The two engineers arrived on time and were very friendly and helpful. The stair lift was fitted without fuss ( or mess!) and I was given helpful instructions.... and a couple of rides,,,, to show me... Ver mais
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Veja o que dizem as avaliações
Just installed stairlift, exactly when promised, within the promised timeframe. I was delighted - it was desperately needed. Thus far (he's only been gone an hour!) it works perfectly. The rep/... Ver mais
A empresa respondeu
From David first visiting my mums house to Chris who fitted the stairlift everything was brilliant,professional & they are obviously used to explaining things to the older clients in a respectful mann... Ver mais
A empresa respondeu
I was treated very well from start to finish. I never felt that I was being forced into purchasing from Home Solutions. I was given the opportunity of contacting Home Solutions if I had any pro... Ver mais
A empresa respondeu
Detalhes da empresa
Recommend us to a friend and receive a thank you from us.
Refer a friend for a £100 gift card.
Recommend us to a friend
and receive a thank you from us for your recommendation. You will receive a £100 voucher of your choice* and the person you have recommended us to will receive up to £200 discount if they decide to buy. Contact us today to find out more.
Informações de contato
Eagle Court, De Havilland Ave, Preston Farm Industrial Estate, TS18 3TB, Stockton-on-Tees, Reino Unido
- 0800 783 9551
- contactcentre.homesolutions.uk@tkelevator.com
- tke-homesolutions.co.uk
4,8
Excelente
162 avaliações
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The stairlift looks amazing and has…
The stairlift looks amazing and has improved my quality of life as I feel safer going up and downstairs and reach the bathroom without breathing difficulties.
The electrician did a fantastic job and didn't stop till the job was done and the two engineers that fitted the stairlift were friendly funny left no mess and had loads of patience when explaining how to use the lift and what to do if anything should go wrong.
A fantastic team, profesional job, clean, friendly and caring
30 de julho de 2025
Avaliação não solicitada
Resposta da TKE Home Solutions UK
Thank you for your fantastic feedback! We’re thrilled to hear that your new stairlift has made such a positive difference and that our team provided friendly, patient, and professional service throughout. We’ll be sure to pass on your kind words.
TKE Home Solutions UK
Stair lift
Very happy with this company...polite, informative & helpful...was an issue with the survey which resulted in extra work needed but was quickly resolved & carried out with minimum disruption...all the guys were lovely and left my property clean & tidy on completion...would highly recommend
12 de agosto de 2025
Avaliação não solicitada
Resposta da TKE Home Solutions UK
Thank you for your feedback! We’re delighted to hear that any issues were quickly resolved and that our team provided polite, helpful service while leaving your property clean and tidy. We really appreciate your recommendation.
TKE Home Solutions UK
Great job well done I'm happy with the…
Great job well done I'm happy with the lift and a good team of trades people 😀
17 de julho de 2025
Avaliação não solicitada
Resposta da TKE Home Solutions UK
Thank you for your feedback! We’re so pleased to hear you’re happy with your lift and that our team provided excellent service.
TKE Home Solutions UK
Fantastic workmanship and very…
Fantastic workmanship and very respectful of our home during instalation. Highly recommend
3 de julho de 2025
Avaliação não solicitada
Resposta da TKE Home Solutions UK
Thank you for your fantastic feedback! We’re delighted to hear that the installation met your expectations and that our team treated your home with care. We really appreciate your recommendation.
TKE Home Solutions UK
Polite and informative
Recently had the fitters to install a new stairlift and it was a pleasure, they were very polite and very informative, I didn't even need to clean up afterwards! Great job chaps and thank you!
14 de agosto de 2025
Avaliação não solicitada
Resposta da TKE Home Solutions UK
Thank you for your lovely feedback! We’re thrilled to hear that the installation was a positive experience and that our team made everything easy and hassle-free. We’ll be sure to pass on your kind words.
TKE Home Solutions UK
From start to finish customer service…
From start to finish customer service was spot on.from lad who measured work to lads who fitted outstanding.highly recommend 👍 this company 👍
15 de agosto de 2025
Avaliação não solicitada
Resposta da TKE Home Solutions UK
Thank you for your wonderful feedback! We’re delighted to hear that every step of the process met your expectations and that our team provided outstanding service. We really appreciate your recommendation.
TKE Home Solutions UK
Installed a wet room
Dave And Joe were excellent, explaining everything to my mam who is nearly 96 years young . The work they did was amazing they are friendly lads who worked non- stop the bathroom is finished to an amazing standard, I would highly recommend them to anyone
13 de agosto de 2025
Avaliação não solicitada
Resposta da TKE Home Solutions UK
Thank you for your fantastic feedback! We’re thrilled to hear that Dave and Joe provided such friendly, thorough service and that the bathroom work exceeded your expectations. We’ll be sure to pass on your kind words.
TKE Home Solutions UK
I am very happy with the service and…
I am very happy with the service and the lovely man who fitted it I would recommend
21 de maio de 2025
Avaliação não solicitada
Resposta da TKE Home Solutions UK
Thank you for your lovely feedback! We’re delighted to hear you’re happy with the service and the installer, and we really appreciate your recommendation.
TKE Home Solutions UK
Excellent service and installation very…
Excellent service and installation very quick and professional. Has made my life so much easier. Thank you.
18 de junho de 2025
Avaliação não solicitada
Resposta da TKE Home Solutions UK
Thank you for your wonderful review. We’re pleased to hear that the installation was quick and professional and that your new stairlift is making life easier.
TKE Home Solutions UK
Couldn't fault them from start to…
Couldn't fault them from start to finish. Professional job. Installed well. No mess left. Explained how to use and what to do if ever encountering any problems.
12 de junho de 2025
Avaliação não solicitada
Resposta da TKE Home Solutions UK
Thank you for your fantastic feedback! We’re delighted to hear that the installation went smoothly and that our team explained everything clearly. We’ll be sure to pass on your kind words.
TKE Home Solutions UK
Stairlift install
Conner installed my stairlift very pleased with works and workmanship
6 de agosto de 2025
Avaliação não solicitada
Resposta da TKE Home Solutions UK
Thank you for your review! We’re pleased to hear you’re pleased with Conner’s work and the installation. We’ll be sure to pass on your kind words.
TKE Home Solutions UK
Engineer: Conner
Conner:
Very professional from beginning to the end of stairlift installation. Very informative and thoroughly demonstrated the lift use. When installation was completed, he left the work site as he received it, clean and tidy. Well done!
13 de agosto de 2025
Avaliação não solicitada
Resposta da TKE Home Solutions UK
Thank you for your wonderful feedback. We’re delighted to hear that Conner provided such a professional service throughout your stairlift installation. We’ll be sure to pass on your kind words, he’ll really appreciate them.
If you need anything at all, we’re always here to help.
TKE Home Solutions UK
Friendly service
9 de julho de 2025
Resposta da TKE Home Solutions UK
Thank you for your review! We’re really glad to hear you found our service friendly. If there’s anything you ever need, we’re here to help.
TKE Home Solutions UK
An excellent company
An excellent company. We bought a stairlift from them. We were in contact by phone, a representative called, and the fitters came to put the stairlift in. Everyone we dealt with was polite, informative and helpful. They did everything they said they'd do, when they said they'd do it. Thoroughly recommended.
25 de junho de 2025
Resposta da TKE Home Solutions UK
Thank you so much for your review. We’re delighted to hear that every step of the process from our calls to the survey and installation met your expectations. Our team will be thrilled to know their politeness and reliability made a difference.
We truly appreciate your recommendation, and if you ever need anything in the future, we’re always here to help.
TKE Home Solutions UK
Great customer service and uook no time…
Great customer service and took no time to install Kenneth very happy
3 de julho de 2025
Resposta da TKE Home Solutions UK
Thank you for the lovely review! We’re pleased to hear Kenneth is happy and that the installation was quick and smooth. If you need anything at all, we’re always here to help.
TKE Home Solutions UK
Excellent and very cost effective
Excellent and very cost effective, outstanding customer services. Brilliant response
13 de junho de 2025
Resposta da TKE Home Solutions UK
Thank you for the wonderful review! We’re delighted to hear you found our service excellent, cost-effective, and responsive. We truly appreciate your feedback.
TKE Home Solutions UK
Merci à tke d'être venu rapidement…
Merci à tke d'être venu rapidement régler mon problème
25 de julho de 2025
Avaliação não solicitada
Resposta da TKE Home Solutions UK
Thank you for your review! We’re really glad we could resolve the issue for you quickly. If you ever need anything else, we’re always here to help.
TK Home Solutions UK
Looks to a very excellent product !
Looks to a very excellent product !
The skilled tech’s responsible for the installation were prompt, polite and supportive on every count a Customer would expect.
I am very pleased with what they and TFK have provided me - a perfect job and product. Well done and thankyou.
23 de julho de 2025
Avaliação não solicitada
Resposta da TKE Home Solutions UK
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re pleased with your new stairlift and that our installation team made the experience positive from start to finish.
Your kind words mean a lot to us. I’ll make sure the team hears them. If you ever need anything in the future, we’re always here to help.
TK Home Solutions UK
Bin mit dem Kundendienst nicht…
Bin mit dem Kundendienst nicht zufrieden. Termine können nicht abgestimmt werden. Letztes Jahr habe ich 1/2Jahr auf eine Änderung meines Termins gewartet. Hauptsache es wird viel verkauft...
14 de julho de 2025
Avaliação não solicitada
Resposta da TKE Home Solutions UK
Thank you for your feedback, we are sorry to hear about your experience. Your review may relate to our colleagues in Germany, as we are the UK team and handle customer service only within the UK.
We have passed your comments on to the relevant team in Germany so they can look into this further. If there is anything else we can assist with from the UK side, please don’t hesitate to reach out.
TK Home Solutions UK
Arrived on time/professional
Arrived on time, work was clean and Conner the engineer was polite and very helpful. He was very patient with my wife when explaining the workings of the stairlift and didn't leave until she was happy.
4 de julho de 2025
Avaliação não solicitada
Resposta da TKE Home Solutions UK
Thank you for your kind review! We're delighted to hear that everything went smoothly and that Conner provided such helpful and considerate service. We'll be sure to pass on your lovely feedback to him. It's great to know your wife felt comfortable and confident with the stairlift before he left, that’s exactly the experience we aim to deliver.
TK Home Solutions UK
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