Roger came round to service lift found no grease on track and fitted new wheels as bumping also bottom hinge banging put damper on. Done a excellent job stair lift working a lot better 🌟🌟🌟🌟🌟
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Veja o que dizem as avaliações
Chis from TKE has done a brilliant job installing the Stair Lift. He’s explained everything as he went along which was very reassuring. My stairs are not easy. They are spiral on 3 floors and are n... Ver mais
The two engineers arrived on time and were very friendly and helpful. The stair lift was fitted without fuss ( or mess!) and I was given helpful instructions.... and a couple of rides,,,, to show me... Ver mais
A empresa respondeu
Just installed stairlift, exactly when promised, within the promised timeframe. I was delighted - it was desperately needed. Thus far (he's only been gone an hour!) it works perfectly. The rep/... Ver mais
A empresa respondeu
Detalhes da empresa
Recommend us to a friend and receive a thank you from us.
Refer a friend for a £100 gift card.
Informações de contato
Eagle Court, De Havilland Ave, Preston Farm Industrial Estate, TS18 3TB, Stockton-on-Tees, Reino Unido
- 0800 783 9551
- contactcentre.homesolutions.uk@tkelevator.com
- tke-homesolutions.co.uk
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Excellent job.
From the first enquiry to the installation of the stairlift, everything was done very properly. Of course, that is what should happen anyway but doesn't always. Anyway, very pleased with things so far.

Resposta da TKE Home Solutions UK
Excellent
Excellent. Wished I payed the extra would have been worth it.you get the best the first time you think everyone’s the same.big mistake

Resposta da TKE Home Solutions UK
Almost really pleased.
Almost really pleased with the experience. The removal of the old lift and the installation of the new one went without a hitch. Installed in less than a day and the engineer Alan was brilliant.
However there is a problem with the bottom section of the rail. At first it was thought to be the rack so bottom section was replaced. But this did not solve the problem of the bumping on ascent and descent. To be expected over the join but not away from the join on the bottom Section. So a new section of trackway has had to be ordered from the factory.
When I have purchased a brand new stair lift I did not expect this to be a problem. This has soured my otherwise good experience of purchase and installation. I have been promised that the new section will be replaced on the 23rd of April and I sincerely hope that this solves the problems with the lift.
I am totally reliant on the lift to get up and down the stairs and any period of loss of function however temporary is not what I was expecting.

Resposta da TKE Home Solutions UK
The installation went smoothly with no…
The installation went smoothly with no hitches. Just one little niggle. It makes a lot of noise unfolding at the bottom.

Resposta da TKE Home Solutions UK
Had new stairlift installed yesterday…
Had new stairlift installed yesterday Conner did a great job even thought it ended up being a very difficult install thankyou

Resposta da TKE Home Solutions UK
Schlechter Kundenservice
Schlechter Kundenservice
Haben 2002 bei Thyssen Group Treppenlift über 2 Etagen für 22000,00 Euro gekauft. Dieser war jetzt 14 Jahre nicht im Betrieb. Will den jetzt wieder in Betrieb nehmen, aber von dieser Firma TK HOME SOLUTIONS meldet sich keiner.
Ich habe den Eindruck, daß die nur neue Lifts verkaufen wollen.
In Warteschleife mehrmals über 30 Minuten gewartet.
Sehr schlechter Kundendienst, wenn man jemand am Telefon hat wird einfach Bandansage gestartet, dass man Bewerten soll.
Dies mache ich hier, und diese fällt nicht gut für das Unternehmen aus.
Diese Firma ist an einer Inbetriebnahme nicht interessiert, da verdienen diese ja keine 22000,00 Euro.
Mal sehen ob sich jetzt jemand meldet.
Zum jetzigen Zeitpunkt kann ich keine Gute Bewertung abgeben, aber eventuell, wenn sich jemand meldet und der Treppenlift in Betrieb genommen wird

Resposta da TKE Home Solutions UK
Easy and clean installation
Just had our new TKE stairlift installed. Conner did a great job and was finished in about 6 hours including a great handover and many demonstrations. Thank you guys, this is a life changer

Resposta da TKE Home Solutions UK
Absolutely Fantastic
Everything was custom made and fitted in exactly how we wanted it the install was fantastic and the price was very good for the product and specifications we had I would not hesitate to recomend you go to TK home solutions for your needs absolutely brilliant

Resposta da TKE Home Solutions UK

Resposta da TKE Home Solutions UK
Really efficient professional service.
Really efficient professional service.
From advice,ordering and installation TK Home solutions provided a thoroughly professional service.
The stair lift appears to be well constructed and is working as intended

Resposta da TKE Home Solutions UK
Great service at short notice
We needed a stairlift installed for a temporaty period at short notice due to my mother in law breaking her leg. The stairlift was installed very quickly and efficiently and staff were brilliant.

Resposta da TKE Home Solutions UK
We phoned the company & they sent someone almost immediately
We phoned the company & they sent a man (Paul) who called to repair our chair lift a couple of hours later. He was polite, professional & efficient, as well as being a very pleasant person. I highly recommend both the speed of service from the company and their representative.

Resposta da TKE Home Solutions UK
Connor was fantastic during my fitting…
Connor was fantastic during my fitting for stairlift. Very pleasant credit to company.
Again thanks Connor

Resposta da TKE Home Solutions UK
No less than 5 stars from me
No less than 5 stars from me. Jordan & Neil visited my property to install a stairlift. Both were polite, friendly & very helpful. They went through all the instructions with me & answered any questions i had. The stairlift will really help me and im very happy with it. Thank you

Resposta da TKE Home Solutions UK
From start to finish these guys were…
From start to finish these guys were efficient, professional and caring.
The fitter Micheal was excellent too, giving updates as he progressed and an excellent tutorial. Thanks Michael!

Resposta da TKE Home Solutions UK
Connor was very polite and…
Connor was very polite and friendly,explained step by step how to use it,watched me as I went on the first time and took time out to explain everything,

Resposta da TKE Home Solutions UK
Great stairlift will make all rhe…
Great stairlift will make all rhe difference to my life michael fitted it professionally and explained how it functions very good installation cleaned up after himself excellent service thank you

Resposta da TKE Home Solutions UK
All good
All good. They did what they should and made my life easier. Thank you

Resposta da TKE Home Solutions UK
Excellent result
The original surveyor of the stairs is the installer, so he gets it right! The stairs were surveyed and drawn by computer, and clearances on the narrow and turning staircase were plotted to a millimetre. The equipment was installed within four hours and operates quietly and reliably. Excellent result.

Resposta da TKE Home Solutions UK
Great company
Great experience, job was done in a timely matter making sure everything was right along the way. Lovely people nothing was too much

Resposta da TKE Home Solutions UK
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