Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I cant say im an expert when it comes to washing up but i can say that these sponges are incredibly durable and last well over a month. yes the up front cost may be a little more but over a year you'l... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

I love the idea of Seep and what they’re trying to achieve regarding the environment. However the fact is, their sponges are not particularly effective nor durable. They are somewhat hard and not par... Ver mais

Avaliado com 3 de um total de 5 estrelas

I love the sentiment behind the idea of Seep scourers and applaud their efforts to produce a plastic free alternative to more conventional products and for this alone, they get an extra star. However,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Seep is fantastic! A cleaner (mind the pun!) choice for both you and the planet. They’re transforming an overcrowded category of single-use plastic sponges and cleaning products that are wasteful, una... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Produtos de Limpeza

Escrito pela empresa

Seep is a little company on a big mission to save 1 billion plastic cleaning tools from going to landfill by 2030. Our range of plastic-free sponges, cloths, gloves and other essentials are sustainably-sourced, designed to perform and look great in your homes. Our team is based in the UK and take customer feedback seriously. Please feel free to email us at hello@theseepcompany.com with feedback and tips, we'd love to hear from you.


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

95 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 88% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Love these products!

Love the ethos behind this company. I've used the products for a while now and love how they are plastic free. Especially love the sponge cloths - they are our kitchen must have and then I pop them in the composter once they're done!

15 de julho de 2025
Avaliação não solicitada
logotipo da Seep

Resposta da Seep

Thank you so much! Glad you love them as much as we do

Avaliado com 4 de um total de 5 estrelas

Very impressed

I have recently bought more of Seep's products and I'm yet to be disappointed. The Copper Scourer is a new favourite and is so good for cleaning old pans and baking trays. Highly recommend!

17 de junho de 2025
Avaliação não solicitada
logotipo da Seep

Resposta da Seep

Thank you. We think they are fabulous too!

Avaliado com 1 de um total de 5 estrelas

Think again about buying these!

I have just bought a pack of 3 pairs of rubber gloves and after using the first pair for 1 week, one
glove already has a hole! I love the fact that they are plastic free, but come on Seep, they should be better quality than this surely?
Fingers crossed the other 2 pairs are better, but going by other reviews, I don't hold out much hope unfortunately 😕

2 de julho de 2025
Avaliação não solicitada
logotipo da Seep

Resposta da Seep

I'm so sorry to hear that you've not had a good experience with your gloves. If you could send us your email address or contact hello@theseepcompany.com, we'll organise a refund for you or another box for you to try. In the meantime, I hope the other 2 are better.

Avaliado com 1 de um total de 5 estrelas

I would have given 3 stars if I had had…

I would have given 3 stars if I had had a better response from customer services. From reading the responses on their curated review platform (Reviews.io) I would suggest they get a new customer service ethos - ignoring customer experience (eg. One customer sharing their experience if white spirit melting the gloves and being patronised with “sorry you feel this way”) doesn’t sit well with a company that is positioning itself as ethical.

I bought some washing up gloves with great delight and excitement - especially as they are biodegradable and made in my mother’s birthplace - Sri Lanka. These things would be wonderful if they were fit for purpose. They are very thin and fragile and constantly roll down getting water inside them and completely defeating their purpose! I’ve battled on for a week because i really want to Like and use these products but I am giving up now.

I haven’t used any other products- they might all be great, but the gloves need a design review.

20 de junho de 2025
Avaliação não solicitada
logotipo da Seep

Resposta da Seep

Hello Vaishnavi, thanks for honest feedback and sorry we've fallen short this time. We've just had an upgrade of our gloves and so we can send some new ones out for you to try that no longer roll down. These gloves are a little thinner because they're designed to be certified biodegradable. We're also reviewing how we can strengthen them with our brilliant supplier in Sri Lanka. Are you able to share your email address so that we follow up with you directly please?

Avaliado com 5 de um total de 5 estrelas

Eco sponges

I ordered a box of eco sponges and I had some issues with the sponges splitting and they are sending me a replacement box - great customer service. I find the sponges last about the same if not longer than the supermarket plastic ones so I have no complaints and will order more when they run out.

6 de junho de 2025
Avaliação não solicitada
logotipo da Seep

Resposta da Seep

Thank you so much for your lovely review Mark. We're thrilled that they are lasting a little bit longer for you. Also very happy that our customer service lady (the brilliant Ali) has been supportive.

Avaliado com 4 de um total de 5 estrelas

Durable eco sponges

The Seep Eco Sponge is the best eco sponge I've tried - more durable than others and can take a fair bit of use before they fall apart - the box of 12 is intended to be a year's supply and I think that's about right. I don't think it's correct to market them as a scourer, as they are barely abrasive at all and you'll need something else for all but the lightest stains. But as a sponge they're just fine and I'd happily re-order when the current box runs out.

30 de maio de 2025
Avaliação não solicitada
logotipo da Seep

Resposta da Seep

Bob - thanks so much for you lovely review. We're glad they're lasting so well. We accept that the level of abrasion may not be quite enough. We'll feed this back to our team.

Avaliado com 5 de um total de 5 estrelas

Absolutely love my sponge/scourer

Absolutely love my sponge/scourer! I’ve had it for quite a few months now, and have put it in the dishwasher to clean - it came up practically as good as new. Although the ‘seam’ is beginning to come apart, I use it every day so, compared to the usual sponge/scourers, I’m extremely happy with the product. And doing my small bit for the environment!

26 de maio de 2025
Avaliação não solicitada
logotipo da Seep

Resposta da Seep

This makes us so happy Sharon. Thank you for taking the time to write this.

Avaliado com 3 de um total de 5 estrelas

Like many other reviewers- quality issues


Like many other reviewers, I found the quality of these Eco Sponges quite disappointing. The scourers completely fell apart after just a week of very gentle use. Out of curiosity, I tried sanitizing one in the dishwasher as suggested by a company rep — it disintegrated even faster.

I genuinely love the idea behind the product: the eco-friendly concept, the branding, and the aesthetic are all very appealing- design is just superb. But unfortunately, the company really needs to invest in R&D to make the products more robust and long-lasting. Big claims and products that do not withstand any if these.

The cloths were okay, but extremely thin and didn’t last long either. The copper scourers held up slightly better — they didn’t fall apart immediately — but still started to darken and wear out within 3–4 weeks.

On a positive note, the company was responsive and processed the return without hassle, which I appreciated.

There is potential to make it right if these people will admit they need to develop better quality products

28 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Shockingly bad

Really disappointed with the quality of the gloves. Very thin and don’t stay up my lower arm - they fall down like school socks that have lost their elastic.
The year’s supply of sponge scourers was also an expensive mistake. They are stiff to handle, you have to really scrub at any stains on anything - no where near as efficient as the supermarket ones with the green bit on them. Until there is something on the market that is eco friendly and actually better than the thing it’s trying to replace, then don’t bother. I made an expensive mistake and I’m fuming.
The order also took ages to arrive even though the money had been taken.

17 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Extremely Disappointed with The Sleep Company

I am extremely frustrated with my experience. I ordered a Smart Ortho King-size mattress (78x72x6) on 10th Jan 2025, but the wrong size was delivered on 20th Jan 2025. After officially reaching out via email on 28th Jan 2025 for an exchange to the correct size (78x70x6) and upgrading to the Smart Ortho Pro, I paid the excess amount requested. I was assured the correct mattress would be delivered promptly.

However, it’s been 45 days, and I still haven’t received my replacement mattress! 😡

I’ve followed up repeatedly, but there’s been no clear solution or timeline provided. This lack of communication and service is completely unacceptable, especially from a company that claims to prioritize customer satisfaction.

This should have been a simple fix, but it’s turned into a nightmare. The Sleep Company, it’s time to deliver on your promises! I expect my order to be resolved immediately!

17 de março de 2025
Avaliação não solicitada
logotipo da Seep

Resposta da Seep

This seems to be a review for another company - we sell cleaning tools not mattresses.

Avaliado com 1 de um total de 5 estrelas

I ordered over 3 weeks ago

I ordered over 3 weeks ago, payment was taken and the order status notes that the order is 'unfulfilled' - not sure if that means it is delayed or will never happen or what. I have emailed and await response but wish I had checked reviews before.

6 de fevereiro de 2025
Avaliação não solicitada
logotipo da Seep

Resposta da Seep

We're so sorry about this - we are normally extremely quick at getting orders out to our customers but this was after a surge in orders following Dragon's Den. Wehope you were happy with your purchase when it arrived.

Avaliado com 1 de um total de 5 estrelas

Failed to deliver

Two weeks after placing my order I am yet to receive anything. I have emailed twice asking for a status update with no response.

27 de fevereiro de 2025
Avaliação não solicitada
logotipo da Seep

Resposta da Seep

We're so sorry about this - we are normally extremely quick at getting orders out to our customers but this was after a surge in orders following Dragon's Den. Wehope you were happy with your purchase when it arrived.

Avaliado com 2 de um total de 5 estrelas

A year's supply lasted 6 months

"Our best-selling eco sponge ... works just as well (if not better) as a plastic sponge.". I gave this sponge a go and I'm really disappointed. This part of the marketing sentence is a lie. 12 sponges should have lasted a year, in reality it was merely a 6 months supply. This might be a perfect product for people with dishwasher. If you only need to wash up the few things you can't stack into the dishwasher, you will still have a harder time than with a plastic sponge, but it might work. Be prepared though that you will need to scratch dirt with your fingers instead of with the sponge. This sponge is so soft, you could use it in your bathtub. For heavy duty, daily washing-up this sponge is simply inadequate. This fact should be made completely clear in its marketing material instead of the lies, like the one mentioned before. I love the idea and it was great to throw these into the compost but it just happened way more often than I had thought it would. I second the other reviews: the sponge is more rigid and you use more washing-up liquid with it than with a traditional sponge. Is it possible to really create a compostable sponge as good (if not better) than the plastic ones? This remained an unanswered question.

15 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Not a good quality product

These are okay but I had a pretty disappointing experience given the claims.

They do not scrub as well as normal sponges or scourers. They began to fall apart after about a week (the two materials separating). And I was cleaning the handle of a spoon and it cut through the soft side.

I’ve gone through a full pack in the same time i would have gone through a single sponge. So as much as they do win points for their environmental friendliness, practically it’s not a cost effective alternative at all.

27 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love the products I've tried

I love the products I've tried, and knowing I'm not contributing to plastic pollution. It's incredible how the sponges last for over a month each — and I can pop them in the washing machine! Their customer service is top level too, Ali was friendly and helpful.

1 de novembro de 2024
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais