I had an absolutely brilliant experience with the Consultant at "Top at Home." His advice was clear, concise and simple. He answered all my questions and made me feel at ease. Everything arrived at pr... Ver mais
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Veja o que dizem as avaliações
Doctor Aka has saved me in my most urgent situations, as always prompt responses and he has made the impossible possible for me during the hard times. He is never too busy to check in on his patient... Ver mais
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I attempted to use the NHS service and hadto wait a week for an appointment only for them to not call me and then had to wait another few days for another appointment during which the nurse made me cr... Ver mais
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We came across Top at Home after facing long NHS wait times and feeling unsure about what to do next. From the very first message, they were calm, clear, and incredibly supportive. They treated my par... Ver mais
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Detalhes da empresa
Escrito pela empresa
Top at Home is the UK’s first online abortion clinic, offering safe, legal, and discreet medication abortion services from the comfort of your home. We are CQC-regulated and approved by the Department of Health & Social Care, ensuring the highest medical standards. For £399, we provide a virtual consultation with UK-licensed gynecologists, abortion pills (mifepristone & misoprostol) in discreet packaging, follow-up care via phone, email, or WhatsApp, and free, confidential delivery from UK-registered pharmacies. Our 98% effective treatment is available to UK residents 16+ years old and up to 10 weeks pregnant. We believe abortion care should be private, affordable, and stigma-free, with expert guidance and support at every step.
Informações de contato
The Lansdowne Building, 2 Lansdowne Rd,, CR9 2ER, Croydon , Reino Unido
- 0333 305 9004
- Admin@topathome.co.uk
- topathome.co.uk
4,6
Excelente
42 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent team
1. Quick and annonymous service
2. High level of professionalism
3. Great communication
4. Great follow up
11 de abril de 2026
Resposta de Top at Home
Thank you so much. We're really pleased to hear you felt supported throughout the process.
Wishing you all the best
Good experience,very professional and…
Good experience,very professional and discreet service.Highly reccomend.
6 de abril de 2026
Avaliação não solicitada
I had a great experience at this…
I had a great experience at this clinic. The doctor was very kind and explained everything clearly without any judgment. The service was very fast and efficient. I truly felt comfortable and well cared for. I highly recommend this clinic!
12 de fevereiro de 2026
Avaliação não solicitada
Resposta de Top at Home
Thank you so much for your kind words.
We’re really glad you felt comfortable, supported, and well cared for throughout your experience.
Providing clear, compassionate and non-judgemental care is so important to us.
Wishing you all the very best,
The Top at Home Team 💛
Good service
Good service
Efficient and comprehensive service
Easy to arrange around my time and schedule.
Knowledgeable clinician
31 de janeiro de 2026
Resposta de Top at Home
Thank you for your kind words. We’re so pleased to hear you found the service efficient and easy to arrange. Our team truly appreciates your feedback.
Best clinic !
I had an absolutely brilliant experience with the Consultant at "Top at Home." His advice was clear, concise and simple. He answered all my questions and made me feel at ease. Everything arrived at promptly and the after care was above anything I have experienced! They reply to your messages within minutes with care and empathy. I would highly recommend top at home! Thank you so much for being so efficient and attentive!
30 de janeiro de 2026
Avaliação não solicitada
Resposta de Top at Home
Thank you so much for taking the time to share your experience. We’re really glad to hear that you felt at ease during your consultation and that our consultant was able to answer all your questions clearly. Knowing that our aftercare and responsiveness made a positive difference means a great deal to our whole team.
We truly appreciate your kind words and recommendation, and we’re grateful you trusted Top at Home with your care. Wishing you all the very best moving forward. 💙
Great care
Top at Home provided quick, compassionate, efficient care. I contacted them in a hurry to get treatment and was able to pick up medication on the same day! They also gave prompt and helpful guidance when I called for advice.
1 de fevereiro de 2026
Avaliação não solicitada
Resposta de Top at Home
Thank you so much for your kind words.
We’re really glad we could support you quickly when you needed it and that our team was able to help.
Wishing you all the very best 💜
I ended up hemorraghing and being…
I ended up hemorraghing and being rushed into hospital following my home abortion. After 3 blood transfusions and more iron transfusions to come, I can honestly say the convenience of an ‘at home’ abortion is not worth it. I wish I had seen the GP instead.
Edited to say: following writing this review, whilst recovering in hospital from the operation and major blood loss, I received an argumentative phone call from the doctor of this company to tell me off for my honest review. No ‘I’m sorry this happened to you’. He questioned why I hadn’t called the company when I was bleeding out on my bathroom floor, instead of 999. Absolutely shocking behaviour!
21 de janeiro de 2026
Resposta de Top at Home
We are deeply sorry for what you experienced and for how you were treated. You deserved compassionate care and support during a medical emergency, not an argumentative phone call while recovering in hospital. We apologise unreservedly for that interaction.
We take patient safety, aftercare, and any reported complications extremely seriously. We would very much like to speak with you privately about what happened, both to better understand your experience and to discuss how we can support you moving forward.
Brilliant and safe to use company
Brilliant and safe to use company. Used for abortion pill service as wait time for NHS bed was 3 weeks. Phone consultation within the hour and next day delivery.
26 de dezembro de 2025
Avaliação não solicitada
Resposta de Top at Home
Thank you so much for taking the time to share your experience.
We’re really pleased to hear that you felt safe and supported, and that we were able to provide timely care.
Thank you again for your kind words and for trusting Top at Home. 💚
Am so grateful for your quick response…
Am so grateful for your quick response to my call for your service assistance on 16/12/2025 .I took the medication has instructed. All my experience looks like the process was successful but I still have to wait the end of three weeks to take a test and confirm that will be on the 7th/01/2026
17 de dezembro de 2025
Avaliação não solicitada
Resposta de Top at Home
Thank you so much for taking the time to leave this kind review.
We’re really glad to hear that you felt supported and that everything went smoothly for you.
If you have any questions at all while you’re waiting, or need support at any stage, our clinical team is always here for you.
Wishing you all the very best 💛
doctor aka is the best…
doctor aka is the best he knows his job and he answers to all important questions that i had cause i was very scared and stressed thanks you doctor without you i was gonna get lost and very sad
9 de dezembro de 2025
Avaliação não solicitada
Resposta de Top at Home
Dear Princess Marku,
Thank you so much for your kind words.
We’re very happy to hear that Dr. Aka was able to support you and help you feel reassured during such a stressful time. Your comfort and safety are always our top priorities.
If you ever need anything or have further questions, we’re here for you.
Warm regards,
Top at Home Team
Really impressed with the service, great communication
I decided to use this service due to the wait times on the NHS. I asked for an emergency service and they arranged an emergency pack for me to collect early from a consultant the next morning. Whilst we were unsure whether the medication worked as it should have, the team have followed up and checked in with me consistently and arranged for follow up scans, which were also promptly reimbursed. I am very happy with the service and the treatment I have received from Top at Home and couldn’t recommend enough if you don’t want to wait for NHS services.
26 de novembro de 2025
Avaliação não solicitada
Resposta de Top at Home
Thank you so much for taking the time to share this, Ellie.
We’re really glad we could support you quickly when NHS wait times were long, and that the emergency pack and early collection worked smoothly for you.
It’s also reassuring to hear that the follow-up checks and scans helped you feel looked after throughout the process, and we’re pleased the reimbursements were handled promptly.
Your recommendation means a lot to our whole team. If you ever have any questions or need further support in the future, we’re always here for you.
Warm wishes,
The Top at Home Team
My advice is not to use online services like this but go to a doctor first, whether it is NHS or Private
My general suggestion for women who come across with situation when you need to terminate your pregnancy is to go to a doctor at NHS or Private first, do a scan and get the prescription.
I have panicked and decided to get the pills as soon as possible without doing enough research. I understand that this service is an online service and it might work well IF you don’t have complications. When the process started to go not as expected I called the Dr who suggested to get additional tablets (which happens) but it still didn’t work as expected. By that time I have googled the information about the clinic and the doctor but found very little information. The Dr texted me next day asking how am I and I have explained my symptoms. He said that he will start to “make arrangements” for a scan but he never came back to me.
By that time, I already knew that I want to go to a proper hospital as things didn’t go the right way and I had no trust to this online service.
I just want to make women aware of this situation, if you feel insecure and vulnerable in these situations, go to NHS or gynecologist to look at you and talk to. This online service might work for some but be aware of potential complications and think if you would be comfortable with small online service providers like this one.
1 de dezembro de 2025
Avaliação não solicitada
Resposta de Top at Home
Dear CO,
Thank you for sharing your experience, and we are truly sorry to hear that your medical abortion did not go as expected.
Before addressing your concerns, we do want to note respectfully that we are unable to locate any record of a consultation or treatment under your name or details in our system. If you believe this is an error, please contact us privately so we can verify your identity and review your case fully.
We want to ensure that anyone who has used our service receives appropriate follow-up and support.
While the abortion pill is highly effective (97–99%), a small number of women may experience complications such as an incomplete abortion.
In such cases, we always provide a scan free of charge and follow an established clinical referral pathway to ensure patients receive the correct care.
For clinical safety reasons, we would never offer additional tablets without first arranging a scan to exclude an ectopic pregnancy or other complications. This is a strict safety requirement in our clinical protocol.
Telemedical abortion care is safe, highly effective, and widely supported by clinical evidence. Studies consistently show that remote medical abortion has comparable safety and success rates to in-person care, including:
High success rates (97–99%)
Comparable complication rates to in-person services
Faster access to treatment due to reduced waiting times
This model is endorsed by NICE, the Royal College of Obstetricians and Gynaecologists (RCOG), and the Faculty of Sexual & Reproductive Healthcare (FSRH). Pill-by-post following a teleconsultation was permanently approved by Parliament in 2022.
Top at Home is a private clinic fully licensed and regulated by the Care Quality Commission (CQC).
All of our gynaecologists have over 30 years of experience in abortion care across the NHS, BPAS, MSI, and private services.
We are very sorry that you felt unsupported during your experience, as this does not reflect the standard of care we strive to deliver.
If you have used our service and there has been a misunderstanding, we would be grateful if you could contact us directly at admin@topathome.co.uk
so we can investigate and provide any support needed.
We wish you the very best in your recovery, and we appreciate your feedback.
Warm regards,
Top at Home Team
Resposta de Top at Home
Thank you so much for your review and 5-star rating.
We’re really happy to hear that you felt everything was great.
If you ever need our support again or have any questions, we’re always here to help.
Warm regards,
The Top at Home Team
I attempted to use the NHS service and…
I attempted to use the NHS service and hadto wait a week for an appointment only for them to not call me and then had to wait another few days for another appointment during which the nurse made me cry after getting my period date wrong despite correcting myself instantly. Due to getting my period date wrong the nurse insisted I get a scan and the nearest clinic was a 2 hour drive. I raised a complaint and am still yet to hear back from them a month later. Luckily I found this service, paid and had a phone appointment with a doctor an hour later. The pills arrived in the post 2 days later. What started as a very traumatising experience became a lot easier
18 de novembro de 2025
Resposta de Top at Home
Thank you so much for sharing your experience, and we’re truly sorry to hear how difficult things were for you before coming to us
We’re really glad our team was able to support you quickly and help make the process easier.
Your feedback means a lot to us, and we appreciate you taking the time to share it.
Great communication and efficient
Great communication and efficient
13 de novembro de 2025
Avaliação não solicitada
Resposta de Top at Home
Thank you for taking the time to leave us a review.
We’re really glad to hear you found everything clear and efficient.
Resposta de Top at Home
Thank you so much for taking the time to share your feedback. We're really glad to hear you received good service from our team.
If you ever need any further support or have any questions, we're here for you anytime.
Warm regards,
The Top at Home Team
Resposta de Top at Home
Thank you for your kind words!
We’re glad you had a good experience and are always here if you need us again. 💜
Just kind and amazing !
Just kind and amazing !! I texted worried and got answers straight away unlike the NHS. So reassured and couldn’t have asked for better in any way. Was worried and they paid for a scan privately at my local scan place to make sure I was safe and because I was very anxious. Couldn’t have been better . Like texting / messaging a friend who is a doctor.
23 de setembro de 2025
Avaliação não solicitada
Resposta de Top at Home
Thank you for sharing your experience. We’re so glad we could reassure you and help ease your worries.
We’re always here if you need us again 💜
Extremely easy service to use
Extremely easy service to use. Doctor was very knowledgeable and empathetic. Zero judgment and always available for any additional support.
8 de agosto de 2025
Avaliação não solicitada
Resposta de Top at Home
Thank you for sharing your experience.
We’re so glad you found the service easy to use and felt supported by our doctor.
If you need anything further, we’re always here to help
⭐️ Doctor Aka ⭐️
Doctor Aka has saved me in my most urgent situations, as always prompt responses and he has made the impossible possible for me during the hard times. He is never too busy to check in on his patients and the level of efficiency and care of Top at Home is why you should always seek private assistance.
Thank you always Dr. 🫶
24 de agosto de 2025
Avaliação não solicitada
Resposta de Top at Home
Thank you so much for your kind words. We’re really glad to hear you felt supported during a difficult time.
At Top at Home, we always want our patients to know they can rely on us, and your feedback means a lot to the whole team.
Wishing you the very best moving forward. 💜
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