So far so good! It was relatively easy to “design” shutters specific to my windows. Phone call to verify measurements and answer questions was timely. In 12-14 long weeks I’ll have shutters to re... Ver mais
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Veja o que dizem as avaliações
Couldn't be happier. The American Wood shutters are beautiful. These are nicer than the shutters at my local high-end window covering store. The finish (bright white) is perfect. They made it all... Ver mais
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I've bought shutters from these folks before, and they were just as helpful this time as back then. Pleasant, cheerful people who are patient with folks navigating the measurement requirements.... Ver mais
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I have had multiple opportunities doing business with the shutter store. Everyone has always been professional and educated in troubleshooting problems over the phone. There products are as advertise... Ver mais
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Detalhes da empresa
Sobre The Shutter Store
Escrito pela empresa
Established back in 2009 in Las Vegas, Nevada, The Shutter Store stands as a leading provider of top-quality DIY shutters. We’re all about bringing more style and functionality to America’s living spaces, without breaking the bank.
Crafted with precision and care, our shutters are made from premium materials – including top-quality American-made hardwoods and vinyl shutters – guaranteeing style, durability, and the jealous eyes of the neighbors.
What sets us apart is our dedication to providing personalized solutions for each and every customer. Our made-to-measure shutters let you tailor the design to your unique style and tastes, guaranteeing a perfect fit every time.
At The Shutter Store, we believe in making your shutter journey simple. Our team of knowledgeable specialists is always ready to help, offering expertise ranging from design advice to measure and install guidance. And with our user-friendly website, exploring our diverse range of shutters, getting an instant quote, and placing your order couldn’t be simpler.
As pioneers in the industry, we continuously innovate and adapt to meet the evolving needs of our customers. Ready to experience the perfect blend of style, quality, and personalized service with The Shutter Store? We've earned the trust of 1000s of customers throughout the USA by delivering transparency, quality, and affordability. Hopefully, we’ll soon count you among those numbers.
Crafted with precision and care, our shutters are made from premium materials – including top-quality American-made hardwoods and vinyl shutters – guaranteeing style, durability, and the jealous eyes of the neighbors.
What sets us apart is our dedication to providing personalized solutions for each and every customer. Our made-to-measure shutters let you tailor the design to your unique style and tastes, guaranteeing a perfect fit every time.
At The Shutter Store, we believe in making your shutter journey simple. Our team of knowledgeable specialists is always ready to help, offering expertise ranging from design advice to measure and install guidance. And with our user-friendly website, exploring our diverse range of shutters, getting an instant quote, and placing your order couldn’t be simpler.
As pioneers in the industry, we continuously innovate and adapt to meet the evolving needs of our customers. Ready to experience the perfect blend of style, quality, and personalized service with The Shutter Store? We've earned the trust of 1000s of customers throughout the USA by delivering transparency, quality, and affordability. Hopefully, we’ll soon count you among those numbers.
Informações de contato
6000 S Eastern Ave, NV, 89119, Las Vegas, Estados Unidos
- 888-753-8290
- help@theshutterstore.com
- theshutterstore.com
4,7
Excelente
4 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful customer service and…
Very helpful customer service and design advice!
14 de abril de 2026
it seems as though the order was taken…
it seems as though the order was taken correctly. I will know more when received
8 de abril de 2026
Resposta de The Shutter Store
Hi Sharon,
Thank you for your review. I am pleased to hear that so far it has gone well.
We look forward to hearing how great the shutters look once they have arrived.
Best Wishes
The Shutter Store
So far so good!
So far so good!
It was relatively easy to “design” shutters specific to my windows.
Phone call to verify measurements and answer questions was timely.
In 12-14 long weeks I’ll have shutters to review!
2 de abril de 2026
Resposta de The Shutter Store
Hi Myra,
Thank you for your great review. We’re really pleased to hear that designing your shutters online was straightforward and that our verification call helped confirm measurements and answer your questions. We always want customers to feel confident before their order goes into production.
We appreciate your patience during the 12–14 week lead time — we promise it’ll be worth the wait! We look forward to hearing what you think once your shutters arrive.
If you need anything in the meantime, we’re always here to help.
Kind regards,
The Shutter Store Team
Very disappointed!
Only after the order was confirmed was I told the estimated time for manufacturing would be 12-14 weeks. Had I known that, I would have gone to Home Depot. Very disappointed!
25 de março de 2026
Resposta de The Shutter Store
Hi Edward,
Thank you for your review.
We do state all of our lead times on our website under the Shipping information page.
Best Wishes
The Shutter Store
Thorough pre purchase detail review.
They reviewed all the individual details with me so that the shutters matched my existing batch. Price was very reasonable.
20 de março de 2026
Resposta de The Shutter Store
Hi Brian,
Thank you for your lovely review.
We’re so glad to hear that our team were able to go through all the details with you to make sure your new shutters matched your existing batch perfectly. Getting those details right is really important to us.
It’s also great to know you found the pricing reasonable — we always aim to offer quality and value together.
If you ever need anything else, we’re here and happy to help.
Kind regards,
The Shutter Store Team
Excellent support
18 de março de 2026
Resposta de The Shutter Store
Hi Howard,
Thank you for your kind review.
We’re delighted to hear you received excellent support from our team. If you ever need anything else, we’re always here and happy to help.
Kind regards,
The Shutter Store Team
I have had multiple opportunities doing…
I have had multiple opportunities doing business with the shutter store. Everyone has always been professional and educated in troubleshooting problems over the phone. There products are as advertised. I’ve been very happy with the results.
15 de março de 2026
Resposta de The Shutter Store
Hi Diane,
Thank you so much for your fantastic review and for choosing us again. We’re delighted to hear that every interaction you’ve had with our team has been professional and helpful, and that our advisers have been able to troubleshoot any issues over the phone with confidence and clarity.
It’s also wonderful to know that your shutters have consistently met expectations and that you’re happy with the final results. That’s exactly the experience we aim to deliver every time.
If there’s ever anything more we can assist with, we’re always here to help. Thanks again for your continued trust and support.
Kind regards,
The Shutter Store Team
Resposta de The Shutter Store
Hi Ken,
Thank you for your review. We’re really glad to hear that you found our follow‑up and verification process helpful, and that the ordering experience was nice and easy. Making things simple and clear for our customers is exactly what we aim for.
If you need any support as your order progresses, we’re always here to help.
Kind regards,
The Shutter Store Team
My shutters look great and are of good…
My shutters look great and are of good quality. Pretty easy to install with great directions and all shutters being marked. Very good value.
27 de dezembro de 2025
Resposta de The Shutter Store
Hi Connie,
Thank you so much for your wonderful review.
We’re thrilled to hear that your shutters look great and that you’re happy with the quality. It’s fantastic to know the installation went smoothly and that the clear instructions and labelled parts made the process easier for you.
We’re also delighted that you found the shutters to be great value — that’s exactly what we aim to deliver.
If you ever need any assistance in the future, we’re always here to help. Enjoy your new shutters.
Kind regards,
The Shutter Store Team
Resolution about concerns with a shutter order
After had a concern about shutters we received, our matter was addressed by Kaomi who made efforts to research and clearly understand our concerns. She offered alternative solutions from which to resolve our concerns and quickly followed thru with our desired option.
12 de março de 2026
Avaliação não solicitada
Resposta de The Shutter Store
Hi Mike,
Thank you so much for your thoughtful review.
We’re really pleased to hear that Kaomi was able to take the time to fully understand your concerns and explore the right solutions with you. Providing clear communication, genuine support, and prompt follow‑through is exactly what we aim for, so it’s wonderful to know this was reflected in your experience.
Thank you again for sharing your feedback and for choosing The Shutter Store. If you ever need anything else, we’re always here to help.
Kind regards
The Shutter Store Team
Couldn't be happier
Couldn't be happier. The American Wood shutters are beautiful. These are nicer than the shutters at my local high-end window covering store. The finish (bright white) is perfect. They made it all the way to Michigan without a scratch. I ordered enough shutters for 10 windows and was able to install them all in one day, by myself. Spend $30 and get a laser measure, it makes ordering much easier. Every frame fit perfectly. Also, the freight company was wonderful. My order came on a pallet, and the brought it into my garage for me.
8 de março de 2026
Avaliação não solicitada
Resposta de The Shutter Store
Hi Dan,
Thank you so much for this incredible review.
We’re thrilled to hear how happy you are with your American Wood shutters. It’s wonderful to know that the quality exceeded even what you’ve seen at high‑end local stores — that’s a huge compliment and means a lot to our team.
We’re also delighted that the bright white finish was perfect, everything arrived in Michigan safely, and that installation was smooth enough to complete 10 windows in a single day — that’s impressive! A laser measure truly is a great tip for ensuring precise measurements, and it’s great to hear every frame fit perfectly.
We’re glad the freight company provided excellent service as well and that delivery right into your garage made the process even easier.
Thank you again for choosing The Shutter Store and for sharing such detailed, thoughtful feedback. If you ever need anything else, we’re always here to help.
Kind regards
The Shutter Store Team
I got the American vinyl shutters
I got the American vinyl shutters. I got a small order to test it out. The shutters are perfect and super easy to install.
6 de março de 2026
Avaliação não solicitada
Resposta de The Shutter Store
Hi Dominique,
Thank you so much for your review.
We’re really pleased to hear that you’re happy with the American vinyl shutters and that your test order exceeded your expectations. Knowing that you found them perfect and super easy to install is exactly what we love to hear.
Thank you for giving us a try — and if you decide to place a larger order or need any help along the way, we’re always here to assist.
Thanks again for choosing us.
Kind regards
The Shutter Store Team
Nice Shutters
The process is so simple as long as you are good with a tape measure. The service is exceptional and the product itself is simple to install with basic tools. The finished product is excellent.
5 de março de 2026
Resposta de The Shutter Store
Hi Jason,
Thank you for your fantastic review.
We’re delighted to hear that you found the process simple and straightforward, and that the measuring and installation felt manageable with just basic tools. That’s exactly the kind of experience we aim to deliver.
It’s wonderful to know that our service stood out to you and that you’re happy with the finished shutters — hearing that the final result is excellent truly makes our day.
Thanks again for choosing The Shutter Store. If you need anything at all in the future, we’re always here to help.
Kind regards
The Shutter Store Team
Resposta de The Shutter Store
Hi Darrell,
Thank you for your review.
We’re really glad to hear that you found our communication clear and helpful. Providing supportive guidance throughout the process is something we really prioritise, so your feedback means a lot to the team.
Thanks again for choosing The Shutter Store — if you need anything else at all, we’re always here to help.
Kind regards
The Shutter Store Team
We keep coming back to The Shutter…
We keep coming back to The Shutter Store—this is our third set! The process is so easy, and they'll even guide you through measuring if you're unsure. The quality is absolutely top-notch and the prices? Unbeatable. Love them!
7 de janeiro de 2026
Avaliação não solicitada
Resposta de The Shutter Store
Hi Ronald,
Thank you so much for your amazing review — and for coming back to us for your third set of shutters.
It truly means a lot to know you continue to choose The Shutter Store for your home projects.
We’re thrilled to hear that the ordering process has been easy each time and that our team could guide you through measuring whenever you needed a hand. Making things simple and stress-free is always our goal.
It’s wonderful to hear that the quality and value keep impressing you — your trust and loyalty are the highest compliments we could receive.
Thanks again for your continued support. We absolutely love having you as a returning customer, and we’ll be here whenever you’re ready for project number four.
Kind regards
The Shutter Store Team
Covering all bases!
Easy to follow measuring instructions. Experienced customer service. Fast and efficient process.
2 de março de 2026
Resposta de The Shutter Store
Hi Antonio,
Thank you for your great review.
We’re so pleased to hear that you found our measuring instructions easy to follow and that our customer service team could support you with the experience and guidance you needed. Providing a fast and efficient process from start to finish is something we really care about, so it’s wonderful to know that came through for you.
Thanks again for choosing The Shutter Store — if you need anything else along the way, we’re always here to help.
Kind regards
The Shutter Store Team
Cinthia - Thank you!
I haven't received my shutters just yet, but I wanted to commend Cinthia for her incredible help!! She was fantastic to work with - thanks so much!
3 de março de 2026
Avaliação não solicitada
Resposta de The Shutter Store
HI,
Thank you so much for your lovely review.
We’re really glad to hear that Cinthia was able to help you and made the experience fantastic — she’ll be thrilled to read your kind words.
We hope you love your shutters once they arrive, and if you need anything at all in the meantime, we’re always here to help.
Thanks again for choosing us.
Kind regards
The Shutter Store Team
Incredible customer service and gorgeous shutters!
Jordan provided exceptional customer service. After a measurement mix-up on our end when ordering our plantation shutters, she went above and beyond anything we expected, and offered to remake our shutters for free. What could have been a very expensive mistake turned into an incredible experience because of her kindness and professionalism. We were honestly blown away by her generosity and kindness and are beyond grateful.
This turned a very stressful, expensive mistake into an incredible customer service experience. Jordan was kind, professional, responsive, and genuinely cared about helping us — something that is rare these days.
The shutters themselves are beautiful, and the integrity and generosity shown by Jordan have earned our trust and loyalty. We would absolutely recommend this company without hesitation. Thank you again for such outstanding service!
27 de fevereiro de 2026
Avaliação não solicitada
Resposta de The Shutter Store
Hi Angela,
Thank you so much for taking the time to share such an incredibly thoughtful review.
We’re truly delighted to hear how well Jordan supported you throughout the process. She embodies the level of care, professionalism, and customer-first attitude we strive for, and your kind words will mean the world to her.
We know that a measurement mix-up can feel really stressful, so we’re glad Jordan was able to turn the situation around and provide the reassurance and support you needed. It’s wonderful to hear that her kindness, responsiveness, and willingness to go above and beyond helped make the experience positive from start to finish.
We’re also thrilled that you’re happy with how your shutters look — beautiful shutters paired with an exceptional experience is exactly what we aim to deliver.
Thank you again for your heartfelt recommendation and for placing your trust in The Shutter Store. We’re truly grateful for your loyalty, and we’ll always be here if you need anything in the future.
Kind regards
The Shutter Store Team
Resposta de The Shutter Store
Hi Susanna,
Thank you for your lovely review.
We’re really happy to hear that you found the process easy and quick, and that our team were able to explain everything clearly for you. Providing helpful, thorough support is something we pride ourselves on, so your feedback means a lot.
Thanks again for choosing The Shutter Store — we’re always here if you need anything further.
Kind regards,
The Shutter Store Team
Eco Wood Shutters - poor frames fit
I ordered 2 Eco Wood Shutters (Full height).
+ ordering was easy.
+ shutters arrived on time, but did not get any shipping notification from The Shutter Store. UPS notified me that I had a shipment from an unknown company (Norman USA), that turns out were the shutters manufacturer.
+ shutters were easy to assemble.
+ I installed the frames with the provided corner frame joint blocks, but the frames did not fit tight and there is and approx. 1/8" visible corner gap between the 4 frames. This is very disappointing, and indicates the the frame cut angles were not exactly the same! I have photos to show.
20 de fevereiro de 2026
Avaliação não solicitada
Resposta de The Shutter Store
Hi Fred,
Thank you for taking the time to share your feedback, and we’re glad to hear that you found the ordering process easy and the shutters straightforward to assemble.
We’re very sorry to hear about the issues you’re experiencing with the frame fit — that’s certainly not the standard we aim to deliver, and we understand why you’re disappointed.
To investigate this properly with our production facility, we’ve emailed you requesting photos of the gaps you mentioned. These images are essential for us to assess the issue accurately and find the right solution for you. So far, we haven’t received any photos, but as soon as you’re able to send them over, we’ll escalate this immediately with our factory team.
Thank you again for your feedback, and we’re here to put this right as quickly as possible once we receive the images.
Kind regards
The Shutter Store Team
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