I use my phone for everything - I’m not a dinosaur I prefer to be a unicorn ! I ordered the tickets which I was proud of myself, trying to save to a wallet then they disappeared 🙈🙈🙈 I found the... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I use my phone for everything - I’m not a dinosaur I prefer to be a unicorn ! I ordered the tickets which I was proud of myself, trying to save to a wallet then they disappeared 🙈🙈🙈 I found the... Ver mais
A empresa respondeu
The venue postponed our show on June 25 due to the heat alert. I got a timely email from Ticketsource to let me know this would be happening, and then a second email confirming the new date. As I co... Ver mais
A empresa respondeu
Great experience with Ticketsource. Booked tickets for Othello at Grimsthorpe Castle in July but didn’t receive a confirmation or e-tickets. Contacted the Support Dept, who replied straight away, on... Ver mais
A empresa respondeu
I lost my booking due to me incorrectly inputting my e mail address and Chloe found it for me. It took all of two e mails and ten minutes. I had been searching all my e mails for a month beforehand. E... Ver mais
A empresa respondeu
Sell tickets online without the fuss, stress, or cost. Any event. Any venue. TicketSource is a free and easy online event ticketing platform. Backed by fast, friendly support from real humans, we keep everything running simply and smoothly for you and your event. Our low-cost booking fees help you keep more of what you earn while keeping tickets affordable for your customers. Try out our system for free, under no obligation, to see if it's the right fit for you and your event.
Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had an unresolved issue printing tickets (Vretti). Becka tried patiently and spoke with her support line. Matt solved the problem - old software setting!
Excellent and prompt service from the support team. Polite, helpful and knowledgeable. Well done TicketSource 👏

Resposta da TicketSource
The customer service was great! A+++ very very helpful, prompt response and a positive one!
Solved my issue asap!
Thank you

Resposta da TicketSource
The TicketSource team respond quickly and work effiecently to answer questions and find resolutions.

Resposta da TicketSource
Super efficient and helpful. Thank you so much

Resposta da TicketSource
Really easy website to use and has loads on there, also very quick and helpful when things go wrong, like when I booked my tickets with a none existent email.

Resposta da TicketSource
Issue with receiving confirmation email due to a typo error in email. Very speeding response from customer service and tickets sent through right away, thanks Chloe!

Resposta da TicketSource
Quick resolution regarding a recent ticket order

Resposta da TicketSource
I had to cancel a concert and ask for refunds to be processed. This was done immediately and efficiently.

Resposta da TicketSource
Requested a refund as the show I had bought tickets for moved on a week and I couldn’t attend. This was dealt with promptly and professionally.

Resposta da TicketSource
Helpful response solving a problem of date change for my ticket booking.

Resposta da TicketSource
The online ticket booking is pretty easy to use,, even for elderly punters. It was the first time I had been the event organiser, and I found the staff unfailingly helpful and clear in instructions. Handling complimentary tickets without making a charge is also very helpful.

Resposta da TicketSource
Really quick and constructive help when I asked.

Resposta da TicketSource
Simple and easy, queries responded to very quickly

Resposta da TicketSource
I have been so impressed by the prompt, professional and friendly service which I have had from Chloe today. Thank you Chloe for replying so quickly to my query and for finding a solution to my issue. You're a star! 🌟

Resposta da TicketSource
I had lost email with tickets attached.
I emailed Saturday out of working hours.
Mary dealt with this first thing Monday morning.
I now have tickets

Resposta da TicketSource
Had a query about my ticket and emailed. Got a quick response that solved my issue.

Resposta da TicketSource
I had small problem with tickets cancelled for a play I had booked, the venue advised thar that refunds had been issued, I had not received my refund, I emailed TicketSource yesterday morning and all was resolved by mid afternoon. The service could not be better, the member of staff I dealt with was very helpful and friendly

Resposta da TicketSource
I ordered tickets for an event and received a refund that I was not expecting for postage that I had inadvertently paid for twice online.
I would have been unaware if TicketSource had not quickly bought it to my attention. I'm very grateful.

Resposta da TicketSource
Shane from customer service replied to my email within minutes and located my booking. I can't tell you what a relief it was!!
Thank you so much, fantastic customer service.
Aimee

Resposta da TicketSource
Quick and easy. Made a small error in my booking which was sorted out quickly and easily

Resposta da TicketSource
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