Thetrendytoddlers Avaliações 

144
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fantastic clothes for my kids + amazing service. I forgot to apply my discount code, emailed them, and they applied it for me! So thankful for their timely and customer service oriented response.

Avaliado com 5 de um total de 5 estrelas

Had some issues with tracking and customs but Jack D helped so much in locating package and ensuring it's delivery to recipient. Super awesome and insightful throughout the whole process. Covid mess... Ver mais

Avaliado com 5 de um total de 5 estrelas

I placed an order two weeks ago and only received notification that one item had been shipped in that time. My tracking numbers were not working either. I emailed Trendy Toddlers and explained my situ... Ver mais

Avaliado com 5 de um total de 5 estrelas

The most wonderful customer service and the cutest little outfits for my baby and toddler! I had an issue with an order placed and the customer service team responded to my question within less t... Ver mais

Detalhes da empresa

  1. Compras e Moda

Informação fornecida por fontes externas variadas

Free shipping on baby & toddler clothes at TheTrendyToddlers.com. Shop the most adorable looks for all of your little ones' precious moments.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

144 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

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4,3

Todas as avaliações

(144)

6 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Deceptive Expectations

I ORDERED THIS ITEM THAT WAS SUPPOSED TO BE AVAILABLE BEFORE CHRISTMAS BUT IT DIDN'T COME UNTIL AFTER. I FOUND IT DECEPTIVE SINCE IT INDICATING IT WAS COMING FROM GRAPEVINE TX MADE ME FEEL IT WAS A U.S. DEALER WHEN IN REALITY IS WAS COMING FROM OUT OF THE COUNTRY AND GRAPEVINE WAS JUST A PROCESSING LOCATION. I don't know if the clothes for because it will be over a month before I will see my daughter to give them to her for her daughter and have her try them on.

1 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. I ordered 8 items from their site and only two arrived at first. After sending an email I received a prompt response acknowledging my concern and was sent tracking links for all my other items. Within 2 days I had all 8 items and customer service kept checking in to make sure they all arrived. Overall, shipping time was very quick to Canada and items arrived well packaged. As for the clothing I am very happy with sizing and quality. I will be ordering again in the future!

13 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This company is on top of things

This company is on top of things! I made an error with my Christmas order and the company emailed me back within 12 hours (at 6 in the morning) to confirm that they corrected the error and that they were processing my order. Now that is real time! I will definitely order with them again. Great Customer service is hard to find these days.

13 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best Customer Service

I realized after placing my order I had ordered the wrong size. I emailed them the next morning and they quickly responded they would gladly change the size! Recently discovered this store and they are now a preferred shop for me. Highly recommend!

28 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Incredible Experience with Trendy…

Incredible Experience with Trendy Toddler customer service. I received a gift for my newborn that was missing one of the items and the Trendy Toddler team responded immediately with feedback and credits to get whatever we wanted from the site to make up for the mistake. Not only are the clothes adorable but the experience was so wonderful that I will definitely continue to shop with Trendy Toddler.

17 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very Happy with The Trendy Toddler…

So happy with Trendy Toddlers customer service. I ordered a pants and top set for our granddaughter. When it came, the quality was great but I thought the sizing was off for a 9-12 month old. The pants were way too long, perhaps more suited to a toddler than a 9 month old. I contacted Jack at TT who is replacing the much too long pants for me with an appropriate size. The set is fine quality and very cute. I've never had as quick and effective response from a customer service dept like this and am so pleased. Will be ordering more from this company.

5 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quality clothing, outstanding customer service!

I ordered a summer clothing set for my 2 y/o grandson. It was adorable, but I felt the sizing was not true. The customer service person (Jack) couldn't have been more helpful. After a photo I provided and some discussion, he ordered me a replacement outfit and very kindly sent it directly to my grandson, at a different shipping address from the original. Jack was so helpful, responded quickly, and both I and my grandson's mom were very pleased with the replacement! You don't get customer like this every day. I would recommend Trendy Toddlers and will definitely order from them again

26 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love Trendy

I love Trendy. The items are unique and beautifully made. The pricing is great. I’ve washed the clothes and they stayed in shape, kept the colors and material in tact. I mean everything I’ve received from this place was pleasant. I emailed customer service about an issue I was having, Jack responded within 24 hours and resolved my issue same day!

12 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

NEW CUSTOMER

What a fabulous store for trendy clothing for toddlers. Received my four items here in the uk before delivery date stated. The items arrived perfect and are adorable.
Well made quality and great designs. The site itself is easy to navigate and orders acknowledged speedily from start to delivery. Look forward to placing future orders without hesitation as this was my first order. Well done and thankyou for a great shopping experience. Highly recommended.👍😘

25 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I am over the top pleased with everything!

I am over the top pleased with the quality of clothing I ordered/received and equally pleased with the customer service. My order came in two shipments. When I didn't receive all the items with the first shipment, they responded to my email immediately. I will definitely be ordered again.

20 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service!!

I ordered a cute rainbow dress for my granddaughter's 1st birthday. We received notification that it was delivered; however, it never made it to our house. I quickly emailed Trendy Toddlers to see if they could possibly expedite another delivery to my office. Jack D was very helpful in getting another dress delivered in time! We all enjoyed the rainbow themed party with this very cute dress!

2 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

By far the worst company I have ever…

By far the worst company I have ever bought from. They are drop shippers from china. They sent me 1/10 items and it is horrible quality and it took a month- from a US shipper how is that possible?

Anyways, I wish I saw they were scammers before buying from them! I didn’t google because their instagram had a ton of followers- turns out they are all bought and there are 0 comments on any photos.

Buy from Shein- it will arrive in the same amount of time and cost a fraction of what these scammers charge.

If they don’t give me a refund I’m going to dispute with my credit card and file a case.

1 de fevereiro de 2023
Avaliação não solicitada
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Resposta da Thetrendytoddlers

Hi Mikayla,
Thank you for sharing your thoughts, however, I don't think that a one-sided review would do justice to our future customers and they deserve to know the whole story.

When you first reached out to us, we told you that due to high demand, our orders are getting slightly delayed but we are on it and working with our team to make sure that our products are delivered well within the official delivery time frame, and see the tracking details, all your items were delivered on Feb 1st, within a few hours of you posting this review. We also tried reaching out to you via email and Instagram and apologized as much as we could, but to this day, we haven't heard anything from your end, while your orders were also refunded and no items were asked to be returned.

Also, in your review, you are mentioning a name of a different brand and asking our customers to support them instead, I wonder if you have a connection with them directly.

This is unjust to us as a brand, where we are working tirelessly to make sure each and every customer of ours is 100% satisfied with our services, but we suffer because of these reviews, which take away the trust of our future customers.

Again, I am still here for you and have been trying to reach out to you, please write back to us and I will be happy to do more for you.

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