The Yellow Van Company Avaliações 

1.562
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Timely arrival, friendly staff, handled with care, kept up to date with timings, Nick and Jimmy were excellent and helped make this move very efficient and stress free

Avaliado com 5 de um total de 5 estrelas

Great service!! They helped me move my house - very friendly, professional, fast and helpful! I always use yellow van when moving and always have the best experience!! Amazing service!! Thank you so... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Tom and Joe were exceptional and extremely friendly, we moved to Sheffield from London and they were really efficient! It was a pleasure taking the trip up with them and wish them all the best - Omar.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our driver Harry Cousins made the whole move completely pain and stress free and also made sure we didn’t run over our allotted window and that all our stuff was carefully wrapped and protected. Would... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de transporte marítimo

Informação fornecida por fontes externas variadas

The Yellow Van Company is there for you when you need a man with a van. London is a treacherous place, with cowboys left, right and centre ready to take your money and run. But worry not, because The Yellow Van Company is here to save the day and restore your faith in the man with a van.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(1.562)

149 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Very good service

Timely arrival, friendly staff, handled with care, kept up to date with timings, Nick and Jimmy were excellent and helped make this move very efficient and stress free

3 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

⚠️ WARNING

⚠️ WARNING: DO NOT USE THIS COMPANY – Absolute Scam, Damaged Belongings, & Zero Responsibility!
I am writing this review to strongly warn everyone: DO NOT book this company. If you do, expect your belongings to be broken, your money stolen through deliberate delays, and to be treated with absolute disrespect.
I used to use this service in the past, and my friends did too with good experiences, but their service now has hit rock bottom. It is utterly terrible.
Here is what happened during my move:
Deceptive Booking & Size Scam: I explicitly booked a van suited for a 3-bedroom property. When they showed up, they ridiculously claimed that their largest van only fits a 2-bedroom property! It is completely laughable. They lied during booking just to take the job, and then blamed ME for having "too many items" to evade responsibility.
Tardiness & Lazy Work: They were scheduled to arrive at 10:00 AM, but didn't show up until 11:00 AM. Once they arrived, they worked half-heartedly, handling everything carelessly, and destroyed my belongings in the process.
Deliberate Delay to Extort Money: I paid extra to book additional movers so the job would be done efficiently. Instead, they intentionally slacked off and dragged out the time just to push the clock over my booked hours so they could charge me extra money.
Zero Accountability & Disgusting Service: When items were damaged and issues arose, they completely denied responsibility and shifted all the blame onto me. When I tried to resolve this via email, they ignored me entirely and offered no compensation whatsoever.
I paid a substantial amount of hard-earned money, yet I was treated so poorly—it felt as if I was begging them for a favor rather than paying for a professional service.
Save your money, your sanity, and your furniture. Stay away from them unless you want your property destroyed and your money stolen!

30 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

Super helpful. Had a guy called Harry moving our stuff on two occasions for same house move and he went above and beyond to make sure we made the most of our allotted time slots. Really pleased we went with them.

31 de julho de 2026
Avaliação não solicitada
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Resposta da The Yellow Van Company

Thanks Jamie, really pleased to read this. Harry's good at keeping one eye on the clock so nothing gets wasted, and having him back for the second half of the move meant he already knew exactly what he was dealing with. The Yellow Van Company is a family-run removals firm covering South London, Surrey and Crawley, and we always try to send the same crew back on split moves because it saves real time on the day. Thanks for going with us — hope the new place is treating you well.

Best, The Yellow Van Co.

Avaliado com 5 de um total de 5 estrelas

Excellent service!

Tom and Joe were exceptional and extremely friendly, we moved to Sheffield from London and they were really efficient! It was a pleasure taking the trip up with them and wish them all the best - Omar.

30 de julho de 2026
Avaliação não solicitada
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Resposta da The Yellow Van Company

Omar, thank you — London to Sheffield is a long day on the road, so it's great to hear it went smoothly. Tom and Joe are good company as well as good grafters, and we'll pass this on to them both. Long-distance home removals out of London are a big part of what The Yellow Van Company does, and with over 1,500 Trustpilot reviews behind us we've learned the trip north comes down to the crew as much as the van. All the very best in Sheffield.

Best, The Yellow Van Co.

Avaliado com 5 de um total de 5 estrelas

Great service!

Great service!! They helped me move my house - very friendly, professional, fast and helpful! I always use yellow van when moving and always have the best experience!! Amazing service!! Thank you so muchhh!!!

29 de julho de 2026
Avaliação não solicitada
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Resposta da The Yellow Van Company

Thank you Valerie — lovely to read, and it means a lot that you keep coming back to us for your moves. The crew will be chuffed to hear they were friendly, professional and quick with your house move. That's exactly what we're aiming for at The Yellow Van Company, a family-run household removals company based in Mitcham and covering Wimbledon, Sutton and the wider South London area, rated 4.9 from over 8,000 reviews. Here whenever you need us next, and do pass our name on if anyone you know is moving.
— The team at The Yellow Van Company

Avaliado com 5 de um total de 5 estrelas

Thank you!

Harry helped us move, and we had a very smooth experience!

26 de julho de 2026
Avaliação não solicitada
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Resposta da The Yellow Van Company

Thank you for the review — really pleased the move went smoothly for you. Harry will be pleased to hear that; I'll pass it on. We're a family-run removals company covering Croydon, Battersea and across South London, using our own trained crews rather than subcontractors. Any time you need us again, just give us a shout.
— The team at The Yellow Van Company

Avaliado com 5 de um total de 5 estrelas

Harry was fantastic with helping me move home

Harry was fantastic with helping me moving my home - very efficient and kind

26 de julho de 2026
Avaliação não solicitada
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Resposta da The Yellow Van Company

Much appreciated, Wojciech. Efficient and kind is a hard combination to get right on moving day, and Harry manages both. The Yellow Van Company is a family-run home removals firm covering South London, Mitcham, Surrey and Crawley, and our crews get named in reviews like this more often than not. Hope you're settling in.

Best, The Yellow Van Co.

Avaliado com 5 de um total de 5 estrelas

Really good service

Joe and James were absolutely brilliant yesterday. They were really friendly and had a can-do, we-can-get-all-this-in attitude. I'm not sure how they fitted everything in the van, but they did. Thank you.

18 de julho de 2026
Avaliação não solicitada
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Resposta da The Yellow Van Company

Aled, this made us smile — thank you. Getting everything to fit is half the skill of the job, and Joe and James are proper Tetris players when it counts. The Yellow Van Company is a family-run removals firm working across South London, Croydon, Mitcham, Wimbledon, Morden, Surrey and Crawley, and loading properly is something we drill into every crew because it's what keeps a move to one trip instead of two. Really glad it went well for you.

Best, The Yellow Van Co.

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish

Excellent service from start to finish, plus very reasonable cost. The two employees (Tom and Harry) turned-up on time and could not be more helpful. Removal companies are always like Russian Roulette....but not this time! Highly recommended.

13 de julho de 2026
Avaliação não solicitada
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Resposta da The Yellow Van Company

The Russian Roulette line made us laugh, Raimond — thank you. Turning up on time shouldn't be remarkable in this trade, but we know it often is, so Tom and Harry will be glad it got noticed. The Yellow Van Company has been running family-run removals across South London, Wimbledon, Morden, Mitcham, Battersea, Surrey and Crawley since 2011, and over 1,500 Trustpilot reviews is our way of taking the gamble out of it for people. Thanks for the recommendation.

Best, The Yellow Van Co.

Avaliado com 5 de um total de 5 estrelas

Harry is great

Harry is great. He came early and worked very quickly.

13 de julho de 2026
Avaliação não solicitada
logotipo da The Yellow Van Company

Resposta da The Yellow Van Company

Cheers Joshua. Early and quick is how Harry works — no hanging about. The Yellow Van Company is a family-run removals firm covering South London, Surrey and Crawley, and getting a head start on the day is half the battle on any move. Hope you're settled in.

Best, The Yellow Van Co.

Avaliado com 5 de um total de 5 estrelas

Excellent pain-free service - thank you Harry

Our driver Harry Cousins made the whole move completely pain and stress free and also made sure we didn’t run over our allotted window and that all our stuff was carefully wrapped and protected. Would definitely use again!

11 de julho de 2026
Avaliação não solicitada
logotipo da The Yellow Van Company

Resposta da The Yellow Van Company

Sara, thank you — pain-free is exactly what we're aiming for. Wrapping and protecting everything properly is where most moves are won or lost, and Harry doesn't cut corners on it. Careful packing and protection comes as standard on every Yellow Van Company home removal across Battersea, Putney, Clapham, Wimbledon, Mitcham, South London and Surrey, and staying inside the booked window is down to planning rather than luck. We'd be glad to have you back whenever you next move.

Best, The Yellow Van Co.

Avaliado com 5 de um total de 5 estrelas

Great job

Great job, Harry was very helpful and we got everything sorted in the time quoted, would recommend!

11 de julho de 2026
Avaliação não solicitada
logotipo da The Yellow Van Company

Resposta da The Yellow Van Company

Thanks Chris, glad it went to plan. Finishing inside the quoted time is the bit most people worry about, and Harry's good at keeping a job moving without rushing it. The Yellow Van Company quotes realistic times on home removals across South and South West London, Surrey and Crawley, so the figure you're given up front is the one you pay. Appreciate the recommendation.

Best, The Yellow Van Co.

Avaliado com 5 de um total de 5 estrelas

great help and service!

Neil and Peter helped me with the moving! They made a great job!!! Happy with that and I recommend them!

7 de julho de 2026
Avaliação não solicitada
logotipo da The Yellow Van Company

Resposta da The Yellow Van Company

Thank you Vale, lovely to read. Neil and Peter will be pleased — they're a good pair to have on a move. The Yellow Van Company has been a family-run removals firm in South London since 2011. We specialise in House or Flat moves in Battersea, Clapham, Streatham, Mitcham, Wimbledon, Sutton, Croydon and there's no better advert for us than someone recommending the crew by name. All the best in the new place.

Best, The Yellow Van Co.

Avaliado com 5 de um total de 5 estrelas

Thank you to James and Neil for their…

Thank you to James and Neil for their good work and the moving.

6 de julho de 2026
Avaliação não solicitada
logotipo da The Yellow Van Company

Resposta da The Yellow Van Company

Thank you Novruz. James and Neil are a solid team, and we'll make sure they hear this. The Yellow Van Company is a family-run removals company based in Mitcham, covering South London and Surrey, and looking after people on moving day is the whole job. All the best in the new home.

Best, The Yellow Van Co.

Avaliado com 5 de um total de 5 estrelas

Harry and Beau …We salute you!

Fabulous team of movers, Harry and Beau were amazing. They collected my goods from storage, navigating the maze in there superbly well. Kept the mood lively working their socks off to get the goods back to my new property up the stairs which are a nightmare in the allocated time whilst melting in this July heat. Thank you so much gentlemen for what you did for us. Yellow Van hire please give these gents a big thank you from us and a little bonus. Highly recommend and will use again .

3 de julho de 2026
Avaliação não solicitada
logotipo da The Yellow Van Company

Resposta da The Yellow Van Company

Hi Charlotte, thank you for such a brilliant, warm review — "we salute you" made us smile! Harry and Beau will be chuffed to read this. Getting your goods out of storage, navigating that maze, and carrying everything up those nightmare stairs in the July heat while keeping the mood lively is seriously hard graft — a real credit to them both, and exactly the reliable, good-spirited service we love to see. We're delighted they got you sorted so well from Wimbledon (SW19). Rest assured your kind words (and the bonus suggestion!) will be passed straight on to them. Thank you for the recommendation, and we're here whenever you need us again.

Warm regards,
The Yellow Van Company team

Avaliado com 5 de um total de 5 estrelas

Harry and beau were great help during…

Harry and beau were great help during the move very calm and moved everything carefully.

3 de julho de 2026
Avaliação não solicitada
logotipo da The Yellow Van Company

Resposta da The Yellow Van Company

Hi Nimra, thank you for the great review. Harry and Beau will be glad to hear this — staying calm and moving everything carefully is exactly the kind of steady, reliable service we aim for on every job. We're delighted they got you sorted so smoothly from Croydon (CR0). Thank you for choosing us, and we're here whenever you need a reliable London removals team again.

Warm regards,
The Yellow Van Company team

Avaliado com 5 de um total de 5 estrelas

Perfect service from Harry and Neal

2 de julho de 2026
Avaliação não solicitada
logotipo da The Yellow Van Company

Resposta da The Yellow Van Company

Hi Adomas, thank you for the great review. Harry and Neal will be glad to hear they gave you perfect service — that's exactly the standard we aim for on every move. We're delighted they got your flat move sorted so smoothly across central London. Thank you for choosing us, and we're here whenever you need a reliable London removals team again.

Warm regards,
The Yellow Van Company team

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