The Watch Professional Avaliações 

185
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Our old Rolex ladies date watch, self winding, must be a complicated piece of kit. It was losing time badly and kept stopping. Alex has totally revitalised it, all polished up and looking like new a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Needed a new battery and most places were quoting 6-8 weeks plus had to be sent away. Contacted Alex by email for qoute and pleasantly surprised that he could change battery there and then. Batter... Ver mais

Avaliado com 5 de um total de 5 estrelas

Its a pleasure dealing with Alex. He is a true professional and highly skilled. From work on my Rolex or renewing a vintage and priceless Accurist, I would not trust anyone else with my watches.

Avaliado com 5 de um total de 5 estrelas

We cannot recommend Alex highly enough. His communications are clear, regular, informative and refreshing in a world where trying to speak to a human and get a reasonable response is rare! He kep... Ver mais

Detalhes da empresa

  1. Conserto de relógios

Escrito pela empresa

Service, restoration and repair of luxury watches.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

185 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,9

Todas as avaliações

(185)

21 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Exceptional service from Alex

Exceptional service from Alex. My 6 year old Oris had stopped working and I was having no luck with Oris's Head Office. Alex explained beforehand what would be required and upon receipt of the watch gave a full breakdown of what he would do and the costs involved. He kept me updated to how he was progressing as well. I received the watch back last week in excellent working order and condition after a bit of a refurb as well (recommend this).
I will be using Alex for the rest of my collection moving forward. Thanks, John

16 de fevereiro de 2024
Avaliação não solicitada
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Resposta da The Watch Professional

Hi John,

Thank you very much for taking the time to leave a review, it is very much appreciated.

Please don't hesitate to let me know if you need any help or assistance in the future.

Avaliado com 5 de um total de 5 estrelas

Excellent service from the watch pro

Excellent service from Alex at the watch Professional.
I had sent my Tissot watch back to Tissot and they said it was not repairable. After a short email exchange with Alex I sent him the watch and received it back in full working order with a years warranty.
Very professional service, all in the name really.

7 de fevereiro de 2024
Avaliação não solicitada
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Resposta da The Watch Professional

Hi Andy,

Thank you so much for taking the time to leave a review.

Please don't hesitate to let me know if I can be of any assistance in the future.

Avaliado com 5 de um total de 5 estrelas

Alex has truly impressed me with his…

Alex has truly impressed me with his exceptional work on my watch. I accidentally damaged the movement due to an impact, but Alex skillfully explained the issue and successfully repaired it. Additionally, he took the extra step of polishing up the watch, restoring it to its original luster as if it were the day I first purchased it. Not only did he provide top-notch craftsmanship, but he also presented a cost-effective solution. I'm confident that had I opted for Breitling's direct services, the expense would have been significantly higher. Alex even gave me the choice, demonstrating his transparency and commitment to customer satisfaction. The turnaround time for this impeccable service was approximately six weeks.

5 de fevereiro de 2024
Avaliação não solicitada
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Resposta da The Watch Professional

Hi John,

Thank you very much for taking the time to leave a review. I am glad you are pleased with the service you received.

Please don't hesitate to let me know if I can be of any assistance in the future.

Avaliado com 5 de um total de 5 estrelas

5 star service!

I contacted the Watch Professional to have my Oris watch serviced as it was running slow, along with a case brightening as it was starting to look very tired after 12 years. It was a 5* experience from start to finish. The communication at all stages of the process was excellent and the price was very competitive. My watch is now running perfectly, and it looks and feels like new. I highly recommend Alex and I will definitely use his services again.

26 de janeiro de 2024
Avaliação não solicitada
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Resposta da The Watch Professional

Hi David,

Thank you for taking the time to leave a review. It is genuinely appreciated.

Please don't hesitate to let me know if I can be of any assistance in the future.

Avaliado com 5 de um total de 5 estrelas

Fantastic

Alex did a fantastic service on my watch, and was great with communication all the way through the process. Highly recommended.

15 de janeiro de 2024
Avaliação não solicitada
logotipo da The Watch Professional

Resposta da The Watch Professional

Hi George,

Thank you for taking the time to leave a review and I am glad you are pleased with the end result.

Please don't hesitate to let me know if I can be of any assistance in the future.

Avaliado com 5 de um total de 5 estrelas

Simply an excellent experience

Simply an excellent experience; from start to finish

30 de janeiro de 2024
Avaliação não solicitada
logotipo da The Watch Professional

Resposta da The Watch Professional

Hi Andrew,

Thank you for taking the time to leave a review. It is very much appreciated.

Please don't hesitate to let me know if I can be of any assistance in the future.

Avaliado com 5 de um total de 5 estrelas

Perfectly tailored service

Alex was super helpful and tailored a service for my Omega Speedmaster to my needs. The watch was away for a couple of months, but returned in excellent condition and working perfectly. Throughout the communication with Alex was great and responsive. Would highly recommend.

11 de dezembro de 2023
Avaliação não solicitada
logotipo da The Watch Professional

Resposta da The Watch Professional

Hi Andrew,

Thank you for taking the time to leave a review. It is genuinely appreciated.

Please don't hesitate to let me know if I can be of any assistance in the future.

Avaliado com 5 de um total de 5 estrelas

Great service and prices

I can’t recommend The Watch Professional more. Alex received my very battered 50year of Orfina Porsche Design Chronograph and has transformed it into a beautifully running timepiece.
His prices are incredibly reasonable for the level of service.
Great communication too
Thanks!!

1 de dezembro de 2023
Avaliação não solicitada
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Resposta da The Watch Professional

Thank you so much for taking the time to leave a review, it is very much appreciated.

I’m glad the watch is now running and looking as it should.

Please don’t hesitate to let me know if I can be of any assistance at all in the future.

Avaliado com 5 de um total de 5 estrelas

Brilliant service and excellent…

Brilliant service and excellent communication. Brought my late father’s Omega back to life. Alex is extremely reliable and does exactly what he says he will do; a rare experience in these digital days!
Will certainly be using him for my other manual and automatic watches in the future.

4 de novembro de 2023
Avaliação não solicitada
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Resposta da The Watch Professional

Thank you very much for taking the time to leave a review and I am glad you were pleased with the service. It is always a pleasure to work on watches with sentimental value to them.

If I can be of any assistance in the future please don't hesitate to let me know.

Alex

Avaliado com 5 de um total de 5 estrelas

Very pleased with the service

I recently sent my Oris small seconds diver to the Watch Professional for a service. I'm ashamed to say I've had the watch for over 15 years and have never had it serviced so it was well overdue.
It's had a full service and a new balance wheel and is now running better than ever.
Very pleased with the service received from Alex. I got a no obligation quote which was very reasonable and I received regular updates and photos of the disassembled watch whilst the work was being done.
The watch was then returned well packaged.
Highly recommended.

9 de outubro de 2023
Avaliação não solicitada
logotipo da The Watch Professional

Resposta da The Watch Professional

Thank you for taking the time to leave a review, it is very much appreciated.

If I can be of any assistance in the future please don't hesitate to let me know.

Avaliado com 5 de um total de 5 estrelas

Better than OEM on every level

The Watch Professional provided a repair, service, and case brighten for my 2007 Breitling. From start to finish, in every measurable area, Alex has provided a better service than I’ve ever had from the variety of OEM’s I’ve dealt with over the years. My watch was returned working perfectly, looking amazing, and with a guarantee. I’ll be a repeat customer from now on and there isn’t much more of a recommendation you can offer. Thank you Alex 👍

5 de outubro de 2023
Avaliação não solicitada
logotipo da The Watch Professional

Resposta da The Watch Professional

Thank you so much for leaving a review and I am glad you were happy with the service.

If I can be of ay assistance in the future please don't hesitate to let me know.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, fantastic communication. The Watch has come back in perfect condition. I will 100% using Alex again.

2 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What can I say not already been said…

What can I say not already been said about Alex. A consummate professional. Alex kept me up to date and informed on my watch progress throughout. The price is great value for money and Tag aquaracer will return to him in 5 years, plus when needed my newly acquired Submariner.
Just a thoroughly Decent Guy. Thank you Alex. Russ

26 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent watch service

Excellent watch service from start to finish. Transparent pricing with a choice of options to cater for your basic or more detailed needs. Good communication and realistic timeframe for work to be completed. Can’t fault the workmanship either. All round I’m very pleased Alex was recommended to me and I decided to send him my wife’s watch for a service and clean. Will definitely be back again for his help. 5 stars ⭐️

18 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

TAG Carrera Service and case brighten

Alex carried out a service and case brighten on my very well worn TAG Carrera.

The watch has come back looking better than I expected even managing to bring back the polished edges on each end of the brushed bracelet links!

Extremely happy with the service and pricing, will certainly use again.

11 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

What can I say? Excellent coms, very good work, very reasonable.AND watch came back in a lovely travel case foc.
Will definitely use again!!

23 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Seamaster GMT 50th Anniversary Model, Repair, Service and Clean

I have a GMT Seamaster 50th Anniversary model which is around 25 years old. It's a great looking watch and lovely to wear so I am quite fond of it. The hour hand had started slipping so I needed someone that could repair it. I sent it to Alex and the diagnosis was that it had a broken hour wheel. This is common fault with the 1128 movement. I had the watch back this morning and I was amazed at how good it looks. The bracelet has brushed steel and polished steel elements and they look brand new. The case is the the same, it is immaculate. The watch has been stripped down, repaired, serviced and is running beautifully again. The crown feels precise when winding and adjusting the time. I am so impressed with the work undertaken by Alex. Communications were excellent throughout and the watch was returned in a smart little protective case. I noticed that the time had been set correctly which is reflective of the attention to detail that clearly goes into Alex's work. Absolutely superb service.

4 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I cannot recommend Alex highly enough

I cannot recommend Alex highly enough, although unfortunately my watch was not repairable, but the information, advice,and customer service I received was first class, If anyone is looking for a reliable watch repair don’t hesitate to use The Watch Professional.

24 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Due to the sentimental value of my…

Due to the sentimental value of my Omega Seamaster, I had to choose carefully who to entrust my watch to.
I now know I made the correct choice. Alex The Watch Professional certainly lives up to his company name. He kept me fully informed on lead times and progress. My watch was returned very well packaged and protected.
I wont hesitate to use his services again.

21 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent communication throughout and…

Excellent communication throughout and excellent work.

Highly recommended

17 de abril de 2023
Avaliação não solicitada
logotipo da The Watch Professional

Resposta da The Watch Professional

Hi Jeff,

Thank you for taking the time to leave a review and I am pleased you were happy with the service you received.

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