Thrive Market Avaliações 

We love thrive market they offer all our favorite healthy, organic foods and their customer service is unmatched. Any time I’ve had an issue it’s been solved within 5 minutes. If an item arrives damaged or stale, they always refund me and go above and beyond and add thrice cash to my account. Truly amazing and I never have to worry.

Thrive Market has great customer service and makes it easy to handle issues. They package the products with care and wrap everything and have a wide selection of products and good prices.

Never ever never do business with Thrive market ,They are the biggest joke. Yes, I did use chat to cnxl my membership because of cost, and wasn't sure if it's worth , I was offered a annual membership for 39.00 for 1 yr....after some thought I agreed to the deal maybe 1mins, but suddenly the deal is off the table , and some fool named sammeer says the deal is gone ,and the acct was cnxld. Really this how these fools do business glad I never truly had any business transactions with them ....and never will hope they go out business. with especially with this business platform.

While customer service seems pretty good, I don't like how difficult it is to find what I need on the website, that they do not carry most of what I need, most of what I did find was out of stock, that they automatically generate orders (which are not things I would ever buy), that I have to pay the $60 for the year before I can even see anything and that my first order arrived totally improperly packaged with a huge spill of cleaning material all over my food and other items, which was a mess to clean up and wasted food and other things that were then contaminated with chemicals. If it had been packaged correctly in the first place, this would not have happened. I am not going to continue the subscription after my order is completed, as this has been incredibly disappointing and much more work and time wasted than just ordering Instacart or heading to the store myself. Hopefully I will be able to get the subscription fee back when I cancel in under one month of joining. The prices are also no better than my regular grocery store. In fact, several items cost more than my local grocery store. When you add the additional Thrive fees onto that, the prices are much higher than most in-person stores.

Quality products and good customer service. I also enjoy that the majority of their packaging is eco-friendly.

I’ve been a customer for over 5 years, placed a number of orders and have liked almost everything I ordered. Decided to cancel recently because I just could no longer justify the cost, I wasn't ordering often enough. I was offered a cheaper rate instead of canceling, which I accepted, but the adjustment was never made on my account. Their AI chat bot is very impersonal and unhelpful. If I’m paying that much per year, I would feel better if that money was going to actual human customer service reps.

⚠️ WARNING: THRIVE MARKET — READ BEFORE YOU SIGN UP ⚠️
Last month I signed up based on YouTube recommendations. First red flag: the advertised 30% off my first order turned into $20 off a $170 cart. I let it go. Then today I got an email confirming an order I never placed. Thrive had silently enrolled me in a subscription and auto-ordered on my behalf — without any clear disclosure at signup.
I contacted them within 5 minutes of the order hitting my inbox. The chatbot couldn't stop it. The phone bot couldn't stop it. I finally reached a human who cancelled and refunded the order.
Then came the real problem: Thrive charges $59.95 for membership and gives you 30 days to cancel. They placed the surprise subscription order on Day 31 — the first day I was outside the cancellation window. When I put those two facts together and asked for a membership refund, they refused.
This is not an accident. This is a designed sequence:
1. Enroll customers with discount promises that don't fully deliver
2. Auto-subscribe without clear disclosure
3. Trigger the first auto-order on Day 31 — one day past the refund window
4. Refuse to issue a membership refund
They waited for the window to close. Then they acted. BEWARE!

They have a wide selection of healthy product options and when I had concerns regarding my order, they were quick to respond and very professional.

I’ve always had a positive experience with Thrive Market. Customer service is wonderful. They reply to your messages promptly and always friendly.

Competitive Pricing, Quality Goods, Good Service

I found Thrive market looking for a hard to find product; without my consent they signed me up for recurring orders AND a membership, which I was charged for. It took me a lot of time to get all this reversed. I imagine they offer good customer service and good products but their lack of transparency of marketing practices which border on fraud should be a warning to anyone not wanting to join their membership or have product shipped they do not want.

I used to promote for the company. It was very difficult to get paid and then the people who signed up because of me had trouble canceling and nothing but complaints. Look at Better Business Bureau. I do not recommend

Was undecided if this was worth it or not. Joined out of curiosity. Before I realized it. There was an order created. Which I canceled immediately. But was charged a membership fee of $59.95.
Which i also canceled the membership & was advised no Refund for membership.
Don't Recommend. Can find same similar products wo getting charged recurring fees

I Googled Labneh and Thrive came out on top. After answering all their questions about what products I might be interested in, I was quickly funneled into "Joining". I selected the cheapest option to try the company. Still thinking that I was going to be able to buy Labneh. After I joined my cart had about $60 of goods in it that I had not specifically selected, but no Labneh. Turns out they don't have Labneh. I immediately went to the "chat" function to cancel my membership and hopefully not be charged the $12.99 I'd signed up for. Alas, the AI chat bot said I could cancel but would would loose my $12.99. I would think that if the product I had searched that brought up there site, WASN'T available --- AND I was canceling within 5-10 minutes of signing up, that I could get a refund. RIDICULOUS!

I had to sign up with Thrive just to be able to view prices, and it was a long and tedious process. Once I got in, I found that the prices were not a savings, but much more expensive than my local grocery market. So then I had to cancel my 59.99 membership and get a refund. But there was no one to contact, only a chat function - which did not work. 20 minutes later, and then I found a phone number for differently abled persons. I called it, waited on hold, and then got a rep who tried to sell me on the price match guarantee. But the process to get the price match is too consuming. Then she tried to offer me dollar credits to stay. So why bother charging a membership fee if it is going to be offered back in credits? Thrive is just not worth the cost or effort, so one is probably better off supporting a local business.

I accidentally signed up for recurring shipments and didn't mean to. Thrive market reimbursed me for the accidental order even though it was already processed and shipped. The customer service I received was phenomenal. I will 100% be shopping with Thrive from now on because of the kindness and accommodation they showed me.

Thrive has an excellent selection of products at good prices, and excellent sales as well. Their customer service is outstanding.

Responsive, professional, caring and...humans not bots!! Great products and pricing and delivery first and foremost

Food is very good. Prices are fair for the quality you receive. Packaging is excellent. Deliveries are mostly on time.