Thetrendytoddlers Avaliações 

144
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fantastic clothes for my kids + amazing service. I forgot to apply my discount code, emailed them, and they applied it for me! So thankful for their timely and customer service oriented response.

Avaliado com 5 de um total de 5 estrelas

Had some issues with tracking and customs but Jack D helped so much in locating package and ensuring it's delivery to recipient. Super awesome and insightful throughout the whole process. Covid mess... Ver mais

Avaliado com 5 de um total de 5 estrelas

I placed an order two weeks ago and only received notification that one item had been shipped in that time. My tracking numbers were not working either. I emailed Trendy Toddlers and explained my situ... Ver mais

Avaliado com 5 de um total de 5 estrelas

The most wonderful customer service and the cutest little outfits for my baby and toddler! I had an issue with an order placed and the customer service team responded to my question within less t... Ver mais

Detalhes da empresa

  1. Compras e Moda

Informação fornecida por fontes externas variadas

Free shipping on baby & toddler clothes at TheTrendyToddlers.com. Shop the most adorable looks for all of your little ones' precious moments.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

144 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as avaliações

(144)

6 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Absolutely great customer service

Absolutely great customer service! They responded promptly and made sure my order was handled appropriately. I truly appreciate how the situation was handled and I will be ordering more for our future baby boy!! Great quality clothes and great customer services!

12 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

So cute!

The items I received are so cute! I ended up ordering the wrong size of shoes and the customer service was so good and quick to respond and they sent me an additional smaller pair!

16 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

All's well that ends well!

Sometimes, packages get misplaced when being delivered and this is what happened to me. I reached out to Trendy Toddlers and their response was timely. After following their advise, I found the package! The company was kind and not dismissive. The clothing items are very good quality! My sweet grandson is going to love the cap and the adults will love seeing him comfy in the sweatshirt. I will shop with Trendy Toddler again!

21 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

horrible material and it takes forever…

horrible material and it takes forever and if you return it you have to pay for it ,,and the material is so cheap made very disappointed and they give you a string of material to wrap around the baby's head for a head band horrible..

25 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service! Highly Recommend!

I received a shirt that unfortunately was ruined from the paper in the package, that stuck to the logo. I reached out to customer service and they replied immediately, offered assistance on how to fix it and then sent a replacement when it was unable to be fixed. The clothes were adorable and arrived quickly! I will be returning to purchase more!

15 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Shipped from Wuhan, China

Just got my shipping confirmation. Items are being shipped from Wuhan, China. Hell no. Will be sending back or eating the $150. There is no way my niece is wearing these clothes, and no way I am even dealing with this package.

11 de maio de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

DO NOT BUY FROM HERE

Edit: they saw my review and searched for my emails and found them in their spam folder. They emailed me, apologized and immediately issued me a refund. For that I have added one star. The product was still in terrible condition and the only reason they got in touch with me is because of the negative review I left.

Original review: DO NOT BUY FROM HERE. Complete scam. The outfit I received was literally falling apart, and I have emailed them 3 times about getting a refund with no response. This company is an abomination and I am shocked it still exists.

21 de abril de 2024
Avaliação não solicitada
logotipo da Thetrendytoddlers

Resposta da Thetrendytoddlers

Hello Stephanie,
Thank you for updating your review and for acknowledging the steps we took to address your concern. I want to reiterate our sincerest apologies for the initial oversight with your emails and the quality of the product you received.

It’s our standard practice to ensure quality and customer satisfaction, and it's clear we fell short in your case. We are taking your feedback seriously – this includes implementing more rigorous checks on our communication systems to prevent emails from being missed and enhancing our product quality checks.

We are grateful for the opportunity to resolve the email issue, and we are equally committed to addressing your dissatisfaction with our product. As part of our commitment to customer service, we are offering to send a replacement for the original item or any other item of your choice from our collection, free of charge. We hope this helps to demonstrate our dedication to our customers and our ongoing effort to improve.

Thank you again for your feedback. It’s crucial for us as we strive to improve and provide all our customers with high-quality products and service.

Avaliado com 5 de um total de 5 estrelas

The most wonderful customer service!

The most wonderful customer service and the cutest little outfits for my baby and toddler!

I had an issue with an order placed and the customer service team responded to my question within less than 12 hours and made things right. Trendy Toddlers has unique and stylish pieces which are so cute and I am really excited to shop again for the next size up. I have recommended to all of my friends with little ones.

1 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

very happy!

A great site for the cutest clothes at reasonable pricing! Products are well made and made to last. As a plus, Trendy Toddlers has a efficient communication system in place. Responses are fast---in fact almost immediate.

19 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful

Beautiful, well made baby abd toddler clothing for a great price! I purchased an Easter dress for my granddaughter but my daughter already had a similar so asked me to return for something else. I call their customer service line several times to no success (they were working on that) so I emails and got an immediate response. Customer service rep. was wonderful and had me send her replacement and again an immediate response! I will be telling many of my friends and family about this online store for such beautiful, stylist clothing!!! Thank you Trendytoddler!

12 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Over and Above kind of service!

I ordered a pair of baby shoes (Postage-Free!) thru The Trendy Toddlers to be sent to an African address that did not fit the format of the order form. It turned out to be a long and involved process. I asked so many questions, I was feeling embarrassed. They were so cordial, and held my hand the whole way through. It's a shame more companies don't offer this kind of service in this day and age.

4 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I recently had an order of 6 clothing…

I recently had an order of 6 clothing sets and I had only received 5 of them. I had immediately reached out by email to ask if the item was lost or if it accidentally didn't get shipped and they got back to me very quick. Unfortunately they didn't have the set I had originally ordered in stock anymore (and a few others I had asked about), but we finally found one they had in stock and they were also able to update the name and the address on the package as well since we needed that done. But overall, they were very fast and efficient and communication was great.

26 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

ONLY RECEIVED A PARTIAL ORDER

ONLY RECEIVED A PARTIAL ORDER. MY ORDER NUMBER IS 56614. WHEN WILL I RECEIVE THE REMAINDER OF THE ORDER? WE HAVEN'T RECEIVED THE FLARED PANTS EASTER BABY SET 0-3 M AND THE LONG SLEEVE PINK BUNNY POLKA DOT BABY SET 3-6 M

14 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Very poor quality

Shockingly poor quality. The material feels plasticky, even if the poorly translated (“wash separately professional recommended”) and suspiciously non-standard labels say otherwise (or that 97% cotton must be of such low quality that it is unrecognisable). The items are made in China. Watch out because as I have just found out from their policy they don’t refund items on sale.

30 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing Customer Service

I placed an ordered on Dec 11 for an outfit for my daughter for Christmas, as it got closer to the holiday, I still had not received the order. I emailed and received a response within 12 hours that was kind and thoughtful. Unfortunately I did not receive my item in time, because of the holiday craziness at the post office. When I emailed to ask for a refund, not only did I receive another quick response. I was offered to keep the item and choose another item at no additional cost. I could have also taken the return option if that was my preference. I have been so pleased with the generous customer service and the quick responses to inquiries. I will be recommending this site to my friends and family with young kids.

3 de janeiro de 2024
Avaliação não solicitada

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