Very quick indeed with supplying my sample tile and wrapped well so no complaints there. Dealt with my queries over pack quantity and gave reassurance over assortment availability as this particular T... Ver mais
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Veja o que dizem as avaliações
Reliable and very helpful. Arrived as agreed, a few broken so I had choice between replacements or refund (Out of 195, 5 broken which is pretty good)
Delivery was fast - next day already received sample. Great customer service. Tile good quality product.
I had a great experience with Total Tiles. They stock high-quality tiles that I couldn't find anywhere else, including 150 × 400 mm wall tiles, which most tile shops no longer seem to carry. The pack... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de azulejos
- Loja "Faça Você Mesmo"
- Loja de Acessórios para Banheiros
- Loja de artigos para reforma residencial
- Loja de Pisos
Sobre Total Tiles
Escrito pela empresa
Informações de contato
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road, CW1 5UE, Crewe, Reino Unido
- 01473 805959
- customersupport@totaltiles.co.uk
- totaltiles.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 57% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Larsen Silver Grey sealant
The website was very easy to navigate. I was able to find what i was looking for very easily. The price as well as the postage were very reasonable.
The communication from the seller regarding my order was very good. The item arrived very well packed and was delivered on time.
The item itself is of a very good quality.
So, overall my experience with Total Tiles is very good and I'm very happy with my purchase. Thank you

Resposta da Total Tiles
Great service great Quality tiles…
Great service great Quality tiles second purchase very happy will definitely recommend
Brilliant service from Martin who…
Brilliant service from Martin who resolved a problem re tiles damaged during delivery.
World class product at a great price too.
Won't be going anywhere else form tiles in future.

Resposta da Total Tiles
Ordered some tiles for kitchen floor…
Ordered some tiles for kitchen floor and bathroom back in November and have had lots of compliments on them. Great quality and customer service. We measured wrong so needed a few extra tiles and they were really quick to send out the new batch. They are very quick to respond and resolve any issues. We were so pleased, that we have now placed a second order for tiles we need elsewhere in the house. Would definitely recommend.

Resposta da Total Tiles
Thank you for your service
Thank you for your service. I ordered free samples and they came next day, very beautiful and clear. It was easy to choose then.
It's all about the Tiles
From ordering to delivery communication great.... the tiles are amazing the only place I could find the ones I wanted.
Many thanks
Sample tile.
Excellent service provided by this company, receiving a sample tile helped me make a decision without committing to a large order. Delivery was free and arrived quickly.
I had a great experience with Total…Excellent Quality Tiles & Outstanding Service ⭐⭐⭐⭐⭐
I had a great experience with Total Tiles. They stock high-quality tiles that I couldn't find anywhere else, including 150 × 400 mm wall tiles, which most tile shops no longer seem to carry.
The packaging was excellent, with everything arriving well protected. Delivery was prompt, and I was kept informed throughout the process with helpful notifications. Overall, I'm very pleased with both the products and the service, and I wouldn't hesitate to order from them again.

Resposta da Total Tiles
Excellent service
Excellent service. I ordered incorrect tiles and contacted TT which exchanged immediately. Tiles delivered on time securely packaged.
Easy ordering. Quick and efficient delivery.
The process of ordering was an easy one. The delivery was quick and right on time. The delivery man put the tiles on my driveway, exactly where I wanted them, and he even waited while I moved the car. Good service. The only thing is they came well wrapped so I couldn't check them before the delivery man left, but judging by the service so far, if there are any problems they will be dealt with quickly and efficiently.
Highly recommended
Great service. On time delivery and the items received as described on the website. Many thanks.
Quick delivery
Quick delivery. One box of tiles come time broken I will text to customer service they are interested and sent new one .it is very important because wrong prudoct or with damage is possible . customer service good support to me and help full I'm be happy thanks all
Failing company
Lost £3k worth of work and materials as company cleverly went into administration a couple of years ago and this has only just been resolved by the administrators.
Result - Received absolutely NOTHING. Not even an apology.
Problem - self-levelling compound failed (cracked up)so underfloor heating had to be ripped out and redone. Tried claiming for loss of materials to start with. Refused. 2 sets of underfloor mats plus compound. Work required stripping, removing waste and refitting mats. Re- level.
Spent months trying to resolve and had to delay 3 months moving into house as kitchen/diner couldn't be fitted until this was done.
Was not even told they were going into administration.
As an unsecured creditor you are at the bottom of the pile and are lucky to get anything at all.
Seems this is a common occurrence for some companies and a good way to clear debts. The government allow this to happen. Disgraceful. Total Tiles has now re-established itself with all the same team and probably directors too! Use Total Tiles at your peril! Who is to say they will do this again! So forget any warranties and refunds.

Resposta da Total Tiles
Great service
Great service, very quick delivery. Amazing prices. Been buying from them for the past 5 years and super happy.

Resposta da Total Tiles
I like the idea of receiving a sample…
I like the idea of receiving a sample tile for testing puposes very much. More so, it arrived promptly and in one piece. That made my day!
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