Timely arrival, friendly staff, handled with care, kept up to date with timings, Nick and Jimmy were excellent and helped make this move very efficient and stress free
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Veja o que dizem as avaliações
Great service!! They helped me move my house - very friendly, professional, fast and helpful! I always use yellow van when moving and always have the best experience!! Amazing service!! Thank you so... Ver mais
A empresa respondeu
Tom and Joe were exceptional and extremely friendly, we moved to Sheffield from London and they were really efficient! It was a pleasure taking the trip up with them and wish them all the best - Omar.... Ver mais
A empresa respondeu
Our driver Harry Cousins made the whole move completely pain and stress free and also made sure we didn’t run over our allotted window and that all our stuff was carefully wrapped and protected. Would... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
The Yellow Van Company is there for you when you need a man with a van. London is a treacherous place, with cowboys left, right and centre ready to take your money and run. But worry not, because The Yellow Van Company is here to save the day and restore your faith in the man with a van.
Informações de contato
Bizspace Building, 8 Lombard Road, SW19 3TZ, London
- 02078701041
- enquiries@theyellowvancompany.com
- theyellowvancompany.com
4,9
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Harry and James did an excellent job…
Harry and James did an excellent job with the moving. Even though we didn't have direct access through parking to the new flat, they carried everything for us and helped with the whole process. I would 100% recommend them.
20 de junho de 2026
Avaliação não solicitada
Resposta da The Yellow Van Company
Hello, and thank you for the excellent review. Harry and James will be pleased to hear this — no direct parking access can make a move much harder, so it's a real credit to them that they carried everything and kept the whole process smooth for you. That's exactly the kind of effort we pride ourselves on. We're delighted they got you sorted from Southwark over to Canning Town. Thank you for the 100% recommendation, and we wish you all the best in your new home.
Warm regards,
The Yellow Van Company team
Weekend Move
Neil was efficient, very helpful, and very friendly. The most enjoyable move I’ve had. They came early and there was no hassle - would recommend.
20 de junho de 2026
Avaliação não solicitada
Resposta da The Yellow Van Company
Hi Robert, thank you for the lovely review. "The most enjoyable move I've had" is wonderful to hear — Neil will be glad to know he made the day such a smooth and friendly one. Turning up early with no hassle is exactly the standard we set ourselves. We're delighted he got you sorted all the way from Walthamstow out to Rickmansworth. Thank you for the kind recommendation, and we wish you all the best in your new home.
Warm regards,
The Yellow Van Company team
Very smooth move
Very smooth move. Harry and Beau were friendly, helpful, and efficient.
19 de junho de 2026
Avaliação não solicitada
Resposta da The Yellow Van Company
Hello, and thank you for the great review. Harry and Beau will be pleased to hear they made it such a smooth one — friendly, helpful and efficient is exactly what we aim for on every move. We're delighted they got you sorted from Croydon over to Wimbledon. Thanks for taking the time to share this, and we wish you all the best settling into SW19.
Warm regards,
The Yellow Van Company team
Great experience again with Neil and…
Great experience again with Neil and Yellowvan,
17 de junho de 2026
Avaliação não solicitada
Resposta da The Yellow Van Company
Hi Pav, lovely to have you back with us — thank you for the great review. Neil will be glad to hear he looked after you well again; that kind of returning trust means a great deal to a family-run team like ours. We're delighted he got you sorted from Penge over to Battersea. Thanks for choosing us once more, and we look forward to helping with your next move
.
Warm regards,
The Yellow Van Company team
Neil and Jason arrived promptly for our…
Neil and Jason arrived promptly for our move from Brixton - all done carefully and efficiently, no breaks. Friendly and professional service. Would definitely recommend this company.
13 de junho de 2026
Avaliação não solicitada
Resposta da The Yellow Van Company
Hello, and thank you for the great review. Neil and Jason will be pleased to hear this — arriving promptly and getting everything done carefully and efficiently with nothing damaged is exactly the standard we set ourselves. We're delighted they made your move from Brixton such a smooth and professional one. Thank you for the kind recommendation, and we wish you all the best in your new home.
Warm regards,
The Yellow Van Company team
A perfect move!
From start to finish it was the easiest move I’ve ever had. Neil was prompt in arriving and was so helpful in moving everything into the van, despite the steep stairs in my flat! I genuinely couldn’t have asked for a more seamless process or a more friendly mover! Neil was fantastic, and I’ll definitely be using this company in the future!
14 de junho de 2026
Avaliação não solicitada
Resposta da The Yellow Van Company
Hi Grainne, thank you for such a lovely review — "a perfect move" is wonderful to hear. Neil will be glad to know he made it the easiest move you've ever had; those steep flat stairs are no joke, so it's a real credit to him that he kept everything seamless and friendly throughout. A careful flat removal from Wimbledon (SW19) into storage over in Wandsworth (SW18) is exactly the kind of job we handle day in, day out, so it's great to know you were so well looked after. Thank you for choosing us, and we're here whenever you need a reliable London removals and storage team in the future.
Warm regards,
The Yellow Van Company team
NEil and Harry were amazingly helpful
NEil and Harry were amazingly helpful. Thanks guys!
14 de junho de 2026
Avaliação não solicitada
Resposta da The Yellow Van Company
Hi Gina, thank you for the great review. Neil and Harry will be glad to hear they were such a help — keeping things smooth and efficient is exactly what we aim for, and that matters all the more on a business move when you need to be up and running again quickly. We're delighted they got your office relocation within Wimbledon (SW19) sorted with no fuss. Thank you for choosing us, and we're here whenever you need a reliable London removals team again.
Warm regards,
The Yellow Van Company team
Easy day, great guys
Harry and Beau made our moving day super easy and were very helpful, efficient and respectful of our belongings throughout. Would highly recommend the yellow van company and will definitely be using them again in the future.
9 de junho de 2026
Avaliação não solicitada
Resposta da The Yellow Van Company
Hi Marcus, thank you for the great review. Harry and Beau will be glad to hear they made your moving day super easy — being efficient while staying respectful and careful with your belongings is exactly the standard we set ourselves. We're delighted they got your house move from Brockley (SE4) over to Islington (N1) sorted with no fuss. Thank you for the kind recommendation, and we're here whenever you need a reliable London removals team again in the future.
Warm regards,
The Yellow Van Company team
I can't stress enough how amazing our…
I can't stress enough how amazing our removal guy was. Thank you so much Harry. You made an insane day so much easier. I highly recommend using this company and an even higher recommendation for Harry. Well done. And thanks again.
12 de junho de 2026
Avaliação não solicitada
Resposta da The Yellow Van Company
Hi Nisrine, thank you for such a heartfelt review. Harry will be genuinely touched to read this — knowing he turned an insane day into a much easier one, and earned a recommendation all of his own, is about the best feedback we could ask for. Looking after people on the tough days is exactly what we're here for. We're delighted he got your house move sorted locally within Crystal Palace (SE19). Thank you for the kind recommendation, and we're here whenever you need a reliable London removals team again.
Warm regards,
The Yellow Van Company team
Great company
Great company, helped me with a tricky two day move and got me sorted without fuss. Where up front and honest about time and costs; huge shout out to Harry and Jason who got the job done
11 de junho de 2026
Avaliação não solicitada
Resposta da The Yellow Van Company
Hi Mahdi, thank you for the great review. Harry and Jason will be glad to hear they got the job done — a tricky two-day move is no small thing, so it's lovely to know they sorted you out without fuss. Being upfront and honest about time and costs matters a great deal to us, so it's good to hear that came through too. We're delighted they got your house move from Edmonton (N18) over to Tottenham (N17) sorted so smoothly. Thank you for choosing us, and we're here whenever you need a reliable London removals team again.
Warm regards,
The Yellow Van Company team
Punctual and very helpful
Punctual and very helpful
Neil and Jason - top guys , will deal again
12 de junho de 2026
Avaliação não solicitada
Resposta da The Yellow Van Company
Hi Sasha, thank you for the great review. Neil and Jason will be glad to hear they were top guys on the day — turning up on time and being genuinely helpful is exactly the standard we set ourselves. We're delighted they made your house move across South London such a smooth one. Thank you for saying you'll deal with us again — that means a lot, and we're here whenever you need a reliable South London removals team.
Warm regards,
The Yellow Van Company team
Harry- he was very accommodating with…
Harry- he was very accommodating with the moving. Everything was Perfect!
10 de junho de 2026
Avaliação não solicitada
Resposta da The Yellow Van Company
Hi Nicole, thank you for the lovely review. Harry will be glad to hear he was so accommodating and that everything was perfect — that smooth, take-care-of-it-all approach is exactly what we aim for on every move. We're delighted he got your flat move from the City (EC4) over to Fulham (SW6) sorted so nicely. Thank you for choosing us, and we're here whenever you need a reliable London removals team again.
Warm regards,
The Yellow Van Company team
I had an outstanding removals…
I had an outstanding removals experience with Brijesh and Jason… apologies for how late this review is..thank you
10 de abril de 2026
Avaliação não solicitada
Resposta da The Yellow Van Company
Hi Matthew, thank you for the outstanding review — and no need to apologise for the timing at all, we're just delighted you took the time! Brijesh and Jason will be glad to hear they gave you such a good removals experience; that's exactly the standard we aim for on every job. We're pleased they got your flat move from Wimbledon (SW19) over to Worcester Park sorted so smoothly. Thank you for choosing us, and we're here whenever you need a reliable local removals team again.
Warm regards,
The Yellow Van Company team
We had a great experience with Neil and…
We had a great experience with Neil and James moving all of our stuff out of storage and into our new home. They were very efficient, a massive help and very polite the whole time. We would highly recommend them to anyone else looking for movers.
8 de junho de 2026
Avaliação não solicitada
Resposta da The Yellow Van Company
Hi Jack, thank you for the great review. Neil and James will be glad to hear this — getting everything out of storage and into your new home efficiently, while staying polite and helpful throughout, is exactly what we aim for. A storage-to-home move has its own knack to it, so it's lovely to know they made it such a smooth one from Beckenham (BR3) over to West Wickham (BR4). Thank you for the kind recommendation, and we're here whenever you need a reliable local removals and storage team again.
Warm regards,
The Yellow Van Company team
Efficient and professional
All good - Harry and Umar were very polite, professional and efficient!
7 de junho de 2026
Avaliação não solicitada
Resposta da The Yellow Van Company
Hi Gigi, thank you for the great review. Harry and Umar will be glad to hear they were polite, professional and efficient — that's exactly the standard we set ourselves on every move. Thank you for choosing us, and we're here whenever you need a reliable London removals team again.
Warm regards,
The Yellow Van Company team
Prompt efficient and very friendly
Prompt efficient and very friendly. Appreciate Harry's effort! Highly recommend!
3 de junho de 2026
Avaliação não solicitada
Resposta da The Yellow Van Company
Hi Alan, thank you for the great review. Harry will be glad to hear his effort was appreciated — prompt, efficient and friendly is exactly what we aim for on every move. We're delighted he got your home move across London sorted so smoothly. Thank you for the kind recommendation, and we're here whenever you need a reliable London removals team again.
Warm regards,
The Yellow Van Company team
neil was great
2 de junho de 2026
Avaliação não solicitada
Resposta da The Yellow Van Company
Hi Luke, thank you for the great review. Neil will be glad to hear he looked after you so well — reliable, no-fuss service is exactly what we aim for on every move. We're delighted he got your house move from South Croydon (CR2) over to Wimbledon (SW19) sorted so smoothly. Thank you for choosing us, and we're here whenever you need a reliable local removals team again.
Warm regards,
The Yellow Van Company team
AVOID
I booked them to move from London to Essex. DO NOT CHOOSE THEM IF YOU ARE DOING A LONG DISTANCE MOVE. I chose Yellow Van Company due to easy booking options, supposed premium service and hassle free moving promise, however, my experience was very far from hassle free.
We had booked 2 movers, who were new to the company, however this was not the issue and they were trying to help us to deal with the situation as best as they could, we did have major problems with the head office though.
Once everything was packed in the van, movers were contacting head office to get the best route and this is where we run into major issues. Company policy is to not use any roads that require a fee. This was not communicated to us at a time of booking, which ended up being crucial in our circumstances. This meant that instead of using Silvertown tunnel, head office instructed the movers to use Woolwich Ferry, which, of course caused very serious delays. At the time of booking, their website estimates travel time and their total journey estimate was 50 min of driving. Instead, we spent over 1h just queuing for ferry and total journey time took 2,5h (because of waiting for ferry, we were also stuck in rush hour, which would have otherwise been avoided by taking Silvertown tunnel route). This was a significant issue as we had only booked for 4h (which would have been plenty if we had taken correct route) and this meant that we had to pay extra £120 for overtime, which wasn't our fault. They wouldn't release our belongings until this was paid. If we had known, we would have just paid Silvertown tunnel fee ourselves. Because there was such a delay with the driving, movers then had to rush dumping our belongings at the house to avoid further charges. Instead of paying a small tunnel fee, we were left with £120 bill.
All in all, this was for from premium experience that I had expected. I ended up paying over 600£ for rushed, unpleasant experience that left me in tears. I would suggest looking elsewhere for your next move.
I also want to add that movers were in constant communication with the head office during this and we overheard a lot of harassment from the head office aimed at the movers. Just want to add that that we don't blame the movers, we blame the head office. For our next move, we will choose independent drivers who have provided much more premium services in the past.
16 de março de 2026
Avaliação não solicitada
Resposta da The Yellow Van Company
Hi, thank you for taking the time to share this, and I'm genuinely sorry your London to Essex move fell short of what you expected — that's not the experience we want anyone to have.
You've raised a fair point about our routing, and I want to own it: the fact that our standard route planning avoids toll roads should have been made clear to you at the time of booking, and it wasn't. I completely understand that, in your circumstances, you'd have happily paid the tunnel fee to save the time, and not having that choice explained up front is on us. I'm sorry for the delay and the knock-on overtime cost that followed.
I'd also like to reassure you on one point: how we speak to and support our team matters a great deal to us, and I'll be looking into what you overheard, because that's not the standard we hold ourselves to internally either.
We're a family-run business and we take feedback like this seriously — it's how we improve. The difficulty is that we've no record of a call from you and can't identify your booking from the name here, so I'd really appreciate the chance to look into it properly and make things right. Please do get in touch with us directly on 020 7870 1041 or drop us an email, and ask for the office manager.
Again, I'm sorry we let you down on this occasion, and I hope you'll allow us the opportunity to address it.
Kind regards,
The Yellow Van Company team
Harry was amazing!
Punctuality on point 5pm, even made a courtesy call 20 mins prior to say he was nearby (so much appreciated as was stressed) Harry followed through special requests and was a true pro throughout my removal yesterday. Very well planned & worked efficiently for the hours I booked. Great guy, thank you again Harry 👍
18 de março de 2026
Avaliação não solicitada
Resposta da The Yellow Van Company
Hi Fiona, thank you for such a lovely, detailed review. Harry will be glad to hear this — being on time, giving you that courtesy call ahead, and following through on your special requests is exactly the thoughtful, well-planned service we aim for, and it's especially good to know it helped when you were feeling stressed. We're delighted he made your flat removal from Streatham (SW16) over to Brixton (SW2) such a smooth one. Thank you for choosing us, and we're here whenever you need a reliable London removals team again.
Warm regards,
The Yellow Van Company team
Excellent service and lovely guys!
Excellent service and lovely guys!! X
5 de março de 2026
Avaliação não solicitada
Resposta da The Yellow Van Company
Hello, and thank you for the great review. "Excellent service and lovely guys" is just what we like to hear — friendly, reliable service is exactly what we aim for on every move. We're delighted the team got your home move across London sorted so smoothly. Thank you for choosing us, and we're here whenever you need a reliable London removals team again.
Warm regards,
The Yellow Van Company team
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