Was looking for face masks and needed them quickly. The item arrived as stated the next day! Great communication re: delivery. Perfect timing. Thank you
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Veja o que dizem as avaliações
Ordered item and said 2/3 days delivery. After ordered a couple of days later received an email saying that item was out of stock and would not be shipped until new stock would be available. If I knew... Ver mais
A empresa respondeu
I like Toolmaniac :) they make it easy for me to buy presents for the menfolks. The stuff is excellent, but so is their customer service. No fuss, no bother, excellent tracking and quickly delivered.... Ver mais
A empresa respondeu
I’ve had nothing but excellent service from Tool Maniac over the past year or so! They may not be the cheapest tool shop but their range is excellent and customer service is phenomenal!! I’ve... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We love tools and we set out with the objective of becoming the home of tool lovers, while offering great products at competitive prices. Thanks to our close relationship with Wera we have made massive strides towards reaching our goal. As the home of tool lovers we needed a name that encapsulated both our and our customer’s passion for quality crafted tools, with leading innovation and reliability. Tool Maniac is for tools lovers. It is for everyone who’s ever held a screwdriver, spanner, hammer or chisel. It is for the plumbers, electricians, mechanics and apprentices. Tool Maniac is for you.
Informações de contato
Reino Unido
- toolmaniac.co.uk
4,7
Excelente
48 avaliações
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
First class to deal with
First class to deal with, they kept in touch with an accurate delivery & suggested a suitable replacement when one item was not available immediately.
12 de fevereiro de 2025
Resposta da Tool Maniac
Thanks for taking the time to review :)
The service was quick and efficient fro…
The service was quick and efficient fro the moment of my placing the order to the moment the parcel arrived. Their courier company kept me reliably informed as to the status of my parcel delivery.
13 de dezembro de 2024
Resposta da Tool Maniac
Thank you for taking the time to review :)
Wera Joker Spanners
Great website, fast delivery no messing service just what you need this time of the year
9 de dezembro de 2024
Resposta da Tool Maniac
Thanks for your kind review :)
Amazing Supplier
Only started dealing with Tool Maniac recently and they are a superb supplier. Always kept informed and customer service is way beyond anything we have had before. Would highly recommend.
29 de novembro de 2024
Resposta da Tool Maniac
Thank you for taking the time to review :)
Excellent A+++
Fast, efficient delivery with minimal hassle. And a great product received. I will be purchasing more in the future from this company A+++
11 de novembro de 2024
Resposta da Tool Maniac
Thank you for taking the time to review :)
Speedy delivery and great service
18 de outubro de 2024
Resposta da Tool Maniac
Thank you for your review :)
Resposta da Tool Maniac
Thank you for taking the time to review :)
Speedy delivery
Speedy delivery, good communication, very impressed with this company!
7 de outubro de 2024
Resposta da Tool Maniac
Many thanks for your kind review :)
Absolutely fantastic company to deal…
Absolutely fantastic company to deal with from start to finish. I had a query and Sally answered it immediately. Fast dispatch and delivery and the items are exactly what i needed. Thank you
9 de outubro de 2024
Avaliação não solicitada
Resposta da Tool Maniac
Thank you for your kind review :)
Resposta da Tool Maniac
Thanks for your Review :)
Not transparent, 2 weeks + delay
Ordered item and said 2/3 days delivery. After ordered a couple of days later received an email saying that item was out of stock and would not be shipped until new stock would be available. If I knew before placing the order then I would have chose another retailer. I feel that a more honest and transparent indication of stock level and the length of delay of delivery would help. My item arrived but 3 weeks after ordering.
28 de março de 2024
Resposta da Tool Maniac
Hi there, delivery would usually be 2-3 days but the item was a new launch by Wera and was more popular than anticipated so we sold out our original stock allocation more or less overnight which meant we had to re-order from Wera. Wera did not have UK stock available hence taking 2-3 weeks to arrive with us. We did email to advise of the delay and if the wait was not ok could have cancelled the order offered a refund if required. Apologies you were unhappy. Tool Maniac
Never receive your order
14 days since I ordered, still don’t have my order. emailed multiple times no one gets back back to you. Avoid this company.
28 de março de 2024
Resposta da Tool Maniac
Hi there, sorry you have felt the need to leave a 1 star review. I can see you have emailed and should have got our "out of office" reply as were were doing an annual stock take over the Easter week and therefore not able to answer as quickly as usual. We did email you when you placed the order to advise of a delay with the stock, if this was not ok we could have cancelled the order and offered a refund, as we did not hear from you it was assumed you were ok to wait. Your item was dispatched - I am in contact with you by email to check this has been received and will rectify if this is not the case. Tool Maniac
Resposta da Tool Maniac
Thank you :)
Resposta da Tool Maniac
Many thanks :)
Resposta da Tool Maniac
Thank you for your review :)
Arrived on time and was spot on!
Arrived on time and was spot on!
Love the Wera stuff and trust Tool Maniac for price and service.
4 de dezembro de 2023
Great service and the product is very…
Great service and the product is very good too
12 de junho de 2023
Resposta da Tool Maniac
Thank you for your review :)
Brilliant staff and for ever helpful.
23 de março de 2023
Avaliação não solicitada
Resposta da Tool Maniac
Thank you for your review :)
Resposta da Tool Maniac
Thank you for your review :)
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