Delci Barlow is my contact at Thornley Groves and I cannot praise her enough for her professionalism in dealing with our rental house. It has had numerous repairs/upgrades over the past year and she... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Thornley groves has been managing my properties in Manchester for more than 20 years now. Michael Richardson is my manager for last many years. I had great service experience with him. He always... Ver mais
A empresa respondeu
Lucky to have Herbert. Every time, I can sense how subtle he is dealing with these issues and enquiries. Efficient and , Professional. Do apologize English is not my first language, wish my English is... Ver mais
I’ve actually been with Thornley Groves for around 5 years across multiple properties. Currently Katie is our property manager and she’s been great over the past 2 years. We’re never waiting too long... Ver mais
Detalhes da empresa
Escrito pela empresa
When you choose to work with us, whether that be as a client, customer or as an employee, you become part of a growing family of enthusiastic and committed realty professionals. We go into the next 30 years as we did the last, with a focus on giving our customers excellent service, reliable advice and a genuine passion for the Manchester property market.
Thornley Groves Estate Agents
Escrito pela empresa
- FREE INSTANT ONLINE VALUATION
- Your home may be worth more than you think... are you curious? Visit www.thornleygroves.co.uk/property-valuation/ to get a free instant valuation!
Informações de contato
Altrincham, Hale, Sale, Didsbury, Swinton and Manchester, Reino Unido
- 0161 905 0205
- ho@thornleygroves.co.uk
- thornleygroves.co.uk
4,7
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It was just so easy to get everything…
It was just so easy to get everything done , especially being my first time letting my own place , ebony Rooney was a massive help , like I mentioned it’s my first time letting and whenever I had any questions or issues she get on it straight away to big thanks to her.
1 de junho de 2026
Avaliação não solicitada
Resposta da Thornley Groves Estate Agents
Dear Oscar,
Thank you for taking the time to leave a five star review, mentioning the excellent service you have received from Ebony at TG Chester. Ebony will be delighted that you took the time to acknowledge her fantastic service!
Kind regards,
Customer Care Team
Very quick to respond and incredibly…
Very quick to respond and incredibly friendly. Really happy with the process, thank you so much!
1 de julho de 2026
Avaliação não solicitada
Resposta da Thornley Groves Estate Agents
Dear Daniel,
Thank you for taking the time to leave a 5 star review on Trustpilot!
Kind Regards,
Customer Care Team
Amie has been very prompt in responding…
Amie has been very prompt in responding to our concerns. She remains calm even in challenging situations. Although I was initially upset, she maintained her composure and spoke to me with great politeness. She consistently reassured me about my deposit refund, even when the landlord wanted to make deductions for some minor issues after we moved out of the property. I highly recommend Amie as your trusted housing agent.
1 de julho de 2026
Avaliação não solicitada
Resposta da Thornley Groves Estate Agents
Dear Amoah,
I’m very pleased to see that you have been impressed by the overall service you have received from Amie at Thornley Groves, thank you for taking the time to leave a review. Reviews such as yours will help others in choosing their agent, so it really is appreciated!
Kind regards,
Customer Care Team
Be updated of problems and even most important handling it properly and to be informed recently
Amie Annand thanks 🙏🏽
10 de maio de 2026
Avaliação não solicitada
Resposta da Thornley Groves Estate Agents
Dear Anmar,
I wanted to say thank you for this review, and mentioning Amie's excellent service. Reviews such as yours will help others in choosing their agent, so it really is appreciated!
Kind regards,
Customer Care Team
Thornley Groves were exceptional…
Thornley Groves were exceptional throughout my buying process. I am really happy with the support I received, with particular thanks to Julie and Kent.
Couldn’t ask for better service at every stage!
5 de junho de 2026
Avaliação não solicitada
Lucy Clegg is my property manager who…
Lucy Clegg is my property manager who is always helpful and nothing is ever too much to ask. Thank you Lucy
30 de junho de 2026
Avaliação não solicitada
Herbert Chong has been an excellent…
Herbert Chong has been an excellent property manager for me, and has dealt with any issues in a professional manner.
30 de junho de 2026
Avaliação não solicitada
Katie was very helpful when organising…
Katie was very helpful when organising the inspection and communicating with the Maintanence team.
26 de junho de 2026
Avaliação não solicitada
Great experience
Katie from the Chester branch was as professional, knowledgeable and friendly as we could have hoped for. Any issues we had, she got sorted with efficiency and attention to detail. Thanks, Katie!
22 de junho de 2026
Avaliação não solicitada
Professional and Responsive
Daniel has been managing my property for a few years. He delivers a consistently high standard of service as a property manager for Thornley. He responds quickly, provides clear updates and handles matters efficiently from start to finish. He has been a dependable point of contact.
26 de junho de 2026
Avaliação não solicitada
Resposta da Thornley Groves Estate Agents
Hello,
We wanted to thank you for your review, mentioning the excellent service you have received from Daniel at Thornley Groves recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Amie Annand
Amie Annand was very patient and professional whilst I kept querying about work to be done.
Informed me when work was completed.
Thank you Amie.
29 de junho de 2026
Avaliação não solicitada
Resposta da Thornley Groves Estate Agents
Dear Simon,
We are very pleased to see that you have been impressed by the overall service you have received from Amie at Thornley Groves, thank you for taking the time to leave a review. Reviews such as yours will help others in choosing their agent, so it really is appreciated!
Kind regards,
Customer Care Team
Great team
Lois, Claire and Rebekah are a great team and really helped pushed the house sale over the line when a problem arose. Their communication was great and kept us informed of each step of the sale.
10 de junho de 2026
Avaliação não solicitada
Resposta da Thornley Groves Estate Agents
Dear Jenny,
Thank you for your review of Thornley Groves Prestwich.
Lois, Claire and Rebekah will be delighted that you took the time to acknowledge their kind and helpful service!
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
Kind regards,
Customer Care Team
Recently engaged in a property…
Recently engaged in a property refurbishment project via the TG Altrincham office, which went very smoothly, thanks to the efforts of Amina Mirza, who was very efficient, communicated well and was very organised. Would recommend to others
4 de junho de 2026
Avaliação não solicitada
Resposta da Thornley Groves Estate Agents
Dear Karim,
Thank you for your review of Thornley Groves Altrincham.
Amina will be delighted that you took the time to acknowledge her efficient and helpful service.
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
Kind regards,
Customer Care Team
Brilliant property manager
Thornley Groves has managed my property for a more than a decade and have always done a reasonable job, though there has been a turnover of property managers over that time. Michelle Cleary has been the property manager for the past 12 months or so and has been brilliant - very responsive and provides practical advice and guidance which has been hugely helpful.
29 de junho de 2026
Avaliação não solicitada
Resposta da Thornley Groves Estate Agents
Dear Neil,
Thank you for your review of Thornley Groves in Manchester.
Michelle will be delighted that you took the time to acknowledge her kind and helpful service.
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
Kind regards,
Customer Care Team
A thankful note for Herbert
I would like to thank Mr. Herbert Chong for his sincere services in the past years. He has been detailed oriented, frank and skillful , taking care of almost all matters of my property in the remote country, UK. I did rely on his advices especially in tedious situations, such as water leakage, repair of appliances, wall painting, etc. As an overseas landlord, I could not imagine if I were to handle those renewal and maintenance decisions directly.
Here I send my best wishes to Herbert and his team.
29 de junho de 2026
Avaliação não solicitada
Resposta da Thornley Groves Estate Agents
Dear Elaine,
We wanted to thank you for your review, mentioning the excellent service you have received from Herbert, in the TG Manchester Office recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated!
Kind regards,
Customer Care Team
Kelly was absolutely fantastic at a…
Kelly was absolutely fantastic at a viewing today. She was so knowledgeable about the property and the location. She put us at ease straight away with her friendly and welcoming nature. Would highly recommend.
27 de junho de 2026
Avaliação não solicitada
Resposta da Thornley Groves Estate Agents
Dear Eve,
Thank you for taking the time to leave a five star review, mentioning the excellent service you have received from Kelly at Thornley Groves Monton. Kelly will be delighted that you took the time to acknowledge her excellent service!
Kind regards,
Customer Care Team
Great service
Thomas at the Chester branch has been very helpful and liased with our landlord when we had an issue with a leak. A contractor was sent out quickly and the issue was fixed stress free. Thomas was very friendly and did not make us feel like we were causing a fuss. Thankyou!
25 de junho de 2026
Avaliação não solicitada
Resposta da Thornley Groves Estate Agents
Dear Caitlyn,
We wanted to thank you for your review, mentioning the excellent service you have received from Tomas, in the Chester Team recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
I really appreciate how Keagan actively…
I really appreciate how Keagan actively responds to all my queries regarding maintenance or just about anything!!
I truly love that ☺️
26 de junho de 2026
Avaliação não solicitada
Resposta da Thornley Groves Estate Agents
Dear Amanda,
Thank you for taking the time to leave a five star review, mentioning the excellent service you have received from Keagan. Keagan will be delighted that you took the time to acknowledge his great service!
Kind regards,
Customer Care Team
Emma has been great to deal with at…
Emma has been great to deal with at thornley groves. Any queries I have had she has helped me with ease. Very happy with the service provided:)
26 de junho de 2026
Avaliação não solicitada
Resposta da Thornley Groves Estate Agents
Dear Emma,
Thank you for your review of Thornley Groves, noting Emma's excellent service.
Emma will be delighted that you took the time to acknowledge her kind and helpful service!
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
Kind regards,
Customer Care Team
Michael Richardson is our Property…
Michael Richardson is our Property Manager and he has been great!! He has ensured that all of the maintenance issues are sorted and always keeps us informed. Defo recommend ! :)
25 de junho de 2026
Avaliação não solicitada
Resposta da Thornley Groves Estate Agents
Dear Ruby,
I’m very pleased to see that you have been impressed by the overall service you have received from Michael at Thornley Groves, thank you for taking the time to leave a review. Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.