Toolsave Avaliações 539

I was very pleased with the service I had from this company. They gave great communication and a prompt delivery. Toolsave seems to have everything I need for tools at a cheap price so would recommend for the hobbyist.

Problem with a piece of kit I bought on Ebay. They got onto it straight away - good communication and part replaced quickly and without a quibble. Great company to deal with - can't fault them.

Disappointing, just returned one, dust bag zip broke and then the outer sleeve perished, only had the sander 3 weeks! Thought I'd send it back before something else failed.

Good table rubbish instruction manual as parts listed with one code never to be related to putting together instructions. Photos would be good but those provided very vey dark so no detail can be seen. All that would be needed is to link instructions to parts provided, ie which bolt to be used on what part. Fustrating when it looks like an attempt to be useful has been tried.

Toolsave have amazing customer and after sales service, truly a company that knows the importance of communication and customer satisfaction.
Thank you to Alex M for dealing with my query.

Toolsave, have a good and coherent customer service excellent communication and an excellent backup warranty service will definitely be using again thanks very much
G Kemp.

A good, sturdy workbench. Requires partial assembly, but this is fairly logical and straightforward. I put it together in about 40 minutes using the manual and a bit of guesswork (the manual is not especially clear). Straight out of the box I noticed that a dowel had sheared off part of the drawer. This probably happened in transit, as the parts were not packed very well. However, this was easy to fix and nothing else was damaged. I made the mistake of not putting it together in situ (as recommended), and then having to lug it all the way to the shed on my own!

I have a lumberjack bandsaw and after a few weeks the led light went off so contacted lumberjack website and very nice lady called Donna helped me out and sent out a upgraded led driver and now all sorted I already have a lumberjack table saw and will buy more lumberjack products in the future.

I've got a lumberjack SDS, a router and I've just purchased a nail gun and they all do a great job. For DIY and light site work they're ideal. Some reviews say the tools are poor quality but they are pretty tough, you don't get Hilti quality but you don't get the Hilti price tag either. Everything has been delivered on time and the customer service (by email) was very prompt and polite.

First time of dealing with this company.
The SCMS 305DB saw was ordered, and as promised, delivered the next day.
Brilliant product, and amazing assistance from Donna, who went to lengths to ensure I bought the correct tool for the job.
Very rare today to find a company who sell top notch products at reasonable prices with friendly helpful knowledgeable staff. This company go the extra mile to ensure your happy with the product.

Don't advise anyone to buy these products. Inferior build quality and incapable of the tasks.

the table top circular saw I bought is showing to be very useful for what I need for. hasn't let me down yet it was here on time. good machine for the money.

I am sorry to have to write this review, but feel I have no option. I live on a Portuguese island in the Atlantic. I included my full address for a delivery quote and was pleasantly surprised by the result. I ordered a number of machines and was phoned by a Portuguese delivery company who were trying to find my address......on mainland Portugal. I was then contacted by Jade Evans Of Lumberjack to say that could I collect from Porto......about 950 miles of sea between me and that location! Lumberjack were going to have the delivery returned to the UK, but I managed to get the order delivered to a warehouse in Lisbon and I arranged and paid for onward shipment to my island. The machines I am pleased with. At the time, the planer was out of stock, but I ordered one for when it was available, about two months ago. This time all they had to do was get it to the same warehouse in Lisbon.....not direct to me. There has now been two failed attempts and the machine is being returned to the UK. Why? It only weighs 34Kg. The warehouse location is fully manned during the day for deliveries. I have been given no satisfactory answer from Jade or from a manager/director, although I have asked. If a company offers a European delivery service then surely this should not present a problem. On the first occasion I could have insisted on Lumberjack paying for delivery to my island address as there is a legally binding contract between us, but I did not want to pursue it and I was happy to pay to get the machines. Now the second time around I am left completely frustrated.

Very poor to no customer service, bought a router table some time ago. Recently had problems with the fence, unable to tighten. Despite two messages to tool save not even the courtesy of a reply.

Twice as a business, we have ordered through this company. Payment has been taken upon ordering but no delivery details received. When chasing, (and only when chasing for a delivery date) it was advised that they have received high sales and that they would have to cancel our order.

I would not recommend this company

First class machine for the money. Works just as it should, Runs well and quiet. does a very good job.

Ordered a new polisher from this company on Sunday evening. First thing monday item dispatched received Tuesday.
First Class service and great item.

Very impressed. I'm a carpenter, mostly making stylish bedroom furniture to a standard similar to Hammonds (and better than Sharps). Where necessary I spend a lot on top quality tools. I've got quite a bit of Festool stuff.
Today I needed a router table; my hand-held plunge router wasn't able to do the job. Thinking I'd need to spend a fair amount I was amazed to see a Lumberjack tool at a ridiculously low price. Fortunately I'm fairly local so nipped over to Wolverhampton.
I was amazed. The place is full of really nice looking kit and even nicer prices. The 3 of them in the unit (including Fred) were welcoming and helpful and I went out with a few bits more than just what I went in for.
It didn't take long to assemble the router and I got it up and running quickly. There are plenty of safety-based accessories with it (which I probably won't use all the time) the accuracy of the calibration is spot on, the dust collection is brilliant and it put some clean straight grooves and rebates in the MDF and tulipwood I was working with.
Next time I need a new tool, like a planer, I'll look here first.

Spend extra money not worth cheap quality

Quality is poor never buy from this company