Greatmats.com Corporation Avaliações 9.681

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The mats are...well...great. They offer a firm, yet padded surface, easy to set up, clean and move as needed within my space. What was truly impressive was the care with shipping. I do not know wh... Ver mais

Avaliado com 5 de um total de 5 estrelas

I highly recommend Great Mats. I called and spoke with a very helpful agent that answered all of my questions. I received the floor on time and installed it myself. I installed over carpet and it was... Ver mais

Avaliado com 5 de um total de 5 estrelas

We've ordered GreatMats' trade show interlocking carpet tiles multiple times and they never disappoint. The kits sized by booth dimensions make ordering completely painless - no guesswork, no wast... Ver mais

Avaliado com 3 de um total de 5 estrelas

I bought these for my dog training room after visiting a friend who had some in her training building. I do like them for their firmness yet shock absorption, but I have to admit I’m a bit disappointe... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Pisos

Escrito pela empresa

Greatmats is a premier e-commerce retailer of quality flooring and mats for specialty uses, including fitness and athletic centers, martial arts studios, dance studios, dog training facilities, equestrian centers, home gyms, residential basements, rooftop decks, public and school playgrounds. Our experienced representatives are able to help you select the best products for your project when you need assistance. Founded in 1999 to provide unique flooring solutions for specialty uses, we believe that by serving our customers with integrity, we will have a long-lasting and successful company that will benefit our customers, employees, and community. Greatmats also focuses on sustainability by providing products manufactured from recycled material when possible, reducing waste by sourcing durable and long-lasting products, and using renewable energy at our headquarters. Explore our Buyer's Guide with thousands of resources for unique flooring ideas, project inspiration, how-to guides, and video tutorials. With our floor visualizer and planner, you can plan your room layout and visualize what the space will look like. Greatmats has accumulated over 15,000 reviews and an A+ rating with the Better Business Bureau, attesting to our commitment to excellent customer service and superior products. You can trust and expect Greatmats to provide great service and products.

Escrito pela empresa


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

10 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Truly great mats

The mats are...well...great. They offer a firm, yet padded surface, easy to set up, clean and move as needed within my space.

What was truly impressive was the care with shipping. I do not know who packaged the 3 sets of mats that I ordered, but it was incredible. The mats were well protected in a thick layer of brown paper wrapped tightly in a waterproof tarp like material. Keep up the great work!

24 de março de 2026
Avaliado com 5 de um total de 5 estrelas

I highly recommend Great Mats

I highly recommend Great Mats. I called and spoke with a very helpful agent that answered all of my questions. I received the floor on time and installed it myself. I installed over carpet and it was bit challenging but I used a flat piece of wood to get the interlocking tabs to click. I purchased the Tap Dance Kit to practice salsa dance. I will say the floor is somewhat textured and my suede bottom dance heels stick when doing turns. I use dance socks over my practice shoes and that's how I make it work.

30 de março de 2026
Avaliado com 5 de um total de 5 estrelas

I share a space with a Dance Studio and…

I share a space with a Dance Studio and the mats have to be picked up and laid down every week. Once you learn how they need to be laid down there not to bad. Very firm when you first get them but they soften up overtime.

For the price and convenience they are very hard to beat..Id recommend picking them up at the terminal al you will save ALOT of money that way. If you pay for shipping g to your academy be prepared to pay alot for it.

26 de março de 2026
Avaliado com 1 de um total de 5 estrelas

Colors are not as advertised.

I am very disappointed in the color I received. It does not match the online picture at all. I ordered gray sterling roof tiles and the picture online is gray like the color of a crayon. The color of the tiles that arrived are a dark blue gray. I thought they had sent be the wrong tiles because the color was so different from what is displayed on their website. Their response was different browsers show the color differently. I do not see color distortion in anything else online or in my photos so I do not think this is a viable explanation.

I wanted to upload a photo comparing their online photo to what I got, but I do not see a place to do so here. But the difference is striking. Since these are custom orders I doubt I will recoup any of my money and well this project will likely have to wait until next year because replacing these materials is expensive.

I really feel like they falsely represented their product online. They do offer free samples to look at their product and anyone considering ordering from them needs to do this!! I just did not think gray could be so falsely represented in an online photo. I have learned my lesson. Very painful.

7 de abril de 2026
Avaliação não solicitada
logotipo da Greatmats.com Corporation

Resposta de Greatmats.com Corporation

We are sorry to hear the shade of gray received does not meet this customer's expectations. They emailed us photos and the color of the tiles received matches the gray color standard for the product. Screen brightness, device type, and browser rendering can all impact how images appear online and color naming is not standardized across the home improvement industry — a gray from one product may look different from a gray in another product. For these reasons, we offer and strongly encourage customers to request a free sample before placing an order to ensure the color and finish are exactly what they’re looking for.

Avaliado com 1 de um total de 5 estrelas

These mats are very poor quality.

These mats are very poor quality.

25 de março de 2026
logotipo da Greatmats.com Corporation

Resposta de Greatmats.com Corporation

We reached out to this customer to obtain more information on the issue they are having with their mats but have not yet received a return call.

Avaliado com 5 de um total de 5 estrelas

The smart trade show flooring solution: we'll never go back to venue carpet

We've ordered GreatMats' trade show interlocking carpet tiles multiple times and they never disappoint. The kits sized by booth dimensions make ordering completely painless - no guesswork, no waste.

The thickness makes a real difference after a long day on your feet, noticeably more comfortable than standard trade show flooring. Installation is quick and straightforward, and the quality holds up show after show.

We used to order carpet directly through the venues, but the prices were outrageous. Switching to GreatMats has saved us hundreds of dollars. Add in fast shipping and genuinely helpful customer service, and it's a no-brainer. Highly recommend to any trade show exhibitor looking to cut costs without sacrificing quality.

24 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Easy

Easy to order, easy to ship, was always able to contact someone if I had questions.

20 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Awesome Product!

This product was a great addition to our home gym, great product, great quality, excellent customers service, and fast shipping! “I Would Definitely Recommend Them.”

22 de março de 2026
Avaliado com 4 de um total de 5 estrelas

The marley is lovely

The marley is lovely, however, the tape is a cheap plastic grade, and will not wear well after a few weeks.
I'd recommend anyone who asks me that they buy a higher grade of tape at a photo/film production company next time. It costs more, but will last and last.

18 de março de 2026

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