They proactively substituted two larger tile samples for the four small ones I ordered, which was very helpful as the pattern could be seen more clearly
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Veja o que dizem as avaliações
Great information when we called to ask questions. Simple ordering and delivery when promised. Great. I'll be using you guys again
A empresa respondeu
The highest quality porcelain slabs & edging. Delivered with care, not a single mark, chip or blemish present on 40 pieces. I laid on a concrete base using Mapei Mapeker Exterior Rapid Set adhesive an... Ver mais
A empresa respondeu
The tiles arrived very quickly after my order, i was impressed. The delivery driver phoned to check i was able to accept the delivery early and then delivered them promptly. He was extremely helpful i... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Tiles and Smiles is a trusted UK supplier specializing in garden paving, indoor wall and floor tiles, and patio slabs. We offer an extensive range of outdoor porcelain paving slabs, indoor tiles, and natural stones to suit various design preferences and functional needs. Our outdoor porcelain paving slabs are frost-resistant and boast a high anti-slip rating, making them a durable and safe choice for outdoor spaces. Whether you're enhancing your garden, patio, or indoor areas, Tiles and Smiles provides high-quality solutions for all your tiling and paving needs.
Informações de contato
Unit C1 Broadheath Network Centre, WA14 5EW, Altrincham, Reino Unido
- 0161 904 0559
- info@tilesandsmiles.co.uk
- tilesandsmiles.co.uk
4,8
Excelente
351 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Proactive service
They proactively substituted two larger tile samples for the four small ones I ordered, which was very helpful as the pattern could be seen more clearly
12 de outubro de 2026
Resposta da Tiles and Smiles Limited
Dear Martin,
Thank you for shopping from us and your kind words . We really appreciate you taking time in leaving us such nice review.
All the Best !
Tiles and Smiles Ltd.
Great service and value for money
Great service, super helpful and quick delivery with no damage. Great value for
Money.
5 de outubro de 2026
Resposta da Tiles and Smiles Limited
Dear Chris,
Thank you for shopping from us and your kind words . We really appreciate you taking time in leaving us such nice review.
All the Best !
Tiles and Smiles Ltd.
Tiles with a smile!
Great information when we called to ask questions. Simple ordering and delivery when promised. Great. I'll be using you guys again
28 de setembro de 2026
Resposta da Tiles and Smiles Limited
Dear Ms.Sharpe,
Thank you for shopping from us and your kind words . We really appreciate you taking time in leaving us such nice review.
All the Best !
Tiles and Smiles Ltd.
You won't be disappointed
A lovely company, amazing showroom with a fabulous display of quality tiles. Friendly, helpful advice and speedy delivery of decent sized samples.
31 de agosto de 2026
Resposta da Tiles and Smiles Limited
Dear Ann,
Thank you for shopping from us and your kind words . We really appreciate you taking time in leaving us such nice review.
All the Best !
Tiles and Smiles Ltd.
Resposta da Tiles and Smiles Limited
Dear Edgar,
Thank you for shopping from us and your kind words . We really appreciate you taking time in leaving us such nice review.
All the Best !
Tiles and Smiles Ltd.
Very quick and efficient in send out my…
Very quick and efficient in send out my orders
3 de agosto de 2026
Resposta da Tiles and Smiles Limited
Dear Paul,
Thank you for shopping from us and your kind words . We really appreciate you taking time in leaving us such nice review.
All the Best !
Tiles and Smiles Ltd.
Made 2 visits to the showroom and…
Made 2 visits to the showroom and subsequently ordered sample tile.Found staff very helpful and knowledgeable. Sample arrived in super quick time, would certainly recommend.
TAS10729
31 de julho de 2026
Avaliação não solicitada
Resposta da Tiles and Smiles Limited
Dear Linda,
Thank you for shopping from us and your kind words . We really appreciate you taking time in leaving us such nice review.
All the Best !
Tiles and Smiles Ltd.
Resposta da Tiles and Smiles Limited
Dear Vincent,
Thank you for shopping from us and your kind words . We really appreciate you taking time in leaving us such nice review.
All the Best !
Tiles and Smiles Ltd.
Resposta da Tiles and Smiles Limited
Dear Fitzpatrick,
Thank you for shopping from us and your kind words . We really appreciate you taking time in leaving us such nice review.
All the Best !
Tiles and Smiles Ltd.
we bought 400m2 brava bone with great…
we bought 400m2 brava bone with great service and quality.
2 de junho de 2026
Avaliação não solicitada
Resposta da Tiles and Smiles Limited
Dear Gokmen,
Thank you for shopping from us and your kind words . We`re glad to hear that you are happy with the tiles.
All the Best !
Tiles and Smiles Ltd.
Great quality and service
Amazingly good quality products! Loved how fast and efficient the services were. Thank you!!
15 de junho de 2026
Avaliação não solicitada
Resposta da Tiles and Smiles Limited
Dear Tasfiah,
Thank you for shopping from us and your kind words . We really appreciate you taking time in leaving us such nice review.
All the Best !
Tiles and Smiles Ltd.
Fantastic experience!
We had such a good experience with Tiles and Smiles, the owners were so helpful and friendly and the quality of the products is excellent. We’re very pleased we bought our patio here, can’t recommend them enough!
15 de junho de 2026
Avaliação não solicitada
Resposta da Tiles and Smiles Limited
Dear our valued customer,
Thank you for shopping from us and your kind words . We really appreciate you taking time in leaving us such nice review.
All the Best !
Tiles and Smiles Ltd.
I am extremely pleased with the outdoor…
I am extremely pleased with the outdoor tiles I purchased from this supplier. The quality of the tiles exceeded my expectations, and they look fantastic in our outdoor space. The ordering process was straightforward, delivery was on time, and the tiles arrived well-packaged and in perfect condition.
Customer service was also excellent—helpful, professional, and responsive throughout the process. It’s refreshing to deal with a company that delivers exactly what it promises.
I would highly recommend this supplier to anyone looking for high-quality outdoor tiles and reliable service. I will certainly use them again for future projects.
13 de abril de 2026
Avaliação não solicitada
Resposta da Tiles and Smiles Limited
Dear Sibel,
Thank you for shopping from us and your kind words . We really appreciate you taking time in leaving us such nice review.
All the Best !
Tiles and Smiles Ltd.
Ordered sample
Ordered sample, never turned up, tried calling no answer. Pointless all round
1 de junho de 2026
Resposta da Tiles and Smiles Limited
Hello Darren,
We are sorry to hear that you were disappointed with your experience.
After reviewing your order, we found that the delivery address and postcode provided did not match, which prevented the sample from being delivered and resulted in the parcel being returned to us.
Once we became aware of the issue, we attempted to contact you by phone and also sent emails and messages requesting confirmation of the correct address, but unfortunately we did not receive a response.
We would still be happy to send a replacement sample. Please contact us with the correct delivery details, and we will arrange this for you as soon as possible.
Kind regards
Tiles and Smiles Ltd.
Good communication and prompt delivery.
Good communication and prompt delivery.
Couriers are a nightmare as the delivery time keeps changing and they dont accommodate that as a business, we aren't on site at 18.30 and cant expect our customers to receive pallets of slabs
27 de maio de 2026
Resposta da Tiles and Smiles Limited
Dear Stuart,
Thank you for your kind review and for highlighting our communication and prompt delivery.
We completely understand your frustration regarding the courier's changing delivery times. As a business serving trade customers, we appreciate that sites are not always staffed late into the evening and that receiving pallet deliveries can be challenging when schedules change unexpectedly.
While we work closely with our delivery partners to provide the most accurate delivery information possible, we recognise that there is room for improvement and will continue to share this feedback with our couriers.
Thank you again for your valuable comments and for choosing us. We look forward to serving you again in the future.
All the Best !
Tiles and Smiles Ltd.
Tiles & Smiles Altrincham
The highest quality porcelain slabs & edging. Delivered with care, not a single mark, chip or blemish present on 40 pieces. I laid on a concrete base using Mapei Mapeker Exterior Rapid Set adhesive and it looks mint.
28 de abril de 2026
Resposta da Tiles and Smiles Limited
Dear Jeff,
Thank you for shopping from us and your kind words . We really appreciate you taking time in leaving us such nice review.
All the Best !
Tiles and Smiles Ltd.
Resposta da Tiles and Smiles Limited
Dear Izabella,
Thank you for shopping from us and your kind words . .
All the Best !
Tiles and Smiles Ltd.
Resposta da Tiles and Smiles Limited
Dear Mohit,
Thank you for shopping from us and your kind words . .
All the Best !
Tiles and Smiles Ltd.
Excellent service
I ordered some tile samples and they arrived the very next day, which was a great start. When I went to place the full order, the tiles weren’t immediately in stock, but Ness kept me updated every step of the way.
She let me know the expected arrival date, notified me as soon as the shipment landed in the country, and even followed up once it had passed through customs. Thanks to her communication, we were able to schedule our fitter with confidence, and the tiles arrived exactly on the day she promised.
Fantastic customer service and a really reliable company. Highly recommended!
2 de fevereiro de 2026
Resposta da Tiles and Smiles Limited
Dear Helen,
Thank you for shooping from us and your kind words . We really appreciate you taking time in leaving us such nice review.
All the Best !
Tiles and Smiles Ltd.
Absolutely charming and helpful people.
Absolutely charming and helpful people.
Choice of tiles, interior and exterior extensive.
Great to deal with. Would use again without hesitation.
13 de março de 2026
Avaliação não solicitada
Resposta da Tiles and Smiles Limited
Dear Nick,
Thank you for shooping from us and your kind words . We really appreciate you taking time in leaving us such nice review.
All the Best !
Tiles and Smiles Ltd.
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