The Watch Professional Avaliações 

185
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Our old Rolex ladies date watch, self winding, must be a complicated piece of kit. It was losing time badly and kept stopping. Alex has totally revitalised it, all polished up and looking like new a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Needed a new battery and most places were quoting 6-8 weeks plus had to be sent away. Contacted Alex by email for qoute and pleasantly surprised that he could change battery there and then. Batter... Ver mais

Avaliado com 5 de um total de 5 estrelas

Its a pleasure dealing with Alex. He is a true professional and highly skilled. From work on my Rolex or renewing a vintage and priceless Accurist, I would not trust anyone else with my watches.

Avaliado com 5 de um total de 5 estrelas

We cannot recommend Alex highly enough. His communications are clear, regular, informative and refreshing in a world where trying to speak to a human and get a reasonable response is rare! He kep... Ver mais

Detalhes da empresa

  1. Conserto de relógios

Escrito pela empresa

Service, restoration and repair of luxury watches.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

185 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(185)

21 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The Watch Professional

I used the Watch Professional for the first time and was a little wary of sending my Tag off in the post but I was informed as soon as it arrived and I have been kept informed of progress throughout the service period. I will happily use The Watch Professional again and recommend him as his service is excellent.

1 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The clue is in the title…

Alex serviced my beloved 25 year old Omega SMP 300 for the first time and I could not be more happier with the result.

He fixed a bezel issue with the watch and gave it a light re finishing which has given it a new lease of life while retaining the character of the watch.

The service I received really was first rate. Excellent communication and updates throughout and the finished article was very impressive. A truly professional service for a very fair price. I think the value offered by The Watch Professional is exceptional.

I will definitely use Alex’s services again for other pieces and cannot recommend him or the whole experience highly enough.

24 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Trustworthy professional with real world prices

Excellent service.
Excellent correspondence throughout.
Excellent price.
It’s a massive worry posting off something of great value both sentimentally and financially to a person you don’t know. There are a lot of people I would not trust with such a task.
I’m so glad I’ve found someone I can trust who doesn’t charge crazy Rolex prices and quite literally goes the extra mile to give you what you want.
I’d happily recommend Alex ( The Watch Professional ) to anyone.

17 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Alex is the watch professional

Alex is a master at his craft. I sent him my 24 year old Seamaster for its one and only service so far since new.
The watch had a developed a crown that would not screw down and was losing approximately 1 minute per day.
I received my watch back after several progress updates all fully fixed and keeps time better than when it was new.
Great service, value and comms, highly recommend.

21 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Omega Planet Ocean service and repair

I decided to send my Omega Planet Ocean mechanical watch to Alex at The Watch Professional. I had read many positive reviews about his work and had seen on his website previous work completed . My watch required a service and replacement hour wheel. Alex kept me updated of the work being completed and even sent me step by step photographs of my watch being stripped down and serviced. The cost of servicing and repair was much more favourable that using the official Omega network! My watch was returned by Special Delivery working perfectly, as good as new, together with a certificate of service and guarantee. I can highly recommend The Watch Professional. First class service and workmanship

29 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant service, the consummate professional

I have just received my Breitling Superocean Chronograph back from Alex following various repairs, a full service and a polish. I am seriously impressed with the quality of his work and his fantastic level of communication keeping me regularly updated on progress. He also offers excellent value for money, indeed Alex charged me less than initially quoted as less parts were required than envisaged.
I cannot recommend Alex highly enough, he truly is a consummate professional and offers a level of service rarely seen in the 21st century

25 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Superb service from start to finish

Superb service from start to finish. Alex is highly communicative and explains everything clearly from the outset. Price is very reasonable and transparent and his service feels very personalised and tailored to your needs. I highly recommend using The Watch Professional.

7 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Refreshingly reliable service

We cannot recommend Alex highly enough. His communications are clear, regular, informative and refreshing in a world where trying to speak to a human and get a reasonable response is rare!
He kept us updated with regard to time scales and was flexible in allowing us to collect the finished watch. We also liked the fact that any components changed were returned to us.
We shall use him again
Howard & Karin

19 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just received my omega plant ocean…

Just received my omega plant ocean watch back today after being serviced by Alex a great service from start to finish kept informed all through the process would recommend anyone who needs they mechanical watch repaired or serviced.

15 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing Service from a True Professional

What can I say that hasn’t been said already !
Trusted Alex to service my Omega De Ville Coaxial Chronometer and refit the sweep hand.
I was a little concerned about popping my treasured timepiece into a Jiffy bag and sending it registered post it but thankfully all went well and and an eagerly awaited emai was received from Alex informing me that my watch had been delivered - so far so good 😊
Alex kept me informed of all progress - charged a reasonable fee for his excellent service and returned the watch to me looking great and running perfectly (now remember quality service takes time - weeks not days !)
Absolutely delighted with the service I received from Alex and will in due course be sending my other timepieces to him.
Alex really is “The Man”
Thanks Alex!
Gerry - Sligo - Ireland ☘️

27 de março de 2024
Avaliação não solicitada
logotipo da The Watch Professional

Resposta da The Watch Professional

Hi Gerry,

Thank you very much for taking the time to leave a review and I am glad you are pleased.

Please dont hesitate to let me know if I can be of any assistance in the future.

Avaliado com 5 de um total de 5 estrelas

If Carlsberg made Watch Repairers

It’s quite a leap of Faith for anyone to part with an heirloom. Safer to send to the maker?
I took a gamble and after speaking with Alex, and researching his company, I parted with my 54 year old Omega.
- Absolutely nothing to worry about -
Prompt initial inspection, followed by regular updates re progress.
Watch looks as good as new.
Cost for this top notch service was significantly less than a manufacturer service.
Alex has a Base price for a Service. Parts incur an additional charge.
Most manufacturers have a much higher Base price, but Parts are included.
Alex will advise as to what’s required. So if the likely cost of repairs are high you have the option of just paying return postage.
Nothing to fault.
Will use again.
This quality of service is a rarity these days.

26 de março de 2024
Avaliação não solicitada
logotipo da The Watch Professional

Resposta da The Watch Professional

Hi Brendan,

Thank you very much for leaving such a great review, it is very much appreciated.

I do try to hard with my customer service so it is lovely to read reviews like this.

Please dont hesitate to let me know if I can be of any assistance in the future.

Avaliado com 5 de um total de 5 estrelas

Value for money and professional

Value for money and a great professional experience

20 de março de 2024
Avaliação não solicitada
logotipo da The Watch Professional

Resposta da The Watch Professional

Hi Guy,

Thank you very much for taking the time to leave a review. Please dont hesitate to let me know if I can be of any assistance in the future.

Avaliado com 5 de um total de 5 estrelas

I highly recommend Alex at The Watch…

I highly recommend Alex at The Watch Professional as he provided a fantastic level of service and I wouldn’t hesitate to deal with his company in the future.

The service he provided was outstanding from start to finish. I sent my 16 year-old Omega Seamaster to Alex for a full service and case brighten early last month. The watch was completely dismantled and each part individually checked for signs of wear and damage. Alex replaced the crown, rev wheel and main spring. All the parts were ultrasonically cleaned before the watch was re-assembled and freshly re-oiled. Alex’s communication was exceptional as he kept me informed about his progress on a regular basis.

The watch was returned this week and looks as good as new. I am absolutely delighted. I will definitely be using The Watch Professional again in the future

I unconditionally recommend Alex as he provided a fantastic level of service.

12 de março de 2024
Avaliação não solicitada
logotipo da The Watch Professional

Resposta da The Watch Professional

Thank you very much for leaving such a positive review, it is very much appreciated.

Please dont hesitate to let me know if I can be of any assistance in the future.

Avaliado com 5 de um total de 5 estrelas

Faultless repair and service

I contacted The Watch Professional when my Panerai stopped winding earlier this year. Alex diagnosed the possible fault and I then proceded to send it in for a repair, service and light polish.

When Alex recieved the watch he quickly confirmed the fault and cost for the repairs.
His communication throughout has been exemplary, I even made it onto the Instagram wall of fame/shame.

Alex's level of service is second to none, and I have no hesitation in recommending Alex to care for and restore your watch.
I will certainly be using him again in the future.

Many Thanks -David

4 de março de 2024
Avaliação não solicitada
logotipo da The Watch Professional

Resposta da The Watch Professional

Hi David,

Thank you very much for taking the time to leave a review and I am very pleased to hear you are happy with the service you received on your Panerai.

Avaliado com 5 de um total de 5 estrelas

Excellent service.

Very pleased with the service that Alex provides.
He is very thorough and communication with regard to repair is excellent.
I would highly recommend The Watch Professional to anyone.
Members of my immediate family have also utilised Alex’s skill and workmanship and we look forward to continuing our relationship in the future.
A 5 star service for sure.

26 de fevereiro de 2024
Avaliação não solicitada
logotipo da The Watch Professional

Resposta da The Watch Professional

Hi James,

Thank you very much for taking the time to leave such a positive review and I am glad to read were very happy with the service you received.

Avaliado com 5 de um total de 5 estrelas

Alex serviced my vintage Rolex

Alex serviced my vintage Rolex - great work. Sourced parts and communicated all way through, receiving, servicing and dispatching. All round great work highly recommend

26 de fevereiro de 2024
Avaliação não solicitada
logotipo da The Watch Professional

Resposta da The Watch Professional

Hi Andy,

Thank you for taking the time to leave a review. It is very much appreciated.

Please don't hesitate to let me know if I can be of any assistance in the future.

Avaliado com 5 de um total de 5 estrelas

Amazing Service

I sent my Tag watch to The Watch Professional for a service and polish. I got it back this week and was blown away, it looks like a new watch. It was also really interesting to see the pictures of the inside of my watch too!

Overall a pleasure to deal with, very pleased with the watch and communication was spot on. Highly recommended!

10 de fevereiro de 2024
Avaliação não solicitada

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