service by The Seam to repair a hole in my husband’s lined sweater. I had thought that it was possibly beyond repair due to the size of the hole. Having contacted The Seam, and after providing an image and détails of the damage I was put in touch was one of their wonderful and skilled clothing repairers.

I simply packaged it up and sent it off. Once it had arrived at its destination I was updated by Theo that it had been received. After they had performed, what can only be described as a remarkable repair, I was once again contacted to let me know the sweater had been dispatched.

My husband (and I) are utterly delighted with the result as it would have cost more than £200 to replace this garment. The hole which was in the middle front of the sweater is almost invisible thanks to Theo’s amazing skill. We would highly recommend this service which was also not overly expensive 🙏

19 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Theo Thomson the magic-worker!!

Theo Thomson exceeded all my expectations in invisible mending two moth-eaten cashmere jumpers. I can’t even see where the holes were! I’m so grateful to Theo for bringing these jumpers back to life - thank you Theo for being a wonderful magician!!

30 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lyudmilla Alves worked her magic on…

Lyudmilla Alves worked her magic on repairing three knitwear items. She was great at communicating and setting expectations. Everything turned out exactly as she described, the invisible repairs are amazing and the items fully restored. Highly recommend.

20 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What a great service

What a great service, sent my boots off to be repaired on the Saturday and they were fixed and sent back to me by the Thursday. Cannot recommend the seam and cobbler, Scott enough!

11 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

From start to finish I was truly…

From start to finish I was truly impressed with the effeciant communication, booking process from customer service through to your chosen craftman. A major plus point, is that you are given a direct line of communication with your chosen craftman, which I found very useful.
I used the services of Elodie, who did an amazing restoration in replacing & and colour matching a classic burberry bag strap and piping which were worn & damaged.
Elodie did a fantastic job with the color match piping and new handle
straps. My burberry bag is good as new! One happy customer!
I highly recommend the services of Elodie Gilkson and the Seam.

10 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Cashmere repairs - Lyudmilla

Lyudmilla made some repairs to two cashmere sweaters for me. The damage was quite significant (or so I thought) but she has made them look like the damage was never there. Amazing workmanship. She has saved me quite a bit of money and brought them back to life. I am truly gobsmacked. I will definitely be using this service again and wouldn’t hesitate to recommend the seam to other potential customers. Fantastic service, I’m very pleased.

15 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Paola Zappulla


Dear Paola

Re:
Voyage • Leather trousers
Repair ∙ 137113
Paola Zappulla

Paola repaired and restored the damage to the lower end of these beloved Voyage Leather trousers which , for me, are irreplaceable….

I have owned these, one-off, Voyage leather trousers for more than 20 years…

Using her skill, patience and understanding she returned this treasured item back to there original glory🤩

I am forever grateful to her genius and sensitivity!!

Thankyou Paola

Jeremiah❤️

28 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wonderful repair of an old friend !

I sent a very old and much loved cardigan off for repairs of multiple holes - both big and small as well as disintegrated cuffs and missing button . Yakshi was fantastic right from the very beginning to the final return of my. Cardy in an almost better than new condition . Communication was amazing and the work done really skillful . I am going to love my cardy for years to come and I feel pleased to have done my bit for the planet as well . Thank you so much to the seam - I recommend to everyone !!

23 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic quality of wool jumper mending

The Seam connected me with Fraser Bruce Miller who mended my two woolen jumpers to a very high quality. I was impressed by how perfectly he had matched the colour and type of wool, to the extent that I couldn’t see any evidence of the previous holes. Money very well spent!

17 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Salt damage to leather shoe.

My almost new leather shoes had salt damage which had left one of them with awful red patches. The result of Tessa’s repair has left them looking absolutely superb and better than new. Tessa was a pleasure to deal with and I couldn’t recommend The Seam highly enough. Thank you.

12 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have sent in my merino sweater to…

I have sent in my merino sweater to repair a small hole.
Although it took a very long time, I have to say that Lyudmila did an incredible job and is the first example of true invisible mending that I've encountered.

5 de fevereiro de 2026
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais