Toky Avaliações 43

Toky is one kind of tools that helped us to connect with our multinational customers coming from overseas.

I also really appreciate for their CS team that always responsive to our questions and helped us in such a timely manner.

Keep up the good work!

Prices - Very good
Platform - Excellent, easy to use and lots of integrations + supports WhatsApp API
Customer Support - Magnificant, replies are fast and on point. It feels like you have a personal concierge just for your account to attend to any need or any sort of question. Incredible

We worked with a couple of other VoIP alternatives during the pandemic, but Toky turned out to be the most reliable one, and even cheaper than some alternatives (since they don't charge unless someone picks up). Overall great. The API is a bit better that other as well, but the customer service chat is kind of hard to find some times.

Amazing service. Arjan and the team are always a click away and make sure that every query that you have is resolved. Loved your service.

We switched our conventional lines to Toky a month ago and the service is fantastic. The support of our agent is very attentive, they help you throughout the process, they give you support for anything you want to do and you can communicate in Spanish.
I think that any integration that TOKY has in the future will be good, and that the interactions they have now are fantastic. We are really very happy.
My overall experience is very satisfactory, to name a few! maybe the sound quality is sometimes a little lower. But I understand that it will depend on mobile coverage, so I don't blame it on Toky. The rest is very good service and at a very good price. The support (Arjan) is impeccable and is always attending to changes that we have needed. Highly recommended!

The support is committed to finding a solution quickly. Happy so far

very user friendly , great network reception , consistency and reliable support team.

Great platform! What I liked most were the cost, features, integrations, and app. We were able to finally get rid of our office phones. If you decided to go with Toky you won't be disappointed.

The customer support has been excellent and they are there always to help. Definitely worth using

Facilidad de implementación, calidad de la llamada y el buen servicio de atención al cliente que tienen. Rapidísimos en la atención siempre que los necesitas. Lo único negativo es que algunos apartados de la configuración estaban un poco escondidos y era difícil encontrarlos. Lo han mejorado con la última reestructuración del panel que han realizado.

El servicio de atención de cliente de Arjan es de maravilla y el software ha sido un gran cambio para la compañía.
Igualmente, quedan funcionalidades pendientes de desarrollar que para nosotros es un must to have tal como tener un numero móvil de España o tal como al configurar un IVR y pulsar una opción u otra, dentro de esa ramificación se pueda desviar a un numero externo solamente una de las opciones pulsadas y no todo el IVR.

I wanted to shout out Gustavo of Toky customer support!

He is world class customer support.

I threw him curve ball after curve ball of issues that frankly I don't think he could have helped with and over a long single session of chat, but over multiple accounts (LOL).

He was kind, patient, helpful... and in the end he even pulled some magic out of his hat and did some things I didn't even think possible.

He alone makes me want to continue to be a customer of Toky.

Thank you Gustavo! We need more Gustavos in the world.

The Toky support team (especially Arjan) are always on hand to help with any problems that arise and make sure that they are resolved in a timely manner. Overall, I'm really happy with the service provided and already benefitting from new features they are developing!

Toky support team is the best support team ever.

These guys send a response in just seconds. Are always available for every customer.

I'd been testing other platforms and sometimes I have to wait to Monday to receive a response.

In toky, you receive answer immediately.

Excelente herramienta y muy buena atención al cliente.

We use Toky for political meetings with 200 attendees that watch a live stream.

We use MyMeet.no as our speechlist and digital meeting software, and when a delegate needs to speak he adds himself to the speechlist in MyMeet, and the Toky operator sees that, and use the Toky excellent powerdialer.

Its easy to import the delegate data to Toky and easy to delete the data after meeting due to GDPR.

Overall Toky is perfect solution for our political meetings when people can`t meet each other.

Been using Toky for multiple businesses for over 3 years. The system is great, the support is great and they continue to make improvements all the time.

I've been using Toky for almost a year. Nice phone, works reliably, their support team is awesome!

Awesome service, Great support

It's been more than 1 years I had been using toky for myself and my sales team. We all are happy with team of toky and their services. Toky really helped me to run my business in smooth way. I used it for international calls, sms, call recording and dealing with clients from overseas using local numbers and everything is so nice. the call quality, 24 hours support and amazing software to use which is so easy. I highly recommed toky to all the people . thank you so much for providing such a great services.