I was struggling so asked them to telephone me to help sort my issues out. Jess came to my rescue and in no time all requirements were securely met and thirdfort have provided all documentation t... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Contacted thirdfort and spoke to Jess (although I miss heard her name and called her Beth) and she never corrected me... :) Jess was polite, professional, informative and incredible helpful. I can't... Ver mais
A empresa respondeu
I had great trouble trying to produce the video for Thirdfort. Every time I tried to continued once my head was in the oval area, it said it couldn't continue. I tried many times and had no luck.... Ver mais
A empresa respondeu
Easy to follow the step by step instructions. Intuitive and straightforward to follow. Verification code took 3 attempts to send, it appears you need to select go back before you can receive a... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Thirdfort's client due diligence platform combines automated ID verification, anti-money laundering and Source of Funds checks to protect regulated professionals, and their clients, from fraud and money laundering. Thirdfort combines industry-leading data sources and suppliers with user-friendly technology, making client due diligence simple and secure.
Informações de contato
Belle House Platform 1, SW1V 1JT, London, Reino Unido
- 01617680083
- contact@thirdfort.com
- thirdfort.com
4,5
Excelente
7 mil avaliações
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Robert was very polite and efficient
Robert was very polite, and extremely efficient. He understood exactly how to deal with my request and therefore it was completed within a couple of minutes.
25 de março de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for taking the time to leave your feedback on our agent Rob, we really appreciate it.
Best,
Thirdfort
Excellent service
The lady I spoke to was so helpful so friendly and really patient. Made the whole process very easy to do. Absolute pleasure to deal with Thirdfort. Thank you
25 de março de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your feedback on our support agent - we really appreciate it.
Best Wishes,
Thirdfort
Really helpful and easily resolved.
25 de março de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for taking the time to leave your feedback, we really appreciate it!
Best,
Thirdfort
Quick and efficient
A very quick, efficient and user friendly service. Would highly recommend.
25 de março de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
How telephone support should be done
Drew was my call handler and was excellent. Efficient, asked helpful follow up questions and resolved my issue quickly. A stand out experience for telephone support showing how it should be done.
25 de março de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for taking the time to leave your feedback on our agent Drew - we really appreciate your comments. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
Excellent
Excellent. Very helpful. Was patient with me Thank you.
24 de março de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your 5* review, we really appreciate it!
Best,
Thirdfort
Understanding of the problem and…
Understanding of the problem and resolved very quickly and professionally .
24 de março de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for taking the time to leave your feedback for our support agent, we really appreciate it.
Kind Regards,
Thirdfort
Fantastic experience
Tabeen was very helpful in resolving my issue in a quick and professional manner. There was no long holding on the phone and Tabeen dealt with me in a friendly manner. Thank you very much!
24 de março de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for taking the time to leave your feedback on our agent Tabeen - we are glad to read how helpful they were in getting everything sorted for you.
Best,
Thirdfort
Really helpful and great service
24 de março de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your brilliant feedback, we really appreciate it!
Best,
Thirdfort
Resposta de Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Resposta de Thirdfort
Hi,
Thanks for your fantastic feedback and 5* review!
Kind Regards,
Thirdfort
Prompt answer to my call
Prompt answer to my call. Zoey was very polite helpful, offered to call back to make sure all was ok. Reassuring that Thirdfort is a secure platform.
24 de março de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thanks for sharing your feedback. It's great that you felt reassured about Thirdfort’s security and appreciated Zoey’s support. We will pass this back to Zoey and the wider team.
Kind Regards,
Thirdfort
The customer support I spoke with
The customer support I spoke with, was very helpful,
24 de março de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your kind feedback. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
Very friendly and helpful service
Very friendly and helpful service. Thank you
24 de março de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for taking the time to leave your feedback for our agent, we really appreciate it. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
Very good and quite easy to use.
Very good and quite easy to use.
24 de março de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Quick help
My call was answered quickly and dealt with well. So important when you are under pressure.
24 de março de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Very helpful experience
I needed information regarding required documentation and I spoke to Tabeen .
Although I was at work, she was extremely patient and allowed me time to find somewhere quiet to talk.
Tabeen is extremely knowledgeable and talked me through what I needed to do.
Very helpful, a great asset.
23 de março de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for taking the time to leave your feedback on our agent Tabeen. We are so glad to hear how helpful she was. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
Found the app easy to navigate and use
Found the app easy to navigate and use, that's if I have completed the tasks right for my Solicitor.
I'm not very savvy with tech so we will see how it goes.
23 de março de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for taking the time to leave your feedback - we're glad to read you found the app easy to use.
Best,
Thirdfort
Very easy to use
Very easy to use, the app takes you through document verification step by step.
23 de março de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your feedback - we're so glad you found the app easy to use.
Many Thanks,
Thirdfort
The hugely helpful Emmanuel
I have telephoned 3times in past few days with combined waiting time of around 60 minutes!
I have now been rescued by one of your operators , Emmanuel, who has been fantastic
So my excellent rating is down only to him, not any other part of Thirdport services
23 de março de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your feedback - i'm very sorry to hear about your wait time. We are working hard to boost our efficiencies so we will take this away. I'm delighted to read our agent Emmanuel was able to help you get everything sorted. If you have any other feedback you would like to share, please get in touch via feedback@thirdfort.com.
Kind Regards,
Thirdfort
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