TicketQuarter Avaliações 

880
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Went to Mr Blue Sky in M&S Bank Arena Liverpool on 3rd October. Booking experience was good with no issues. Venue was excellent. Tribute band very good, really enjoyed the concert. Overall experience... Ver mais

Avaliado com 5 de um total de 5 estrelas

Oh Wow! Have I gone back in time, a ticket provider who you can actually call and have an issue dealt with super efficiently! My account had locked me out as it was created in 2012 and I couldn't reme... Ver mais

Avaliado com 1 de um total de 5 estrelas

12 Aug 2026 - cancellation of Guest email notification received(ETA 5–7 working days for auto refund) 25 Aug - refund chased up as nothing received 26 Aug - Ticket Quarter says "payment gate... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very easy to get refund, in account within a few working days! On a side note because otters are so cute, pictures of otters should be compulsory

Detalhes da empresa

  1. Venda de Ingressos para Eventos

Escrito pela empresa

With a 24 hour online service via www.ticketquarter.co.uk and an expertly run contact centre, TicketQuarter is the best place to access tickets for a huge variety of events, large and small, from music, sport, and theatre to exhibitions, comedy and fam...


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

880 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 61% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(880)

60 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

What a load of rubbish

What a load of rubbish, cant actually purchase tickets through this site. USELESS, tried different logins, different PCs, everything, but to no avail.

22 de abril de 2026
Avaliação não solicitada
logotipo da TicketQuarter

Resposta da TicketQuarter

Good Afternoon Paul,

We are sorry to hear you experienced issues when booking. Our customer service team are available Monday to Friday, 9am until 5pm and we would be more than happy to assist you with making your booking and looking into this further for you. You can contact us on 0344 800 0410.

Kind Regards,
Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Crap company

Crap company, no le way to give refunds for unforeseen circumstances. Won't refund or re-enstate cancelled tickets. Took £120 of my money when found out I was going to have operations. When my consultant said it won't be till 2027 they wouldn't let me carry on with my payment plan. Will never buy from this company again

18 de abril de 2026
Avaliação não solicitada
logotipo da TicketQuarter

Resposta da TicketQuarter

Good Afternoon Natalie,

We are sorry to hear you were unwell and hope you had a speedy recovery from your operation.

As a 3rd Party ticketing provider, we are unable to issue refunds without promoter approval. As standard, events are non-refundable however during the booking journey, Ticket Protection can be selected to assist in unexpected circumstances. All protection is covered by Secure my Booking.

Kind Regards,
Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Great customer service

Booked the wrong ticket and only realised the day before the event. E-mailed Ticket Quarter and they got back to me and sent an amended ticket within 10 minutes. Excellent customer service!

17 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

error moving tickets from an event last year

bought tickets as was assured tickets for a photo opportunity were moved to this year due to a cancellation by the quests at the event last year, only to be told they didn't move the tickets and they messed up, and the have not even refunded it, so now i have bought entry tickets to attend an event that is pointless going to now as they have messed up, most companies would hold their hands up and say sorry and offer a refund without any question, hopefully i can get somewhere with the event organizer. wont be using these again

14 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Missed the event I was meant to attend

Missed the event I was meant to attend, completely my fault. Called ticket quarter to see if I could get on the later tour. Spoke to a lovely lady who said she didn’t think this was possible but would find out. Due to some availability they let me attend later event

20 de março de 2026
Avaliação não solicitada
logotipo da TicketQuarter

Resposta da TicketQuarter

Good Afternoon Geraldine,

Thank you for your feedback, we are glad to hear you were able to attend the event at a later date and hope you had an amazing time.

Kind Regards,
Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Double my tickets

Buying 3 tickets was the correct amount at check out and then at payment it doubled so now i have 6 tickets that aren't refundable if doesnt show what your buying until after you buy it.

15 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I called to book accessibility tickets…

I called to book accessibility tickets for an upcoming event. The call was answered quickly and professionally. The young man did everything to make the process easy. He quickly booked excellent seats. It ws a pleasure to deal with him. I asked him to send me the survey so that I could provide feedback.

4 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

It isnt a review about a show ive seen

It isnt a review about a show ive seen, it is about the refund service 3rd party, who ticket quarter chooses to partner up with!
I wouldn't recommend the refund option with secure my booking, as you have to have a doctors note, dealth certificate etc. It is very hard to get a refund.
You cant get a refund if you are just feeling unwell, unless you see a doctor and get a document. And how hard is it to see gps now (especially at Christmas time). Plus you dont have to see a doctor for just feeling unwell, such as bugs.
Ridiculous! Con.

23 de dezembro de 2025
Avaliação não solicitada
logotipo da TicketQuarter

Resposta da TicketQuarter

Good Afternoon Kayley,

Thank you for your feedback.

Please note, Secure my Booking is a 3rd party and is not operated by Ticket Quarter. We are sorry to hear you were unable to attend the event and hope to see you back soon.

Kind Regards,
Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Beware buying tickets for just a photo opportunity

Bought tickets to a celebrity photo opportunity at Comic Con Liverpool where you has to buy tickets to the event as well. Celebrity photo opportunity cancelled and refunded but not the tickets to the event itself - what a scam!!!

16 de novembro de 2025
Avaliação não solicitada
logotipo da TicketQuarter

Resposta da TicketQuarter

Good Afternoon Jeff,

We are sorry to hear your guest was not available to attend. Please note, as a 3rd party ticketing provider, all policies regarding refunds and exchanges are outlined by the event promoter. For this event, as the guest is an additional experience to the event itself, we are unable to refund entry tickets. Entry tickets allow access to the event including all prop builds, traders halls and many panels.

Kind Regards,
Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Excellent customer

I contacted customer service as I was unsure if I had purchased tickets for the Stereophonics in Liverpool on the 16/12/25.
Customer service replied to me within an hour to let me know if had and resent me the confirmation email.
Fab service and it put my mind at ease so Thank You.
Definitely a 10/10 👌👌

28 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfect, prompt service

I contacted customer services at ticketquarter as I had booked the wrong date for a concert in Liverpool. My enquiry was responded to quickly and very efficiently, my new tickets have been issued to me.
Thank you very much Ticketquarter, great service.

25 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have used Ticketquarter a number of…

I have used Ticketquarter a number of times over recent years to purchase comic con tickets and quest experiences. Most recently for Liverpool comic con 2025. Whilst ordering tickets online through the ticketquarter website is relatively straight forward, sometimes it is nice and reassuring to speak with a real person to ensure that the purchase goes through without any mistakes, and gives you the opportunity to ask those little questions that you might have. Today I rang ticketquarter and could not have asked for a more helpful and receptive response to my enquiry. Thank you ticketquarter for your ongoing service and support and especially to the telephone staff who have always in my experience been so polite and helpful.

14 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Extremely happy

Extremely happy with the help I was given. I had to swap a ticket to another day. And they did very quickly and asked if I needed anymore help. Very helpful.

13 de novembro de 2025
Avaliação não solicitada

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