I was not given the run-around, I was not told I had to visit a specific repair shop or they would only pay a ridiculously low hourly labor rate... I took my car to my dealership (Acura) the dealersh... Ver mais
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Veja o que dizem as avaliações
TOCO warranty worked with my mechanic over the phone and approved his estimate to repair my SUV. As the contract holder the claims process and the repair was completed very fast.
A empresa respondeu
I had an unexpected claim on my vehicle with at only 44,000 miles. TOCO sent out their inspector who verified the claim and authorized the repair. No hassles, no long drawn out process just courteous... Ver mais
A empresa respondeu
Dylan was AMAZING! He took his time and explained the estimate, parts, and informed me what was covered and not covered. Although he’s no mechanic, he helped me understand how each part worked. I appr... Ver mais
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Detalhes da empresa
Escrito pela empresa
Toco Warranty’s award-winning service and low monthly payments create an easy, affordable, and stress-free experience- That’s the Toco Promise! Vehicle repairs may be unexpected, untimely, and unaffordable, preventing you from getting home, to work, or wherever your live and car take you. Major breakdowns on vehicles may cost thousands of dollars, and minor repairs may set you back hundreds or more. The cost of parts and labor are continually rising whether you go to a dealership, franchise, or private mechanic. Let Toco get your back! Since 2013, Toco has been keeping customers on the road and out of the shop. Forget those groups that use high-pressure tactics, huge down payments, or worst of all, robocalls! Toco will never do that. Rather than charging customers upfront for years of coverage or requiring a hefty down payment, Toco offers low monthly payments and a no-pressure enrollment consultation. Toco commits to customer satisfaction, transparency, and accountability, earning your trust and keeping you on the road. Toco administers their contracts, ensuring that the claims experience is best in class. During a repair, the Toco Concierge team holds your hand throughout the process, ensuring that you know exactly what is going on and how much time the repair will take. Toco believes that setting customers up for success is dependent on great communication, transparency, and honesty. For your free, no-obligation enrollment consultation, click the link below or visit tocowarranty.com for more details.
Informações de contato
8501 Fallbrook Ave., Ste 225, 91304, West Hills, Estados Unidos
- 855-298-8626
- info@tocowarranty.com
- tocowarranty.com
4,3
Excelente
591 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had a very fine experience talking…
I had a very fine experience talking with Dillon today he was very helpful in having me elude the practice of shop repair costs and for those individuals and repair shops to stop trying to gouch me and he told me how to get things done and explained to me the process, where is the shop didn’t want to tell me that and they was skipping steps. I really appreciate him being knowledgeable about that. He did a job.
3 de agosto de 2022
Avaliação não solicitada
Resposta da Toco Warranty Corp.
We are here to look for every way to improve your experience! Thank you for taking the time to review the call and our agent. We will make sure that his direct manager is aware.
Toco Warranty is the best
Toco Warranty is the best, I would recommend them to anyone. I never really thought about an extended warranty, thought of as a waste of money. Well I can say from experience that, "I AM SO GLAD I GOT AN EXTENDED WARRANTY. IT IS TRULY WORTH IT." When I've had a problem in my car warranty related, it's taken care of quickly, no issues, they work with the dealership, and just great customer service. Just spoke with a representative to change payment method was very polite, knowledgeable and handled my transaction quickly. 10 STAR Company I my opinion.
2 de agosto de 2022
Avaliação não solicitada
Resposta da Toco Warranty Corp.
Easy, affordable, and stress-free is the Toco way and it sounds like that has been your experience so far. Thank you for allowing us to being your trusted repair coverage and having the opportunity to serve. We appreciate the time that you took to leave a review and we appreciate your business. Thank you.
There was no wait
There was no wait, and the rep was knowledgeable and answered all my questions with a friendly demeanor. Awesome experience!
2 de agosto de 2022
Avaliação não solicitada
Resposta da Toco Warranty Corp.
We appreciate the time that you took to review our services. Thank you.
Thought to be spam email
Well I received several emails from a Openbay+ company that I didn’t recognize. So I called the ToCo company that had a logo on the email. The reason because I didn’t want spam mail coming into my mail account. Daurie the customer service representative expressed that the email was to let me know that I received it for parts/service that are not covered by the warranty and we can get good company to complete work at a reasonable price. She was a great person to talk to. Wasn’t a spam message!
2 de agosto de 2022
Avaliação não solicitada
Resposta da Toco Warranty Corp.
No spam here, just a helpful service to make sure that you are taken care of before, during, and after a breakdown. The best way to prevent a breakdown is by making sure that the car is in the best shape prior to it happening. Thank you for sharing your experience (we are sure that others may be wondering about Openbay+ also).
Dory is a gem!
Dory was phenomenal in helping me with my claim. Anytime we got disconnected from the phone (due to my bad service), she was more than accessible in helping me with my claim from start to finish. I appreciate the time she took to explain my options to me as well as saving me money by informing me my warranty covers certain things and having me allow her to handle the logistics of everything. It was phenomenal customer service and her voice was always cheerful and welcoming to any and all questions I had! Exceptional customer service!
27 de julho de 2022
Avaliação não solicitada
Resposta da Toco Warranty Corp.
Our dedication to your success is the top priority on each call. Thank you for taking the time to leave a review and share your story. We look forward to each opportunity to serve and we thank you for allowing us to be your Trusted Repair Coverage.
Jessica The Great
Jessica was very helpful to me she explained to me about the Toco Warranty Upgrade Plan when mines get ready to expire next year she was very passionate about helping me with the information she is much appreciated I'm looking forward to working with her in the near future...Thank you Jessica 😎
19 de julho de 2022
Avaliação não solicitada
Resposta da Toco Warranty Corp.
Thank you for taking the time to share your experience. We appreciate the opportunity to serve and share our passion for customer success. We look forward to a wonderful future together.
Awesome thanks for all the support and help
Everything went well great company and great people love it
14 de julho de 2022
Avaliação não solicitada
Resposta da Toco Warranty Corp.
Great to hear. We are excited to have the opportunity to serve.
Warranty Information
Travis was very helpful and he made the experience person,by telling that if I needed to call back that I could ask for him.
13 de julho de 2022
Avaliação não solicitada
Resposta da Toco Warranty Corp.
We are here when you need us (and even when you don't). Thank you for allowing us to help out.
The representative that I talked to she…
The representative that I talked to she was awesome
9 de julho de 2022
Avaliação não solicitada
Resposta da Toco Warranty Corp.
Great to hear. We are full of awesome people and excited to chat!
Jessica
Jessica has GREAT CUSTOMER SERVICE she help me out so much by listening and looking into information that will help me out. I REALLY APPRECIATED her help. She was a relieved 😃😅 to me. Jessica is a great asset to your company. Keep up the GREAT WORK , kudos 👍😃😃
8 de julho de 2022
Avaliação não solicitada
Resposta da Toco Warranty Corp.
We REALLY APPRECIATE you, your businesss, and your trust! Thank you for allowing Toco to be your Trusted Repair Coverage. We look forward to being here when you need us (and wven when you don't)
Jessica made the phone call quick and…
Jessica made the phone call quick and easy. No one wants to be on the phone longer than necessary.
6 de julho de 2022
Avaliação não solicitada
Resposta da Toco Warranty Corp.
Amen! No one wants to spend a lot of time on the phone talking about a service contract, but we are here if you have any questions or in need of any assistance. We appreciate you.
I'm very much appreciate the time he…
I very much appreciate the time he spent walking me through the questions I had about my contract. He was very knowledgeable and now I have a clear understanding about the program I'm signed up for.
6 de julho de 2022
Avaliação não solicitada
Resposta da Toco Warranty Corp.
Alignment is key and we are so glad that we could spend some time with you to make sure that we are set. Thank you for taking the time to leave a nice review and detail of your experience.
Great service everything goes so smooth
6 de julho de 2022
Avaliação não solicitada
Resposta da Toco Warranty Corp.
Great to hear and happy to help!
She was super helpful and quick
She was super helpful and quick. Thanks!
30 de junho de 2022
Avaliação não solicitada
Resposta da Toco Warranty Corp.
We know that your time is valuable so we are proud to be efficient, accurate, and even nice.
Pleasant experience!
Sergio is AWESOME! Very helpful and pleasant experience. Answered all our questions completely. Patient and kind. No pressure. Love the BBB high rating. This builds confidence in the company.
28 de junho de 2022
Avaliação não solicitada
Resposta da Toco Warranty Corp.
YES, he is. We are very proud to have him a part of the team and we appreciate the opportunity to share our services with you. Welcome aboard!
Jessica was nice and polite She made it…
Jessica was nice and polite She made it real easy
22 de junho de 2022
Avaliação não solicitada
Resposta da Toco Warranty Corp.
Excellent to hear! We appreciate the opportunity to serve.
Very helpful
20 de junho de 2022
Avaliação não solicitada
Resposta da Toco Warranty Corp.
Wonderful. Thank you for reviewing.
Very thorough!
20 de junho de 2022
Avaliação não solicitada
Resposta da Toco Warranty Corp.
Great to hear! Thanks for the review.
A warranty you can count on !
I just signed up for a warranty for my 2010 BMW 750li and all was flawless ! They covered everything and explained it all thoroughly. So if your in the market for a used card extended warranty look no further !
Also ask for Derrick ! He is a awesome salesman and very knowledgeable in what he does. Thanks for reviewing and happy driving.
17 de junho de 2022
Avaliação não solicitada
Resposta da Toco Warranty Corp.
We love Derrick! He is a great example of someone who does things the Toco way. Thank you for sharing your experience and welcome to the Toco family.
I was very pleased with the service I…
I was very pleased with the service I received this morning. I called in to get an update on my claim from yesterday and all is going for smoothly.
Representatives are friendly and polite and very customer focused!! Thank you.
17 de junho de 2022
Avaliação não solicitada
Resposta da Toco Warranty Corp.
Thank you for taking the time to leave such a nice review of your experience. We strive to make every interaction a memorable one. Thank you again.
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