Fantastic product and excellent customer service! When I placed my order it initially took a while to get shipped, but when I reached out I got a swift response informing me there were some issues... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
KenyUniverse is one of the best small Kpop/anime inspired small brands I have ever experienced and had the pleasure from shopping from! The staff are super friendly, interactive and do their best to... Ver mais
Way too long of a wait and changing shipping time on website is acceptable. Customer service responses are late and quite honestly very threatening instead of reassuring. I was told , if I didn’t like... Ver mais
A empresa respondeu
i have ordered from here twice, both times as preorders so the process was long which is to be expected. they always updated on the progress and we’re fully transparent if they faced any issues or del... Ver mais
Detalhes da empresa
Informações de contato
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Love it so much
I love the style, the length and the fabric of the Come over pant. The waiting time is a little bit lomg, but it‘s worth it. It‘s a very special and unique item. Thank you
loveeee my hoodie
loveeee my hoodie! the quality and design is amazing i’m obsessed!!
The quality of the product is top…
The quality of the product is top notch. It’s worth every penny. I know the Hooligan pants will last a long time. Shipping was delayed, but communication was great. Once it shipped I received it in about ac week.
Way too long of a wait and changing…
Way too long of a wait and changing shipping time on website is acceptable. Customer service responses are late and quite honestly very threatening instead of reassuring. I was told , if I didn’t like it and would I go ahead and cancel so other customers who want it can get it. That is a very unprofessional response to a customer who’s only wanting to know when exactly my order is going to ship out.

Resposta da Theseventharkive
It took a long time for the product to…
It took a long time for the product to be shipped
When I contacted them about delivery they answered very quickly and was able to get it posted and to me before my concert date
All the designs are pretty and…
All the designs are pretty and original, I love the fact that she’s an army too and do gorgeous clothes for us. She’s super kind and reply pretty quickly when you send a mail to know how your order is going. She always use good materials and it’s good quality products.
10/10 red bulletproof jeans
Fantastic product and excellent customer service!
When I placed my order it initially took a while to get shipped, but when I reached out I got a swift response informing me there were some issues with suppliers, but they ensured me my jeans would arrive in time. And it came in soon after! Super happy with my purchase, will definitely shop again :D
Great quality
Great quality, but delivered over a month late. I purchased for BTS concert and they arrived too late.
Very good product! Service Needs Improvement
Very good product!! Just upsetting that I had to wait so long for my orders, I had been buying from them for awhile and was disappointed when they went MIA for a few years not acknowledging unfulfilled orders. I will likely keep buying because I do truly
like their designs and hope their service improves.
Loving this brand since day 1 (but the custom taxes (and shipping (just a little)) hurt)...
I really love this brand ever since it started (I think in 2019/20). The fabric is great and feels really comfortable. I ordered multiple times already and never had any trouble. When I accidentally ordered the wrong item I contacted the service and everything worked out without problems. The only thing that I don't like is the shipping and custom taxes (shipping to germany). In my experience it's like 39 % of the whole price which I think it's a lot (74 % of it are the custom taxes). So the problem is more likely the custom taxes you pay when it arrives. I sadly think they can't change this, so my card just has to bleed a bit more I guess. But really my experience with them was great after all.
Money taken, goods not delivered!
Ordered from this shop 31st March, 2026. Paid nearly €132. Goods were never delivered. Sent two emails, no communication received. Stay clear, it's obviously a scam!

Resposta da Theseventharkive
the sweat is just amazing
the sweat is just amazing ! nothing to say. Just Perfect
Amazing quality for the price, amazing customer service
I had to wait a week but had emailed to ask if there was an issue with my order and she got back to me fast! She let me know she was sick and immediately sent my order to get shipped so I would have it sooner and not have to wait! It's 100% cotton so it's super soft and has a little weight which is nice! The hood is large and great because most hoods are really small and look weird. I've washed it several times and it stays soft and the embroidery stays on perfectly too! I'm in love with this jacket tbh and definitely plan on buying everything I can from the Svnth Arkive! 💜
Love
Love! Everything is such nice quality. Designs are so pretty. Very happy and would def recommend.
Superior quality Hoodie
Superior quality Hoodie. Far better than I imagined and the design was really fantastic. Delivery was satisfactory and arrived on time. Communication was great. 10/10
Borahae!!!
My new favorite hoodie!
Lovely hoodie! It is well made and very warm! Definitely worth the wait!!
Never received order
Order from this site back in July 2023 but never received my package. went to see if I could get a refund only to see that they have gone out of business. So I don't know what to do now....
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.






