Absolute pleasure to deal with. I ordered a mestic mcc50 fridge off these guys and I contacted them to make sure everything went through payment wise, the very nice man on the phone (can’t remember th... Ver mais
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What a good company, willing to give free advice and also carry the parts and 48hr delivery. I am a long way from them but will be using them in the future 100%
A empresa respondeu
My wife and I recently purchased (private sale) a 30 year old Campervan, and we've been struggling to get advice and find parts. I was browsing Tik Tok and came across an excellent video po... Ver mais
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Easy and simple to navigate the web sales site. Clear communication and great value. Also very speedy delivery to Northern Ireland. ( Which is in the United Kingdom) Other companies who sell t... Ver mais
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Detalhes da empresa
Escrito pela empresa
Thomas Touring - Your Trusted Source for Motorhome, Caravan, and Camping Products At Thomas Touring, we pride ourselves on offering a comprehensive range of high-quality motorhome, caravan, and camping products to enhance your outdoor adventures. What truly sets us apart is the personal touch we bring to every customer interaction. As a family-run business established since the 1970s, we have decades of experience and a deep understanding of what our customers need. Our commitment to exceptional customer service means that you'll always receive friendly, knowledgeable advice tailored to your specific requirements. Whether you're a seasoned camper or new to the world of caravanning, our dedicated team is here to help you every step of the way. Experience the difference with Thomas Touring – where tradition, quality, and personal service come together to make your outdoor experiences unforgettable. Happy Adventures, We hope to see you soon! From Mark, Sarah and all the team at Thomas Touring
Informações de contato
Reino Unido
- thomastouring.co.uk
4,9
Excelente
82 avaliações
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Excellent prompt service
Excellent prompt service, very quick to respond to my query. Delivery was excellent, could track my order. Will definitely use again and recommend to my caravan friends.
15 de julho de 2025
Avaliação não solicitada
Resposta da Thomas Touring
Thank Meirion, glade we could help and be of service to you 😊
Human touch works
Wasn’t 100% sure if part was correct fit
, I phoned and was told Mark would phone me back and he did
When I spoke to him he reassured me part was correct and it was
Thanks
4 de julho de 2025
Resposta da Thomas Touring
Thank you for a great review Sean! 😊
Great prompt service and at a very…
Great prompt service and at a very competitive price. Would definitely recommend and would definitely use Thomas Touring again without hesitation.
3 de julho de 2025
Resposta da Thomas Touring
Thank you Steve, look forward to hearing from you soon 😊
Excellent customer service
Excellent customer service, speedy response and delivery. Cant recommend enough. Thank you
25 de junho de 2025
A pleasant experience buying from…
A pleasant experience buying from Thomas Touring.
Excellent prices & top customer service.
Fast delivery in secure packaging.
11 de junho de 2025
Resposta da Thomas Touring
Thank you so much for your kind words! We’re thrilled to hear you were happy with our service and the quick delivery. It means a lot to us that you took the time to share your experience. If there’s anything else we can help you with in the future, don’t hesitate to get in touch.
Resposta da Thomas Touring
Thank you for a great review, glad we could be of service to you JM 😀
Resposta da Thomas Touring
Thank you Phil for a 5 star review, happy to be of service to you.
Prompt despatch and delivery.
27 de maio de 2025
Resposta da Thomas Touring
Thank you for your kind feedback! We're glad to hear you were pleased with our prompt despatch and delivery. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support!
Excellent Customer Service
My wife and I recently purchased (private sale) a 30 year old Campervan, and we've been struggling to get advice and find parts.
I was browsing Tik Tok and came across an excellent video post from Thomas Touring about old Campervan's (one of a series of video's they have posted).
This prompted me to contact them for advice. The response was amazing, and I would like to publicly thank David and Mark.
I subsequently required a part which they sourced for me, and which I received by post within 48 hours.
I can honestly say that I have never experienced that level of help from any dealership before.
A first-class experience!
13 de maio de 2025
Avaliação não solicitada
Resposta da Thomas Touring
Hi Robert,
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled that you found us through TikTok and that our videos inspired you to reach out. It was an absolute pleasure for David and Mark to assist you and your wife with your Campervan journey.
We know how tricky it can be to find the right advice and parts for older models, so we’re especially glad we could help so quickly. Your feedback truly means a lot to us—it’s what keeps us passionate about what we do.
Wishing you many happy adventures in your Campervan, and don’t hesitate to get in touch if you ever need anything else!
Warm regards,
Mark & Sarah Thomas
The order was processed speedily
The order was processed speedily, and goods arrived when expected.
My only critique is that it took me a while to workout how to get the lens off the base.
The other critique is a manufacturer related one, I. That I had to enlarge the backing plate hole to allow spde end wires in. Plus the was no backing plate to prevent moisture ingress.
13 de maio de 2025
Resposta da Thomas Touring
Hi David,
Thank you so much for your feedback! We're really pleased to hear your order was processed quickly and arrived on time — that's exactly the level of service we aim for.
We appreciate your honest observations about the product. We understand that removing the lens and adapting the backing plate could have been more intuitive, and we’ll be sure to pass this valuable input along to the manufacturer. Product design improvements often stem from customer insights like yours.
If you ever need assistance with installation or have any further questions, please don’t hesitate to reach out to our support team — we’re always happy to help.
Thanks again for your review!
Best regards,
Mark & Sarah Thomas
Thomas Touring
Fantastic products at great prices and…
Fantastic products at great prices and delivery was fast
6 de maio de 2025
Friendly, efficient service, above and beyond!
I can’t recommend these guys enough. Super friendly and efficient. Simon went above and beyond to fix a problematic issue with the back door of my campervan. So very grateful for his hard work. A legend! Thank you!
12 de maio de 2025
Avaliação não solicitada
Resposta da Thomas Touring
Thank you Tina, Happy we could be of service.
Great service
Easy and simple to navigate the web sales site.
Clear communication and great value.
Also very speedy delivery to Northern Ireland. ( Which is in the United Kingdom)
Other companies who sell the same items online from the mainland don't seem to realise this!!!
A pleasure to deal with this company.
26 de março de 2025
Resposta da Thomas Touring
Hi Robert,
Thank you so much for the fantastic review! We're thrilled to hear that you found our website easy to navigate and our service clear and efficient. We always aim to provide fast delivery and great value, no matter where in the UK you're ordering from – including beautiful Northern Ireland!
It’s wonderful to know we stood out compared to other sellers, and we truly appreciate your kind words. It was a pleasure serving you, and we look forward to welcoming you back again soon!
Best regards,
Mark Thomas / Thomas Touring Team!
Would definitely use again
The order was delivered really quickly and well packed. Although there was a slight issue with a missing item, this was handled well and again, delivered promptly with all staff I spoke to courteous and helpful.
23 de março de 2025
Resposta da Thomas Touring
Thank you for a great review Tania.
Top notch customer service
Ordered some motor home parts which were delivered quickly, however, one item was wrong and turned out to be an error on their webpage. After a quick phonecall to them and a chat to a very helpful chap,I returned the wrong part and ordered the correct one. They issued a full refund as soon as they received the returned part no messing around. Would happily buy from them again.
6 de março de 2025
Fantastic service from this Cornish…
Fantastic service from this Cornish company. I will definitely be buying from here again. Fast efficient postage tracked. Highly recommend
19 de fevereiro de 2025
Resposta da Thomas Touring
Hi David, Thank you for your review, glad we could be of service to you.
Very easy to order from.
Very easy to order from.
Good communication regarding order.
Good packaging.
Everything you want when ordering on-line.
Would recommend this company.
16 de fevereiro de 2025
Resposta da Thomas Touring
Thank you for a 5* review Sue
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