Thirdfort Avaliações 6.530

Straightforward process to confirm my id.
I simply took a photo of my passport, then followed the instructions to take a video of myself.

Really easy to do step-by-step instructions can't go on fantastic

First time I have used this system, I had no issues all straight forward easy to understand and to complete information needed

Absolute waste of time . Disgusting violation of privacy demanding video and voice recording for ID. I looked at who they share data with and of course they have plenty of get out clauses to share your data when they want. This is just data theft and if you give them video and voice and they share your data - which they will - you will find whoever gets their hands on your data will be making deep fakes of you. Also i had tech problems with the app too,. I didnt complete their checks as its not trustworthy - if I'd just stuck with the old fashioned way of producing paper docs I would have saved alot of time

To complicated with scanning and adding documents! takes to long !

Joseph has been very helpful . A very kind and polite gentleman

Emmanuel was very polite and patient with us as PC dinosaurs. And very calm.

It's hard work doing the camera, it didn't recognize my address which is redicous my cottage has been here maybe 50 years or more , then the face camera, anyone would think I was getting home office approval to be our foreign secretary, in one word CRAP
Christopher Sealey
PS .
you now want me to call you to discuss my review, you should be calling me. You also ask me to go on a live chat with a AI robot or email you , you get paid for doing your job , perhaps, you should be paying me to answer your systems problems, I think you have a cheek , Asking me to call you again at my expense, what planet are you on .I would be interested if I could get thou to speak someone without press 1 then 2 then 3 then back to 1 to hear the options again....
Christopher Sealey...

it was so easy to use and took about 5 minutes to do .

I completed the form on line, l am a little confused, what can you not do a screenshot of a document but you can send a photo? Also, asked for a payslip when lm retired. I spoke to a lady and she told me what to do.

Very easy and straight forward to use.

Don't get me started. It's stressful enough having to fill in all the paperwork to buy a house without having to try and use this app, which doesn't play ball with the tasks that you've being asked to do. Gave up and will try again later/tomorrow when I'm not so peed off with it.

Absolutely lovely advisor , who was patient in explaining what I needed to do .

I was struggling so asked them to telephone me to help sort my issues out.

Jess came to my rescue and in no time all requirements were securely met and thirdfort have provided all documentation to their clients.

Jess was first class in helping me, very, knowledgeable, kind and considerate.

I imagine the photo and scanning experience for the passport might be difficult for older people to follow. I just managed it by chance. The scanning of the chip was new to me.

Jess was very helpful on the phone. Patient and understanding and gave clear instructions.

Very straight forward process and easy to follow. 4 elements and stages for uploading different ID.

Very quick and easy

Tahira is being very kind and helpful to us ,she was a great help and she sorted our problem