TicketQuarter Avaliações 

880
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Went to Mr Blue Sky in M&S Bank Arena Liverpool on 3rd October. Booking experience was good with no issues. Venue was excellent. Tribute band very good, really enjoyed the concert. Overall experience... Ver mais

Avaliado com 5 de um total de 5 estrelas

Oh Wow! Have I gone back in time, a ticket provider who you can actually call and have an issue dealt with super efficiently! My account had locked me out as it was created in 2012 and I couldn't reme... Ver mais

Avaliado com 1 de um total de 5 estrelas

12 Aug 2026 - cancellation of Guest email notification received(ETA 5–7 working days for auto refund) 25 Aug - refund chased up as nothing received 26 Aug - Ticket Quarter says "payment gate... Ver mais

Detalhes da empresa

  1. Venda de Ingressos para Eventos

Escrito pela empresa

With a 24 hour online service via www.ticketquarter.co.uk and an expertly run contact centre, TicketQuarter is the best place to access tickets for a huge variety of events, large and small, from music, sport, and theatre to exhibitions, comedy and fam...


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

880 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 61% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(880)

61 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Amazing customer service experience

Amazing service, I booked for my husband and I as a present for his birthday but yesterday I realised we were not seated together!
I emailed customer service, to see if they could do anything not really holding much hope, but thought it was worth asking, and within a few hours I’ve had an email confirming our new seats sitting together.
Thank you so much ☺️ excellent service

30 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very poor disability service

Very poor disability service. I have twice attended events ticketed by ticket quarter and applied for an assistant ticket as my son has a disability.
I have come to apply for an event this summer and been refused a ticket because my son is under 16.
I explained that this has never been explained before and that I can prove previous tickets have been issued.
The customer service team ignored this information.
I asked them to refund the ticket and they refused.
I understand if they have policies, but they need to be consistent with them and not issuing them previously under the same conditions.
The least they could do is issue the refund for my son’s ticket. Had they done that I might have used them in the future, but now I will not use them again for events.

27 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Service in facilitating a change

I made a mistake when booking tickets for an event in Liverpool but Ticket Quarter facilitated changing the dates with absolutely no fuss whatsoever. It was especially important as we are due to travel from Ireland and would have missed the event were it not for Ticket Quarter.

18 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service

When I have any queries about my order or ticket availability I always feel totally confident that my issues will be resolved efficiently professionally and swiftly. I would highly rate the customer service team at Ticketquarter. They are very accessible too and this is a bonus. Very pleased and impressed.

25 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company

I've used Ticket Master for years and being disabled I always need extra help. They make buying tickets and getting a companion ticket simple also. The staff, if you have to get in touch, are always friendly and helpful.

24 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First rate service, above and beyond.

Four months previously had booked and paid for event tickets. Unfortunately my wife had inadvertently deleted the email booking confirmation and we could not remember the date and time of the event but knew it was just a few weeks away. I contacted customer services and after an exchange of three or four emails they furnished me with full details AND forwarded a copy of my booking invoice to another email address of mine which I rarely use, but apparently did when making the booking. The patience and effort of the person went above and beyond and is greatly appreciated.

23 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Prompt response

Had booked tickets for an event then couldn’t make the dates. Contacted customer services who replied promptly then transferred my tickets to another date. Great service.

18 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I saw that a comedian I liked had put…

I saw that a comedian I liked had put on an extra date. I'm on holiday at the moment so didn't really expect anything back quickly but literally within 5 minutes of me sending an email I got a very helpful response.
I am so impressed with the response time and the helpfulness and would wholeheartedly recommend and use this service again.

16 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Service couldn't have been better

I have been a customer services manager for many years, so I am very picky with my interactions. I can honestly say every one of my queries was in answered in good time, very polite and great info. I then called the box office and was helped by a lovely young man, he couldn't have been better at his job. I am ashamed to say I didn't catch his name but he was a star and gave me great advice on seats. I've booked my ticket and I am looking forward to seeing Greg Davies march next year. Thank you all so much for your wonderful help, you're a team of rock stars.
Thanks Maxine

12 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

Had to ammend date of tickets recently bought for the Monet experience due to be held in Liverpool.
I had an instant response to my query and dates were then changed and confirmation sent to me.
Excellent customer Service.

6 de junho de 2025
Avaliação não solicitada

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