Thurlow Nunn Avaliações 

1.519
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fabulous service from Charlie and the team at Thurlow Nunn Gt Yarmouth. Professional throughout and explained things clearly and simply. Would buy from again next time and would reccomend to friends a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Went in looking for our 1st ev at Kings Lynn. Looked after by Louis. A real gent. No pressure salesman who really knows and understands his vehicle. A genuine person who cares. Took us through e... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Byeing my first car from Thurlow nunn mk,following my eldest daughter who had just bought a car aswell from Josh who was amazing, there was no pressure selling ,so friendly and helpful. Also did have... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Worst customer service I have ever known No response to calls, emails, their own chat service promises contact and nothing Their own customer resolution service just send a holding email and tha... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Concessionária

Escrito pela empresa

With modern showrooms situated across Bedfordshire, Buckinghamshire and the East of England, Thurlow Nunn provides drivers with the widest choice of quality Approved Used vehicles and great offers on the latest generation of new Vauxhall, Peugeot and MG cars. Over the years, we have built a strong reputation for impeccable customer service, and we’re keen to continue upholding the highest standards of expertise.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 88% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(1.519)

206 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I would like to shout out Thurlow Nunn…

I would like to shout out Thurlow Nunn Beccles, Ross Dent was incredible, knowledgeable and no hard sell just purely kind and generous with his time.
He ensured we had full explanation of any vehicles we liked and assured us that if we wanted something specific he would always arrange for us to get it brought over to the Beccles show room. He explained everything with patience and in a way we understood. Thank you what an asset you are Ross.
Regards Lesley R

14 de março de 2026
Avaliação não solicitada
logotipo da Thurlow Nunn

Resposta da Thurlow Nunn

Thank you, Lesley, for such a wonderful review and for your kind words about Ross. We’re delighted to hear he provided knowledgeable, patient support with no hard sell.

We really appreciate your feedback and look forward to welcoming you back to Thurlow Nunn Beccles in the future.

Avaliado com 5 de um total de 5 estrelas

Great local dealership

From start to finish I was treated like a valued customer.

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da Thurlow Nunn

Resposta da Thurlow Nunn

Thank you for your lovely feedback. We’re delighted to hear you felt valued throughout your experience — that’s exactly what we aim for.

We really appreciate your support and hope to see you again in the future.

Avaliado com 1 de um total de 5 estrelas

Dreadful customer service

New car recalled with a faulty tyre pressure message. Thurlow Nunn Luton offered to book it in but said if the first fix didn’t work it might mean several hours at the dealership. I asked for a loan car. They wanted £20 for insurance for a problem that had nothing to do with me. Having happily taken £22k off me they refused and the customer service was awful. Wish I’d never bought the car if I knew how I’d be treated all for £20. I have contacted the dealership and outright refused to pay the £20. As I said terrible customer service. Would prefer you contact them than have another argument with them. Below reply is a platitude not a solution.

11 de março de 2026
Avaliação não solicitada
logotipo da Thurlow Nunn

Resposta da Thurlow Nunn

We’re very sorry to hear about your experience and understand how frustrating this must have been, especially with a new vehicle.

We always aim to support our customers as best we can and would like the opportunity to review this situation further. Please contact the dealership directly so we can look into your concerns and discuss this with you.

Avaliado com 5 de um total de 5 estrelas

Fantastic service and a real sense of a…

Fantastic service and a real sense of a family run company. Twice I’ve used this company over the past few months and on both occasions I have been pleasantly surprised how good the service was. Real understanding and great communication which is rare these days. Wouldn’t hesitate in using again.

21 de fevereiro de 2026
Avaliação não solicitada
logotipo da Thurlow Nunn

Resposta da Thurlow Nunn

Thank you for your wonderful feedback and continued support! We’re delighted to hear you’ve had such positive experiences and appreciate the recognition of our communication and service.

It means a lot to know you wouldn’t hesitate to use us again — we look forward to welcoming you back.

Avaliado com 5 de um total de 5 estrelas

Great experience at Thurlow Nunn Milton…

Great experience at Thurlow Nunn Milton Keynes. Nick was extremely helpful from the moment we spoke on the phone to viewing the car and delivering it! A fantastic experience and i will definitely be back for my next car!

21 de fevereiro de 2026
Avaliação não solicitada
logotipo da Thurlow Nunn

Resposta da Thurlow Nunn

Thank you for your great feedback! We’re delighted to hear Nick was so helpful throughout your experience and that everything went smoothly from start to delivery.

We really appreciate your kind words and look forward to seeing you again for your next car!

Avaliado com 5 de um total de 5 estrelas

Shout out to Danny at Northampton Hyundai

Danny was fantastic from the initial first meeting. Danny listened to what we was after and explained everything that came with the vehicle. We fell in love with the vehicle and decided to talk numbers....

After 3 days the car is now ours and Danny helped us loads with everything we needed to do. Great services and over beyond customer service. Would highly recommend visiting Danny at Hyundai to sort out your next vehicle.

4 de março de 2026
Avaliação não solicitada
logotipo da Thurlow Nunn

Resposta da Thurlow Nunn

Thank you for your fantastic feedback! We’re delighted to hear Danny provided such excellent support from start to finish and helped make the process smooth and enjoyable.

We really appreciate your recommendation and wish you many happy miles in your new vehicle!

Avaliado com 5 de um total de 5 estrelas

Outstanding Purchase.

We were very pleased with all aspects of our dealings with Thurlow Nunn. Following our first visit to the showroom we received a video of the car we hoped to buy. Everything was explained to us in a very calm and professional manner. We were listened to and our questions fully answered. We could not have been treated any better. Outstanding service.

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da Thurlow Nunn

Resposta da Thurlow Nunn

Thank you for your wonderful feedback. We’re delighted to hear you felt listened to and that everything was explained in a calm and professional manner.

It’s great to know you received outstanding service, and we truly appreciate you taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

Would buy from them again

Very professional. No sales pressure - just really helpful. Chloe was a pleasure to engage with during the sale, arranging test drive and follow up.
thank you!

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da Thurlow Nunn

Resposta da Thurlow Nunn

Thank you for your lovely feedback! We’re delighted to hear you had a professional, no-pressure experience and that Chloe was so helpful throughout.

We really appreciate your kind words and hope to see you again in the future.

Avaliado com 5 de um total de 5 estrelas

I'd definitely recommend Thurlow Nunn…

I'd definitely recommend Thurlow Nunn Luton because from day one of me enquiring about the vehicle I purchased I was kept informed by Sayful the salesman, with progress reports on when I would be able to view the car and as I lived 100 miles from the dealership I was greatful for the video Sayful sent me prior to me making the journey to see it, and pleased to say I wasn't disappointed
We absolutely love the car.

7 de fevereiro de 2026
Avaliação não solicitada
logotipo da Thurlow Nunn

Resposta da Thurlow Nunn

Thank you for your fantastic feedback and for recommending us! We’re so pleased to hear Sayful kept you well informed throughout and that the video helped make your journey worthwhile.

It’s great to know you love the car—enjoy it, and we hope to see you again in the future!

Avaliado com 5 de um total de 5 estrelas

Car purchase experience

They listen to the needs of the customer and build up a long term relationship with them.

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da Thurlow Nunn

Resposta da Thurlow Nunn

Thankyou for the fantastic review!

Avaliado com 5 de um total de 5 estrelas

Paul the salesman was a pleasure to…

Paul the salesman was a pleasure to deal with polite pleasant and informative the car was supplied in imaculate condition

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da Thurlow Nunn

Resposta da Thurlow Nunn

Thank you for your kind feedback! We’re delighted to hear Paul provided such a polite and informative experience, and that you were pleased with the condition of your car.

We hope you enjoy your new vehicle and look forward to seeing you again in the future.

Avaliado com 1 de um total de 5 estrelas

This dealer is intentionally awkward…

This dealer is intentionally awkward and staff are very rude and argumentative, they do not want to know, or honour any pre agreements when things go wrong. Stay away

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Thurlow Nunn

Resposta da Thurlow Nunn

We’re sorry to hear about your experience. This isn’t the standard of service we aim to provide, and we take your concerns seriously.

Please contact us directly so we can look into this further and try to resolve the issue.

Avaliado com 5 de um total de 5 estrelas

Thurlow Nunn Milton Keynes…

The staff at Thurlow Nunn Milton Keynes were good because they appeared knowledgeable, helpful and approachable, Made me feel at ease and helped me with any questions or queries I had about the car and the purchase of my corsa.

27 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Lack of after Sale Support

Recently bought a car from the branch in Milton Keynes and was given incorrect information about the service history, which I only found out after purchase as the dealership had 'lost' the service logbook. Only after chasing did I get some information and was advised this would be followed up. Have chased with the used car sales manager, who initally responded and offered a partial resolution, however complete lack of acknowledgement to subsequent follow up requests. I then raised a complaint through the ADR process, who simply forwarded it to the manager in question who continues to ignore my emails. Follow up emails to the service support team go unanswered. Certainly not what I would expect from such a well known dealership.

25 de novembro de 2025
Avaliação não solicitada

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