Been waiting patiently for 6 weeks and heard nithing so emailed and still nothing. Wish I had used the other company that I ordered from before who had my boots to me in 3-4 weeks. Will never use t... Ver mais
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Veja o que dizem as avaliações
Company is a joke. Ordered some copas for 170 quid. Been waiting 10 weeks. They have created a label saying Royal Mail are expecting the parcel. Been stuck on this for 10 days. Asked multiple times wh... Ver mais
Sent my copas off to get a tongue strap added and I can’t be happier with the whole process and the results. 2 weeks from sending them to receiving them back with tongue strap added. Superb quality of... Ver mais
Absolutely shocking customer service and communication. Ordered boots at start of August with waiting times of 2 weeks. It's nearly October now and still not received them. Got told they had been d... Ver mais
Detalhes da empresa
Escrito pela empresa
Professional football boot customisation, a small family business that has been in operation for over 10 years. Established in 2011 we now cater to the very top professionals in the game!
Informações de contato
Reino Unido
- tootsboots.co.uk
2,3
Ruim
282 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 70% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
1st class services got the boots in the…
1st class services got the boots in the style I wanted...
11 de julho de 2023
Fantastic service and the quality of…
Fantastic service and the quality of the work is am,I'm really happy with the boots
10 de julho de 2023
Ok product - Seems Rushed
Ok product.
Seems rushed due to business i would imagine.
Stud conversion slightly lazy. A few of the studs were sunk into the sole on arrival a little making tightening hard work. Wont be able to replace studs after a few games i would imagine with wear in them. However the ones that aren’t sunk work perfectly… so points towards rushing.
Tongue conversion seems good.
Major issue with wait time. Website wait time is 2-3 weeks. Mine came in 5 weeks after chasing via email.
No problem with waiting just estimates need to be updated on website to better reflect current state.
7 de julho de 2023
Product looks great
5 de julho de 2023
The boots are great
The boots are great, but expect a long wait. I got the black out and no tongue and they are so professionally done and look amazing
13 de junho de 2023
the order came quickly
the order came quickly. Thank you for the quick and prompt processing of the order. will definitely order from you again
11 de junho de 2023
Copa x predator creation
Fantastic service from start to finish… ended up creating a viral boot!
8 de junho de 2023
Beautiful Copas
Beautifully modified boots. Would recommend and I am very likely to buy a second pair ahead of the new season.
They answered my questions about sizing promptly, and following their advice the boots fit perfectly.
5 de junho de 2023
A genuine work of art
A genuine work of art. Such care and detail taken on the boots. Thank you so much
5 de junho de 2023
11 out of 10
Professional service, and a very honest and trustworthy person to deal with! Keep doing great things.
10 de julho de 2023
Avaliação não solicitada
Poor customer service
Poor customer service, failure to reply to multiple emails/DMs as the boots where very late. Was advised would receive free boot shapers due to the delay/poor service, I didn't.
24 de maio de 2023
Heard nothing for over a month
Heard nothing for over a month, chased 3-4 times.
Customer service very poor.
Product exceptional
28 de maio de 2023
Don’t bother with customisation…
Good communication during ordering process. After 1 wear the colour on one of the customised stripes came off. I contacted customer services and they said was probably because of a stud, they offered to send some paint for us to touch up, hasn’t yet arrived. I wouldn’t pay for the coloured stripes again as football boots are regularly going to come in contact with another players studs
18 de maio de 2023
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