I just installed my think tank today. It arrived promptly, considering that it came from the other side of the continent and had to cross a border. I'm impressed with the quality. Installation inst... Ver mais
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Veja o que dizem as avaliações
Your customer service is wonderful, product is exactly what I wanted. The only downside to this system is the cost of the cartridges and how few flushes you really do get from each.
I’ve been researching composting and incinerating toilets to use in my tiny house for a long time. The think tank is the only one that allows a man to stand up and urinate, has a better fan system and... Ver mais
A empresa respondeu
We are using the pellet stove in a motorhome. Not the normal installation, but what a difference in comfort! We had been heating with an electric wall heater, but took all day to get the motorhome com... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Tiny Home Equipment specializes in providing essential equipment and solutions for tiny home living. Their range includes composting toilets, mini split ACs, pellet stoves, portable generators, power stations, solar batteries, and solar panels. They offer free shipping across the USA, easy returns, and a best price guarantee. Their commitment to customer satisfaction is evident through their supportive customer service and a variety of products designed to enhance the tiny home experience
Informações de contato
1100 Battlefield Blvd South #16572, 23328, Chesapeake, Estados Unidos
- (833) 717-1234
- info@tinyhomeequipment.com
- tinyhomeequipment.com
4,6
Excelente
90 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
great purchase
It was very easy to order my waterless toilet. I had no issues. It came in the timeframe that I was expecting. I purchased it for a vintage camper that had no bathroom. It was so easy to just put it in and start using it. I did later buy the base to make it more stable when traveling. As stated there is absolutely no odor from this toilet. It is so easy to work and now I do not have to stop at dump stations! I’m very happy with my purchase.
31 de julho de 2025
Toilet came just as promised
Toilet came just as promised. Battery charged ready to go, and worked like it was supposed to:
16 de julho de 2025
Your customer service is wonderful
Your customer service is wonderful, product is exactly what I wanted. The only downside to this system is the cost of the cartridges and how few flushes you really do get from each.
16 de julho de 2025
Great place to shop
Pricing is fair. Customer Service excellent. I appreciate the veteran owned and always try to use small businesses when practical. This is a 5 star business.
10 de julho de 2025
Item was delivered as promised and in…
Item was delivered as promised and in perfect condition.
27 de junho de 2025
I just installed my think tank today
I just installed my think tank today. It arrived promptly, considering that it came from the other side of the continent and had to cross a border. I'm impressed with the quality. Installation instructions were complete and easy to follow. I suggest that you read the instructions from beginning to end before you start. Don't try to read them step by step.
2 de julho de 2025
Terrible customer service
Terrible customer service. Requested info on a product and I get a copy and paste answer multiple times. Description of products are misleading. Requested a refund and the person stops responding after sending messages back and forth. Stay away.
13 de junho de 2025
Avaliação não solicitada
Resposta de Tiny Home Equipment
Hi there Mr Thompson,
Thank you for the message, we appreciate you taking the time to share your experience. We take all feedback seriously and are concerned about the issues you've raised regarding our customer service and product descriptions.
We've thoroughly searched our records and cannot find a recent order under the name 'Mr. Thompson'. This makes it challenging for us to address your specific situation. However, we want to assure you that we're committed to resolving any issues our customers face.
If you've recently interacted with us under a different name, please contact us directly at info@tinyhomeequipment.com with those details. We'd like to investigate your case properly and address your concerns.
We strive to provide excellent service to all our customers and would appreciate the opportunity to make things right. Thank you for bringing these issues to our attention, as it helps us improve our service for everyone.
Thanks
Rob Alban
833-717-1234
Info@TinyHomeEquipment.com
Resposta de Tiny Home Equipment
ey Brian,
Thanks so much for the awesome review! We're stoked that you had a good experience with us. It's great to hear that the pricing, shipping, and updates all hit the mark for you. We really appreciate you taking the time to let us know how we did. Hope we can help you out again sometime!
Cheers,
The Tiny Home Equipment crew
Resposta de Tiny Home Equipment
Hi there!
Thanks for the kind words! We're really glad to hear that ordering was a breeze and the delivery was speedy. And it's awesome that you found our customer service great - that means a lot to us. We appreciate you choosing Tiny Home Equipment and hope to see you again soon!
All the best,
Your friends at Tiny Home Equipment
bad product, ZERO customer service
Parts have all been defective! I've been waiting 3 weeks for a response from this company...call 10 times a day and send at least 2 emails every day but nothing. Seems like they are looking to push me past 30 days so I can't get my $1300.00 back for the defective Laveo toilet. Trying to support a fellow veteran (if that's even true) over Amazon was a BAD choice. Avoid this company.
23 de maio de 2025
Avaliação não solicitada
Resposta de Tiny Home Equipment
Dear Carrie,
I sincerely apologize for your negative experience with our company and the Laveo toilet. Your satisfaction is important to us. We consistently get very positive feedback on these toilets, I'm sorry you didn't have the same experience.
I've personally reviewed our communication records and can confirm that we've responded to your two calls and four total emails. While I understand this may not feel sufficient given your ongoing issues, I want to assure you that we haven't ignored your concerns.
As previously discussed in our emails, the technical nature of your issue requires expertise that is beyond the scope of our customer service team. This is why we've consistently recommended contacting the manufacturer directly. They have the specialized knowledge to address the defective parts and performance issues you're experiencing.
To facilitate this, here's the manufacturer's contact information again:
Laveo Dry Flush
Phone: 203-248-4440
Email: sales@dry-flush.com
We value your support as a fellow veteran and understand the significant investment you've made. If you continue to face difficulties after contacting the manufacturer, please let me know. I'll be happy to explore what additional support we can offer within our capabilities as a retailer.
Again, I apologize for any frustration our responses may have caused. We're committed to helping our customers to the best of our abilities and appreciate your patience as we work through this situation.
Sincerely,
Rob Alban
Tiny Home Equipment
833-717-1234
I’m very happy that I decided to make…
I’m very happy that I decided to make my purchase with Tiny Home Equipment. They were very quick to verify my order to make sure it was correct and were very easy to deal with. My order was shipped and delivered promptly as promised. Keeping up the good work.
28 de maio de 2025
Resposta de Tiny Home Equipment
Hi Mary,
Wow, thanks for the amazing feedback! It's so cool to hear that you're happy with your purchase. We always try to double-check orders and get them out quickly, so it's great to know that worked well for you. Your encouragement means the world to us, and you can bet we'll keep giving it our all.
Thanks again for choosing us. Don't be a stranger!
Take care,
The Tiny Home Equipment team
Order received with a snafu
Order went smoothly and received order in a timely manner. However, part of the order was missing upon receipt and getting the missing part of the order required multiple contacts with customer service. Not sure if it was retailer issue or distributor, but it delayed our project nonetheless. The owner did contact us and got things squared away and apologized.
5 de maio de 2025
Resposta de Tiny Home Equipment
Hey there!
Thanks for the shout-out about our promptness and updates! We're all about keeping our customers in the loop. Really appreciate you taking the time to let us know we're on the right track. Hope we can help you out again soon!
Cheers,
The Tiny Home Equipment team
Resposta de Tiny Home Equipment
Hi Tina,
Awesome to hear your order arrived quickly! We know how exciting it is to get your gear ASAP. Thanks for the feedback - it helps us keep our shipping game strong. Let us know if you need anything else!
Best,
Your friends at Tiny Home Equipment
Resposta de Tiny Home Equipment
Hey Janine,
'Fast and accurate' - music to our ears! We're thrilled we hit the mark for you. Thanks for the quick thumbs up. Hope your new equipment is working out great!
Take care,
The Tiny Home Equipment crew
Really works well!
22 de abril de 2025
Resposta de Tiny Home Equipment
Hi Brett,
'Really works well!' - That's what we like to hear! So glad our product is doing its job for you. Thanks for taking a moment to let us know. Don't hesitate to reach out if you ever need anything!
All the best,
Team Tiny Home Equipment
I have yet to use the dry flush
I have yet to use the dry flush, but customer service was solid. Our order was not complete and they immediately fulfilled the order.
25 de março de 2025
Resposta de Tiny Home Equipment
Hey Randy,
Thanks for the double thumbs up! We're stoked to hear our product is really working well for you. Your satisfaction means a lot to us. If you ever need anything else, you know where to find us!
Cheers,
The Tiny Home Equipment gang
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