The Whiz Cells Avaliações 292

I was looking for an option to sell my old phone and stumbled across The Whiz Cells. They offered me the highest amount and made the whole process quick and painless. The longest part was just waiting for it to be delivered to them. Fantastic experience and if I ever find myself in the position again, I would definitely be a repeat customer.

It was quick and easy. They told me they would give me a certain amount and that's the amount I got. I received payment almost immediately after my used phone arrived to their office. I would definitely do business with them again.

My item took 2.5 weeks to get there and then when it finally did and got processed I was told the screen had multiple scratches that I never seen on it and the price was dropped $60. Of course I accepted it with all the time wasted. I think he understood that I wouldn’t decline and go through the trouble again. I have dealt with them in the past with no problems but this instance will keep me from using them again.

The Whiz Cells is my “go-to” place for selling my cellphones and smartwatches. They always provide fair prices and they review the items very promptly. Great company to deal with!

It appears I bad mouthed the wrong company. I apologize profusely and have deleted my post.

We had 4 iphones, ranging from an iPhone 12 Pro Max to an iPhone 16 Pro Max, since we got new ones as we changed providers. The process was pretty simple... When I did have an issue/question, I was able to reach out and have an email discussion on how to get a better idea of the condition and potential amount I would get from Whiz Cells. Making this a one-stop shopping experience. Yes I could take the time and sell them myself and get more bang for your buck but in reality working with Whiz Cells made my experience stress free and we did pretty darn good on their value.

Bryan and his team are the best! I have read several bad reviews that didn't make sense. Communication is key and these guys offer it hands down. Ask questions before you submit your phone. They are more than happy to help you through the whole process. Due to my health issues it took me a little over a week to handle just a couple of questions. It was not their fault by any means. We probably would have had everything handled within one day, maybe the morning of day two. They are honest, up front, and respectful. They will definitely have my business in the future! Thanks again Whizz Cells!

We were offered one price for our old cell phones which sounded fair. After they were sent in, the buyer lowered the price to half of what was originally agreed upon. His reasoning was that the condition of the phones was "poor". Both phones were in excellent condition and he had to zoom in with a magnifying glass to show small flakes of the phones finish color wearing off which was not visible with the naked eye.

Im sure they do this to many customers and bank on the fack most people just dont want the hassle and will take the terrible offer. If yoy have a phone to sell, just go to an Eco ATM. You'll get the same amount for much less hassle.

I accepted the pay because I didn’t want to deal with the iPad anymore. I also can accept they deducted for the sticker markings on the back of the iPad.
HOWEVER, I did NOT send my iPad in with scratches that deducted my offer to nearly half. I cleaned that screen. Turned it off and personally inspected the screen. I wish I took picture before I sent it in. So warning take pictures of everything before sending your item in next to something stating the date . They will pay fast at least!

Prompt service, quick payment. No issues.

These guys are great!!! Could not appreciate them more. I talked with Bryan over Email and he was not only super responsive, but super nice! They let me know something was wrong that would have cost me turn in money. Instead, they alerted me and I was able to correct. Very happy with them and their company. Thanks gang!!!!

Quick payment. Convenient service. 100% A+

Was straightforward until you send your phone in. Then they offer you less.

I decided to go for it and send my phone to Whiz Cells. It came up on the Google search and a quick look through, I thought it was legit. I sent them a phone in great physical condition - no scratches or dings or nicks whatsoever. The battery life had deteriorated a bit so I expected compromised on the price. The original promise was $90. They received my phone and sent me an email saying the phone was totally deeply scratched and dirty and they tested the battery, 79%, so my offer was $15. Absolutely unbelievable. I told them I sent them an unscathed, clean phone in perfect condition double wrapped in bubble wrap, so no way it happened during shipping. They said unless I can show them a photo of the phone with the IMEI showing I’m out of luck.
I ended up getting the phone sent back to me according to them totally damaged and dirty. I’ll update again with photos if I actually receive it.
BUYER BEWARE!!!

They let you pick a price but when they get ur iteam its a different price

I was initially quoted twice as much as any other place online for my iPad Mini (which I expected to be reduced for "some reason" once it was received) and I received the Entire amount!
I reached out through email because it took longer than expected for them to receive (but then realized that was due to the weather) and I received a very quick response from them calming my worries.
Once they did receive it it was very quickly ready for deposit into my account of choice.
I would definitely recommend AND use again.

I’ve sold a dozen phones to them. Unlike their competitors, they didn’t try and change the offer last minute and claim some mystery damage (looking at you gadgetpickup). In fact, one time they gave me a little extra saying the phone was in better shape than I claimed. Great company.

Was quoted a good price and reviews seemed positive. They claimed my phone had deep scratches with a photo to “prove” it. The photo was of some other phone and did not show my ID number. Their next rebuttal did not show a photo of my phone with scratches and the MEI at the same time. My phone was nearly perfect but how can I argue with their photo? How could I believe they would return it? I took their low ball offer. Read other reviews. No one should trust them. Repeat: do not trust them.

I was given an estimate for 1 amount. When my device was received, I received an amount totally different. I will not ever recommend dealing with this company.

They really helped me through the process, and gave me a great price for our phone!