Easy to sign up, easy to use but try canceling your subscription and it is a different story. Cancelation function on the app is there but doesn’t work, only support confirms it is canceled but then s... Ver mais
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Veja o que dizem as avaliações
An excellent and useful service. It's triggered some alerts in the last year about companies house records which turned out to be "false positive" about me but they were valid to be raised (s... Ver mais
A empresa respondeu
The Title Guardian portal is easy to upload and access but I needed some advice alongside submitting information. They dont hide behind the technology. I was given an email, named person and their t... Ver mais
A empresa respondeu
I was frustrated with having to provide multiple forms of proof of ID and sent rather a narky email. It was responded to with a polite but also hilarious reply and really made me appreciate the people... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Title Guardian is the UK’s first proactive property fraud prevention service, protecting homeowners, landlords, and industry professionals from rising threats. Our technology monitors digital sources in real time, detecting fraudulent attempts to transfer property ownership, register fake tenants, or misuse identity details. If suspicious activity is found, alerts are sent instantly via text, email, and app notifications. Additioanlly, we work with estate agents, letting agents, law firms, mortgage lenders, and property managers to strengthen fraud prevention. Our service includes secure ID verification and Anti-Money Laundering (AML) checks, ensuring compliance and reducing risk. With a simple online subscription, Title Guardian makes property protection easy, proactive, and effective.
Informações de contato
123 Buckingham Palace Rd, SW1W 9SH, London, Reino Unido
- +44 (0) 203 442 0276
- info@titleguardian.com
- titleguardian.com
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Not impressed
Easy to sign up, easy to use but try canceling your subscription and it is a different story. Cancelation function on the app is there but doesn’t work, only support confirms it is canceled but then shortly before renewing an email arrives in the inbox saying subscription will be renewed…. SERIOUSLY?
Does exactly what it says
Does exactly what it says. I was alerted when a company was registered under my name and could deal with it straight away. Simple, effective, and worth it.
A* customer service
Sophie was incredible
Sophie was incredible. I am a techno fobe and hate apps but she guided me through the app in seconds. Beautiful app in terms of visual layout .. highly recommended
Excellent and efficient service
Excellent and efficient service, highly recommended
Absolutely disgusted in this company
Absolutely disgusted in this company. Our solicitors used this companies services for ID checks on the purchase of our property. There were continuous issues with the forms that needed filling which were never resolved quickly. We completed on the property in January 2025 and still (July 2025) receive weekly calls from this company claiming we owe them money for their services. We explained it was no longer anything to do with us as we had been invoiced by our solicitors for the services and it was their responsibility to get the funds from the solicitors. They acknowledged this and after speaking with the solicitors agreed that we would no longer be contacted about this and they will battle with the solicitors for the money (this was back in May). To this day, I still receive harassing emails and calls to say I owe them money. They’ve even gone as far as to call one of our giftors to say they owe them money even though they had nothing to do with the purchase of the property. I have blocked Title Guardians number and suggested my family involved with the purchase do too, however they still seem to get through as well as their emails.

Resposta da Title Guardian
Very good support when I encountered…
Very good support when I encountered technical difficulties.

Resposta da Title Guardian
Title Guardian’s brilliant
Title Guardian’s brilliant. Takes all the stress out of worrying about illegal subletting of my rentals.
Clare was very helpful with my questions, made everything simple and actually cared. Can’t recommend enough.
Very very easy to set up
Very very easy to set up
Seamless set up, good interface. Very easy to use. Increased peace of mind. Great concept, well executed.

Resposta da Title Guardian
Great service!
Great service, very prompt and helpful in their responses!

Resposta da Title Guardian
Professional
Professional, prompt, efficient and helpful assistance given. Very patient assistant with expert advice.

Resposta da Title Guardian
Amazing customer support team
Amazing customer support team, very quick to respond and help me complete the registration process, thank you Emma!

Resposta da Title Guardian
Worth the price
Simple to use. Got notified about risks i was not aware of. Worth the price.

Resposta da Title Guardian
I made an error filling in a document…
I made an error filling in a document and couldn’t upload what was needed, Claire txt me back and updated my file as documentation had already been sent to my solicitor, she understood what I was going through and dealt with my problem quickly, and in a friendly manner. Title Guardian is a company you can trust

Resposta da Title Guardian
Personal service alongside excellent tech portal
The Title Guardian portal is easy to upload and access but I needed some advice alongside submitting information. They dont hide behind the technology.
I was given an email, named person and their telephone number. Quite wonderful in today’s tech only world. Sophie who helped me was excellent. Knowledgeable, friendly, responsive, helpful. Highly recommend as swift and personable service.

Resposta da Title Guardian
An excellent useful service - highly recommended.
An excellent and useful service.
It's triggered some alerts in the last year about companies house records which turned out to be "false positive" about me but they were valid to be raised (someone with same name and DOB!!!) and prove the service is working as designed.
Great price for my rental and own property through NRLA membership.
Clare in the support team has been always helpful and very efficient at dealing with questions - you are in safe hands.
Highly recommened.

Resposta da Title Guardian
Excellent customer service
I was frustrated with having to provide multiple forms of proof of ID and sent rather a narky email. It was responded to with a polite but also hilarious reply and really made me appreciate the people behind the emails.

Resposta da Title Guardian
Best platform check identity…
Best platform check identity internationally as well, Teem is also very brilliant and helpful, WhatsApp chat support is one of the best feature and help to the customer

Resposta da Title Guardian
Prompt helpful service from Title…
Prompt helpful service from Title Guardian Service, even on Bank Holidays. Really appreciate.

Resposta da Title Guardian
Above and beyond
Emma got in touch first thing as promised, very efficient and professional, explained legalize and offered tips going forward.
Great chat, thanks.

Resposta da Title Guardian
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