I ordered tickets for an event and received a refund that I was not expecting for postage that I had inadvertently paid for twice online. I would have been unaware if TicketSource had not quickly bo... Ver mais
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Veja o que dizem as avaliações
I had small problem with tickets cancelled for a play I had booked, the venue advised thar that refunds had been issued, I had not received my refund, I emailed TicketSource yesterday morning and al... Ver mais
I have used TicketSource for some years. A simple to use system with fair transparent pricing. Customer service is amazing. Any queries we have had over the years have been responded to very very pro... Ver mais
Using TicketSource is very straightforward and easy to do from setting up your event, promoting and selling tickets and with the support you get. We use them for all school and local music events wh... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Free, professional-level online ticket sales system that’s incredibly easy-to-use and affordable to all. Promote, sell and manage any event in any venue. We’ve been in your shoes, experienced the same ticketing challenges and scaled the same ticketing peaks, so we’ve designed our ticketing system to be simple, cost-and-drama-free, basically, we get it. We are not faceless, rather we are good people, both passionate and keen to provide a valued service for the right reasons. If you want, you can talk to us, we’ve been in your shoes. Unlike other ticketing providers, we have no contracts, hidden fees or complicated access tiers. Gain full access to our complete system through one single, easy to understand, affordable booking fee structure. There is no cost to you, as the event organiser to use our box office system. No charge for recording your in-house cash, cheque and complimentary bookings. For paid events, a small booking fee applies to customers paying online by credit or debit card. TicketSource’s online booking fees are among the lowest on the market, lower than all our major competitors. Ready to start selling tickets? Try it free today!
Informações de contato
Off Edge, Station Approach, CF64 3EE, Penarth, Reino Unido
- 0333 666 44 66
- support@ticketsource.com
- ticketsource.co.uk
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Had a query about my ticket and…
Had a query about my ticket and emailed. Got a quick response that solved my issue.
Ticket refunds
I had small problem with tickets cancelled for a play I had booked, the venue advised thar that refunds had been issued, I had not received my refund, I emailed TicketSource yesterday morning and all was resolved by mid afternoon. The service could not be better, the member of staff I dealt with was very helpful and friendly
I have experienced that this is a company that I can rely on for prompt and careful service.
I ordered tickets for an event and received a refund that I was not expecting for postage that I had inadvertently paid for twice online.
I would have been unaware if TicketSource had not quickly bought it to my attention. I'm very grateful.
Excellent customer service
Shane from customer service replied to my email within minutes and located my booking. I can't tell you what a relief it was!!
Thank you so much, fantastic customer service.
Aimee
Quick and easy
Quick and easy. Made a small error in my booking which was sorted out quickly and easily
Quick friendly and very helpful.
Quick friendly and very helpful.
TicketSource - easy to use and fantastic customer service
I have used TicketSource for some years. A simple to use system with fair transparent pricing.
Customer service is amazing. Any queries we have had over the years have been responded to very very promptly and the customer services are incredibly helpful and very polite.
Kate was brilliant
Kate was brilliant, she located my lost tickets (I put a typo in my email) and sent them to me within 5 minutes!
Second to none customer service
We've bought tickets through this company many times and have never been disappointed. The customer service is second to none and would thoroughly recommend.
Great customer service
Customer service support from Chloe was speedy and efficient.
Thanks!
Secure safe and reliable site
Secure safe and reliable site. I ordered tickets for a show but put the wrong email in. Chloe got back to me on a Sunday and had rectified the issue. No problem at all. Thank you!
Scott solved the problem
Scott solved the problem, in the time frame that he said he would. And gave me really useful tips for future use of Ticket Source.
Easy to book tickets and apply for a…
Easy to book tickets and apply for a refund if circumstances dictate
Brilliant
Brilliant! Lost my tickets and was supported super quickly and easily to chat and they were resent!
Thanks so much
e ticket help
I misspelled my email address when buying tickets so my e tickets failed to arrive. Problem instantly sorted by Dale.
Also found ticket source very easy to use
TicketSource support responded and…
TicketSource support responded and resolved my issue very quickly when I reached out for help.
Wrong email address
I mistakenly included an incorrect email address so contacted Ticket Source by email who responded within 5 minutes and resent the tickets to my correct email. Brilliant efficient & prompt service. Many thanks !
Website Problem solved via Chat
I had a website problem and used the Chat facility. A real person responded right away and solved the problem easily.
A very quick response
A very quick response. Matt was very helpful, thankyou
Always helpful
Always helpful, even helped with some coding that was beyond me.
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