Time Motors Avaliações 

93
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This company is a real gem, and the staff so welcoming. In fact our whole experience with them was 5 star, we would give more if we could. We arrived without appointment which wasn't a problem. The... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very thorough in their vehicle knowledge. As the van had no service history they did a full service before I collected the vehicle. All advisory notes from the last MOT were fixed as well as a new MOT... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We bought a Kia sorento from Time motors last week and found the experience first class there was no sales pressure that you somtimes get from some dealers Ed answered all of my questions, They carrie... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Time Motors were fantastic to deal with and incredibly trustworthy, in everything they told me about my vehicle. Which was safely delivered to me in Somerset from their showroom. I would not hesitate... Ver mais

A empresa respondeu

Detalhes da empresa

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  3. Concessionária de caminhões usados
  4. Revendedora de carros usados

Escrito pela empresa

Time Motors Ltd is a used van and car dealer in Long Eaton stocking a wide range of second hand vans and cars at great prices. Visit us today for affordable used vans and cars in Nottingham.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

93 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 50% das avaliações negativas

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4,6

Todas as avaliações

(93)

35 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

So Glad We Found This Gem.

This company is a real gem, and the staff so welcoming. In fact our whole experience with them was 5 star, we would give more if we could.
We arrived without appointment which wasn't a problem. The car was available to see immediately, and we had full freedom to explore on our own, as well as taking for a test drive. Definitely no pressure at all which was great. We were offered a very good trade in price on our old vehicle, 12 months MOT and 6 months warranty, giving us real peace of mind. Even the after service was second to none for an issue that was unforseen, but was sorted within days of it being raised. Jon and the rest of the team were just what you need when making such a big purchase. We would not hesitate to use again and definitely recommend Time Motors to anyone.

30 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Nothing was to much trouble honest &…

Nothing was to much trouble honest & reliable

14 de outubro de 2026
Avaliação não solicitada
logotipo da Time Motors

Resposta da Time Motors

Thank you for the review, really glad you found us honest and reliable. Nothing being too much trouble is exactly what we aim for, so it’s great to hear that came across. Enjoy the vehicle, and we’re here if you ever need anything.

Avaliado com 5 de um total de 5 estrelas

Very professional and kept to their word

Time Motors were fantastic to deal with and incredibly trustworthy, in everything they told me about my vehicle. Which was safely delivered to me in Somerset from their showroom. I would not hesitate to purchase a vehicle from them again. Highly recommend.

20 de agosto de 2026
Avaliação não solicitada
logotipo da Time Motors

Resposta da Time Motors

Thank you for the brilliant review, really pleased you found us trustworthy and straight with you about the vehicle. Glad it reached you in Somerset safe and sound too. Thanks for the recommendation, and we’ll be here whenever you need us again.

Avaliado com 5 de um total de 5 estrelas

My second time buying a van from Time…

My second time buying a van from Time Motors! Another very friendly and helpful experience, will come again as and when I need to.

6 de outubro de 2026
Avaliação não solicitada
logotipo da Time Motors

Resposta da Time Motors

Thank you for coming back, it means a lot to have you as a repeat customer. Really glad the second purchase was just as friendly and helpful as the first. Enjoy the new van, and we’ll be here whenever you need us again.

Avaliado com 5 de um total de 5 estrelas

Excellent

Really pleased with the van that was purchased from Time Motors. Exactly as described, in great condition at a very good price. Customer service and communication is excellent. A very good, honest company to deal with and I would not hesitate to recommend them.

19 de setembro de 2026
Avaliação não solicitada
logotipo da Time Motors

Resposta da Time Motors

Thank you for the great review and for recommending us, really appreciate it. Glad the van was exactly as described and the price felt right, and that you found our service and communication excellent. Honest dealing is what we aim for, so it’s good to hear that came across. Enjoy the van, and we’re here if you ever need anything.

Avaliado com 5 de um total de 5 estrelas

I brought a corsa from time motors as…

I brought a corsa from time motors as my first car , it was amazing customer service and easy process. The whole experience was enjoyable and the car has been reliable and no issues since.

2 de junho de 2026
Avaliação não solicitada
logotipo da Time Motors

Resposta da Time Motors

Thank you for the great review, and congratulations on your first car. Really glad the process was easy and the Corsa has been reliable since. Enjoy the driving, and we’re here if you ever need anything.

Avaliado com 5 de um total de 5 estrelas

Bought my first car recently from time

Bought my first car recently from time motors. Jon was super helpful to make the process smooth and ive had no problems so far!

15 de setembro de 2026
Avaliação não solicitada
logotipo da Time Motors

Resposta da Time Motors

Thank you for the great review, and congratulations on your first car. Really glad Jon made the process smooth for you, I’ll make sure he sees this. Enjoy the driving, and we’re here if you ever need anything.

Avaliado com 1 de um total de 5 estrelas

Avoid this company at ALL costs!

AVOID TIME MOTORS!!

What should have been a proud moment buying a van for our small Doggy Daycare business (less than a year old) has turned into a complete nightmare.

Within 24 hours of collection, we reported faults. In just three months of ownership, the van has spent over two months off the road, with the latest breakdown resulting in serious engine failure and requiring police to close the road to safely recover the vehicle. The van is now SORN and unusable.

We have already spent £3,000+ on repairs, with total losses now around £15,000, including lost revenue, insurance, replacement vehicles and legal costs.

Zed, the “Relationship Manager”, refuses to speak to us by phone and has been extremely unprofessional throughout. We felt we were subjected to gender bias and discriminatory treatment and repeatedly dismissed when trying to resolve serious issues.

Jon, who initially seemed helpful, is now disputing conversations and agreements we had with him. We are having to extract audio from our own facility CCTV to evidence conversations and agreements we had with him and Time Motors.

They will likely respond about the Gold Warranty. This only covers £500, and despite repairs being accepted by the warranty company, they have refused to release the funds.

As with their other review responses, they will likely claim we have driven around 9,000 miles since purchase. We have driven less than 700 miles ourselves, with around half of that being the journey from Nottingham to the North on the day of collection. The van has spent most of our ownership off the road.

We already have a Money Claim against Time Motors and, due to the value of the vehicle and our total losses, have now had to instruct a solicitor to pursue the matter through the main courts.

We have been patient, honest and followed their instructions throughout. This is a small business relying on its vehicle to operate, and Time Motors have shown no understanding of the financial and operational damage this has caused.

We have invested everything into building our business, and we are now facing the possibility of having to close because of the consequences of this situation.

Avoid this company at ALL costs!

12 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Jon was really helpful

Jon was really helpful, a great easy experience to buy a new van. Easy to part exchange my vehicle, with a good price offered. I would highly recommend them.

15 de setembro de 2026
Avaliação não solicitada
logotipo da Time Motors

Resposta da Time Motors

Thank you so much for taking the time to leave this review.

Avaliado com 5 de um total de 5 estrelas

Great service

Friendly staff always available to discuss any issues. Easy to make appointments to view and test drive vehicles. Nothing was too much trouble. I would highly recommend.

8 de setembro de 2026
Avaliação não solicitada
logotipo da Time Motors

Resposta da Time Motors

Thanks so much for the kind words! We're really pleased to hear the team made the process easy, from booking a test drive right through to driving away. We look forward to welcoming you back in future.

Avaliado com 5 de um total de 5 estrelas

Great service and good people to deal…

Great service and good people to deal with

10 de julho de 2026
Avaliação não solicitada
logotipo da Time Motors

Resposta da Time Motors

Thank you so much for the kind words, really appreciate you taking the time to leave this. Glad we could help, and hope to see you again in future!

Avaliado com 1 de um total de 5 estrelas

£2k repair bill less than six months after purchase

I purchased a van from Time Motors on 2 March 2026 for £8,100, with approximately 118,000 miles on the clock.

Within less than six months of ownership, and after driving only around 1,400 miles, the van developed serious problems including overheating and oil contamination in the coolant.

The van required major repairs including head gasket work, cylinder head work and replacement of the turbocharger. The total repair bill was £2,945.53, with a £500 warranty contribution, leaving me to pay approximately £2,444 myself.

I appreciate that some maintenance items, such as the timing belt and water pump, may have been due due to the age and mileage of the vehicle, and I am not trying to blame the dealer for normal maintenance.

However, I was extremely disappointed to face major engine repairs and a substantial bill after owning the van for less than six months and covering only around 1,400 miles.

I also queried whether the turbo could be claimed separately under the warranty, but this was refused because I was told it was not “fully broken”, despite the repairing garage ultimately replacing the turbo.

To be fair, Time Motors did provide a courtesy van while mine was being repaired, which I appreciated.

Overall, I feel extremely disappointed to have been left with such a large repair bill so soon after purchasing the van.

12 de junho de 2026
Avaliação não solicitada
logotipo da Time Motors

Resposta da Time Motors

Thanks for taking the time to leave this review, and I'm sorry to hear you were unhappy with how things turned out. I do want to clarify a few points for anyone reading this.

The van was sold on 26 February 2026 with 114,031 miles on the clock, and delivered on 5 March. When it went in for repair in August, the mileage recorded was 119,730, so that's around 5,700 miles covered, not 1,400.

Our warranty covers sudden mechanical failure, it doesn't cover wear and tear, which is standard across the industry.

On the turbo, our records show it hadn't actually failed. During the initial diagnostic, the garage noticed it had started to whistle and asked if you'd like it replaced at the same time while the engine was already stripped down, which you agreed to. As it hadn't failed, this was wear and tear rather than a warranty item.

On the timing belt and water pump, this is a serviceable item, and it was recommended to be replaced at the same time as the head gasket work, which you requested. It wasn't something the van needed early, and this was flagged to you specifically at the point of sale, they weren't due until 10 years or 150,000 miles.

Looking at the invoice itself, the parts directly tied to the head gasket failure (the head gasket set, head gasket, head bolts, and the cylinder head skim and crack test) came to £477.61, before labour, and before any of the turbo, timing belt, or ancillary items. Our £500 contribution was closely in line with that core repair cost. It's also worth noting all parts and labour on this invoice were charged at our discounted trade rate, not standard retail pricing.

Despite the turbo and timing belt work falling outside standard warranty cover, we still contributed £500 towards the bill and provided a courtesy van throughout, because we wanted to help even where we weren't obliged to.

We're always happy to talk through anything like this directly, so please do get in touch if you'd like to discuss further.

Avaliado com 5 de um total de 5 estrelas

Good honest friendly

Good honest friendly environment to purchase a vehicle Jon is an excellent advocate for time motors 10/10

24 de agosto de 2026
Avaliação não solicitada
logotipo da Time Motors

Resposta da Time Motors

Thank you so much for this fantastic review. We're glad you found the process honest and friendly, that's exactly the experience we aim to give every customer. Jon really does go above and beyond for people, so it's great to see him recognised, we'll be sure to pass this on to him. Thanks again for choosing Time Motors, and we hope to see you again in future.

Avaliado com 5 de um total de 5 estrelas

My husband had an issue with his van…

My husband had an issue with his van which he took out only a few months ago. Zed once again provided us with excellent service end sorted the van for us, no extra cost! Very grateful!

14 de agosto de 2026
Avaliação não solicitada
logotipo da Time Motors

Resposta da Time Motors

Thank you so much for taking the time to leave this review. We're really pleased we could sort the van for your husband quickly and at no extra cost, that's exactly the kind of after-sales support we aim to give every customer. Really appreciate you both trusting us again.

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

Very helpful staff
Always answer the questions you need
I would recommend

14 de agosto de 2026
Avaliação não solicitada
logotipo da Time Motors

Resposta da Time Motors

Thank you for the kind words and for recommending us.

It's great to hear our staff were helpful and answered all your questions, that's exactly the kind of service we aim to provide.

Thanks again for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

We bought a Kia sorento from Time…

We bought a Kia sorento from Time motors last week and found the experience first class there was no sales pressure that you somtimes get from some dealers Ed answered all of my questions, They carried out a service and mot and corrected all the previous mot advisories.We highly recommend their customer service. Alan & Jenny Milne.

6 de agosto de 2026
Avaliação não solicitada
logotipo da Time Motors

Resposta da Time Motors

Thank you Alan and Jenny for such a lovely review.

It's great to hear the experience felt pressure free and that Ed took the time to answer all your questions, that's exactly how we want customers to feel. We're also pleased the service, MOT, and clearing the previous advisories gave you extra peace of mind with the Sorento.

Thanks again for highly recommending us.

Avaliado com 5 de um total de 5 estrelas

Brilliant service

I am delighted with the van I bought from Time. And their aftercare service was just as good. I had an issue which I raised and they resolved it quickly and fairly. I was and am really happy with how it was handled.

22 de julho de 2026
Avaliação não solicitada
logotipo da Time Motors

Resposta da Time Motors

Thank you for such a lovely review, we're delighted to hear you're happy with your van. We always aim to back up the sale with proper aftercare, so it's great to know that when you raised an issue it was sorted quickly and fairly. Thanks again for taking the time to share this, and for trusting us both with the purchase and with putting things right.

Avaliado com 5 de um total de 5 estrelas

Really helpful and friendly

Bought our first van for our growing business.
So very helpful, made it painless and straightforward with honest helpful business to business sales.

Definitely will recommend to others

1 de agosto de 2026
Avaliação não solicitada
logotipo da Time Motors

Resposta da Time Motors

Thank you so much for the kind words, we really appreciate you taking the time to leave this review. We wish you all the best with the business and look forward to helping again in the future, and thank you for recommending us to others.

Avaliado com 5 de um total de 5 estrelas

Great friendly service

Recently purchased a van through this company, Great service from start to finish- really helpful and friendly and without pressure. Would recommend this company if you are thinking of purchasing a van.

25 de julho de 2026
Avaliação não solicitada
logotipo da Time Motors

Resposta da Time Motors

Thank you so much for taking the time to leave this review. We're really pleased to hear the process felt easy and pressure free from start to finish, that's exactly how we like it to be. Enjoy the van, and thanks again for choosing Time Motors.

Avaliado com 5 de um total de 5 estrelas

New van

Jon was nice and easy to do business with

23 de julho de 2026
Avaliação não solicitada
logotipo da Time Motors

Resposta da Time Motors

Thank you for the kind words, glad Jon made the process easy for you.

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