Tiacare really impressed me with a recent order that we needed urgently due to being badly let down by another company. The communication was excellent and the item arrived the following morning. Th... Ver mais
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Veja o que dizem as avaliações
Tiacare always delivers!! I've been using Tiacare for all my PPE supplies for around 2 years now. They are responsive and usually well stocked for what i need. Their customer support is fantasti... Ver mais
A empresa respondeu
Great product however some nuts and bolts needed for assembly were missing. Spoke to Tiacare who responded in a professional and timely manner. All good now and helping greatly following hip replaceme... Ver mais
A empresa respondeu
From the first phone call to the delivery and set up, everyone at Tiacare has been knowledgeable, kind and extremely helpful. I needed a "hospital" bed as soon as possible to enable my husband's ho... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Tiacare is a supplier of independent Mobility and Disability Aids & Equipment directly to the public. The products supplied are of excellent quality from reputable manufactures at affordable prices. Along with the supply of equipment we can offer a large range of consumables from patient care to disposables and PPE for carers. In addition to the wide range of Mobility & Disability Aids & Equipment Tiacare can offer, we have a range of PPE, Disposable paper products, Towels & Bed Linen. The towels offered come in a wide variety of colours and thicknesses. There is also a range of bed linen suitable for institution’s that require fire resistant linen that is available in a wide range of colours.
Informações de contato
Unit 1, Guardian Point, Guardian Street, WA5 1AU, Warrington, Reino Unido
- 01925386385
- sales@tiacare.co.uk
- tiacare.co.uk
4,7
Excelente
249 avaliações
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Respondeu a 100% das avaliações negativas
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Be careful if you want to return an…
Be careful if you want to return an item, it has cost me £49.10, (this was deducted off my refund) this is apparently a restocking fee! on top of this it cost me £27 to return the item. The box has never been opened so I do feel that this is extremely unfair. Please don't miss the small print, I will never order from here again! Other similar companies do not operate like this.
18 de novembro de 2025
Avaliação não solicitada
Resposta da Tiacare - Making Life Better
Thank you for your review. We’re sorry to hear about your disappointment.
Before your return, we sent an email outlining the returns process, including a clear notice—in bold—about the 25% restocking fee and the reasons it may be applied. We also included a direct link to our full returns policy, which explains that this fee covers the manufacturer’s decontamination and inspection required before equipment can be safely returned to stock.
I’m sorry this information was missed, as we always aim to ensure our customers are fully informed.
Resposta da Tiacare - Making Life Better
Thank you for your great feedback! We’re glad to hear that the ordering process was easy, your item was dispatched quickly, and your receipt arrived without delay. We really appreciate your review and hope to serve you again soon.
We ordered a mobile hoist (SLK) and sling
We ordered a mobile hoist and sling. The sling we ordered was not available in the size we required so they called us and said they'd find a suitable replacement, which arrived the next day; and the hoist arrived the next working day. Thrilled with how well the hoist worked and how much easier it will make life. The following day we plugged in the charger but it wouldn't charge...called Tiacare and after a chat with their friendly staff, they arranged for the supplier to call me back, which they did in about 5 minutes and sorted the issue, which was our error. Through every stage, super friendly and helpful....5 star customer service, both Tiacare and WellWell!!
5 de novembro de 2025
Avaliação não solicitada
Resposta da Tiacare - Making Life Better
Thank you so much for taking the time to leave such a detailed and thoughtful review. We’re delighted to hear that the hoist and replacement sling arrived promptly and that the equipment is making things easier for you.
We’re also really pleased that our team—and the supplier—were able to quickly resolve the charging issue. Mistakes happen, and we’re glad we could support you every step of the way.
Your kind words about our customer service mean a lot to us. We truly appreciate your 5-star feedback and are always here if you need anything in the future.
I have not received the order yet
I have not received the order yet. Been 2 weeks now and there is no news about my order. Can't rate prematurely, can I?
29 de setembro de 2025
Resposta da Tiacare - Making Life Better
Thank you for your review. The order was attempted for delivery three times and was successfully delivered yesterday afternoon.
We’d really appreciate it if you could give us a call to discuss this further — we’d love the opportunity to look into it and make things right. (01925 386385)
Good products and value for money
29 de setembro de 2025
You offered the perfect goods at a…
You offered the perfect goods at a reasonable price it was a bit unfortunate that the parcel went from your hands to Warrington then to Glasgow then back to Warrington then back to Glasgow then Lanark it was not your fault but the shipping company anyway we have used it and it offers us easy usage thanks
29 de setembro de 2025
Resposta da Tiacare - Making Life Better
Thank you for your review and kind words. We’re really pleased to hear that the product was exactly what you needed and offered easy, convenient use.
We’re sorry to see that the courier’s routing caused delays — unfortunately, once the parcel leaves us, we have limited control over their logistics. However, we’re glad it arrived safely in the end.
Thank you again for your understanding and for choosing us. If you need any further assistance, we’re always here to help.
Superb Company
I ordered a hospital bed on Friday afternoon and it was delivered on Monday lunchtime,excellent service and very competitive price.
15 de setembro de 2025
Avaliação não solicitada
Resposta da Tiacare - Making Life Better
Thank you for your wonderful review! We’re delighted to hear that your hospital bed arrived so quickly and that you were happy with both the service and the price. We truly appreciate your feedback and are glad we could provide a smooth experience. If you need anything else, we’re always here to help.
Delivered on time
29 de agosto de 2025
Resposta da Tiacare - Making Life Better
Thank you for your feedback! We’re glad your order was delivered on time. We look forward to serving you again.
Great product if space is limited
The turner works really well in the small room and the delivery was good.
2 de setembro de 2025
Resposta da Tiacare - Making Life Better
Thank you for your lovely feedback! We’re so pleased to hear the turner is working well for you in a smaller space and that delivery went smoothly. Your comments mean a lot to us, and we’re delighted the product is making a positive difference.
Bariatric wheel chair
Easy to select item,helpful when rang with a specification query. Quick delivery,easy to assemble
29 de agosto de 2025
Resposta da Tiacare - Making Life Better
Thank you so much for your kind feedback! We’re delighted to hear that you found the selection process easy and that our team was able to help with your query. It’s great to know your bariatric wheelchair arrived quickly and was simple to assemble. We really appreciate you taking the time to share your experience and hope the chair serves you well.
Pressure Cushion
I spoke at length to Mollie as I wanted to buy a pressure cushion that would be of real benefit to me. I didn’t know which one to choose and I wanted to get value for money. It was a relief when she recommended something at a lower price point, and didn’t just try to flog me the most expensive option. The cushion I bought has proven to be a great choice for me, doing exactly what I need it to do. Thank you Mollie for making it a great experience for me.
21 de agosto de 2025
Avaliação não solicitada
Resposta da Tiacare - Making Life Better
Thank you so much for your kind words! 🌟 We’re delighted to hear that Mollie was able to help you find the right cushion and that it’s making such a positive difference for you. We always aim to recommend what’s truly best for each individual, so your feedback means a lot. We’ll be sure to pass your thanks on to Mollie! 💙
Very unhappy
Ordered mobility scooter on Monday. Item arrived Tuesday @9.55am . But driver rushed off b4 I could get to the door rec a phone call at 10. day. Driver never came back numero emails & phone calls with Warren. Got a call back from a very unhelpful women who said it’s on the van now for delivery between 11 and 2, nobody turned up. On the Wednesday. More phone calls. No delivery then md called me on Thursday an . He had been told the scooter is on the van for delivery today. More phone calls with warren. Told mfrs are trying to contact DX the transport company & still no scooter
21 de agosto de 2025
Avaliação não solicitada
Resposta da Tiacare - Making Life Better
Thank you for your feedback. We are very sorry to hear about the difficulties you’ve experienced with the delivery of your scooter. We completely understand how frustrating this delay has been for you.
Unfortunately, the issue lies with the delivery company, and the updates we have been providing are based on the information they are giving us. We share your frustration when these commitments are not met. Please be assured that we are working hard with both the supplier and the courier to get this resolved as quickly as possible.
Your scooter is important, and we sincerely regret the inconvenience caused. Thank you for your patience while we continue to push for a swift resolution.
Satisfactory transaction…
Quick process to order and order was dispatched swiftly. I would use the company again and recommend them.
29 de julho de 2025
Resposta da Tiacare - Making Life Better
Thank you so much for your kind words! 💚
We’re thrilled to hear you were happy with our service, prices, and speedy delivery. We really appreciate your support and look forward to helping you again in the future!
Resposta da Tiacare - Making Life Better
Thank you so much for your kind words! We're thrilled to hear you had a first-class experience. Your support means a lot to us! 🌟
Reliable and great service
I purchased refill bottles of seakelp soap and lotion. Was an easy transaction and fast delivery. Would recommend ✨✨
27 de junho de 2025
Resposta da Tiacare - Making Life Better
Thank you so much for your kind words! 🌿 We're thrilled to hear you had a smooth experience and are enjoying the Sea Kelp soap and lotion. Your recommendation means a lot to us—looking forward to serving you again soon! ✨💚
Excellent customer service
Excellent customer service, knowledgeable person on the phone who gave appropriate product recommendations. Also there was next day tracked delivery which was perfect as needed the hoistsling urgently. Will use them again in the future.
26 de junho de 2025
Resposta da Tiacare - Making Life Better
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our customer service team and that the product arrived promptly when you needed it most. We're always here to help and look forward to serving you again in the future!
Personal contact
Personal contact to sort problems and very responsive to queries. Delivery was quick and when was expected
30 de maio de 2025
Resposta da Tiacare - Making Life Better
Thank you so much for your kind words! We're really glad to hear you appreciated the personal contact and quick delivery. It's always our goal to be responsive and reliable, so it's great to know we met your expectations. If you ever need anything in the future, we're here to help!
Ordering on-line
Did my order for 2 wheelchairs on-line with ease and they were delivered swiftly. Thank you.
28 de maio de 2025
Resposta da Tiacare - Making Life Better
Thank you so much for your kind review! We're delighted to hear that you found the online ordering process easy and that your wheelchairs were delivered promptly. We really appreciate your support and are glad we could provide a smooth experience. If you need anything else, we’re always here to help!
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