TourCompass Avaliações 

943
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We have just returned from a tour round Western Canada with a trip to Toronto and it was beyond expectations. Thoroughly well organised trip. Clear communication and explanations at all times. Everyth... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

TourCompass… what an experience!! We have just had the most incredible travel adventure of our life! Starting in Peru, walking Inca trail into Machu Picchu, visiting Sacred Valley, then off to the equ... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Everything about our 12 day Safari and Beach holiday to Tanzania (Serengeti and Zanzibar) was incredible. We are a family of four. The accommodation was spot on. Our Safari guide (Mike from Zara... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Western Canada experience … We have just returned from a tour round Western Canada and it was amazing! Very well organized trip. Everything went like clockwork. A couple of hotels could be better but... Ver mais

Detalhes da empresa

  1. Agência de turismo
  2. Operador de turismo
  3. Agência de Viagens

Sobre TourCompass

Escrito pela empresa

At TourCompass, we aim to be travel experts on your behalf, making it effortless for you to turn your travel dreams into unique and memorable experiences.

Our incredible tours are created in collaboration with our trusted and long-term local partnerships. They are curated based on 15 years of experience and customer feedback – we know what works, giving you peace of mind so you can focus on what’s important, that is enjoying the holiday of a lifetime.

We know that ‘adventure’ means something different to all of us and we also understand that planning the right tour for you and your loved ones can be difficult – perhaps even overwhelming.

We provide adventure tours, that suit your needs, no matter whether you wish to explore the jungles of Latin America, the awe-inspiring temples of Asia or the wild savannahs of Africa.

Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

943 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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4,9

Todas as avaliações

(943)

158 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Highlights of Vietnam and Angkor Wat

I did the Highlights of Vietnam and Angkor Wat tour with Tour Compass/Discova. It was well organised and everything went smoothly with transfers and travel arrangements. The hotels were all very clean and comfortable with spacious, attractive rooms.
The tour guides in each place were all knowledgeable and friendly. I must especially commend Lam in Ho Chi Minh City for her enthusiasm and warm welcome, her extensive knowledge nor just of history, but the agriculture, plant life and rural traditions. Thank you so much!

21 de setembro de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Jane,

Thank you for your kind words regarding your recent tour of Vietnam and Angkor Wat, and we are glad to hear that you had a wonderful time! It is also good to hear you were happy with our accommodation offerings, and your feedback on your guide in Ho Chi Minh!

We do hope to welcome you on another tour with us in the future!

Best wishes,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Tanzania Safari and Zanzibar Holiday

Returned last week from the most amazing trip! I'd say it really was the trip of our life. The safari was absolutely spectacular! We saw all the big 5. Literally dozens of lions, elephants, giraffes. Hundreds of zebra, thousands of wildebeest. Hippos by the dozen, crocodiles, leopards, cheetahs, hyenas jackals, rhino..... the list goes on! Every day was a new and different experience. Our guide Alex was fantastic and a wealth of knowledge. The wild camps were fantastic. We made some lovely new friends and everyone who was travelling with tourcompass said the same. The night safari was so good too, we saw lions bring down and feast on a wildebeest. Then came a week on Zanzibar. Our hotel, Ocean Paradise Resort was out of this world! Staff super friendly and helpful food was top class room very big and extremely comfortable. We will never forget this amazing trip with Tourcompass and 100% reccomend Tourcompass. Thank you for arranging this and always being there for helpful advice before we went.

12 de setembro de 2025
Avaliação não solicitada
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Resposta da TourCompass

Dear David,

We would like to thank you for your kind words regarding your recent tour, and we are glad to hear you had so many opportunities to see animals! Your feedback on your guide will also be shared with our local team, and we do hope you enjoyed your tour!

We do hope to have the opportunity to welcome you on another tour in the future!

Best wishes,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Serengeti and Ngorongoro

We had an amazing trip to Tanzania and Zanzibar. From pick up at the airport by our guide Hassan whose knowledge of the Serengeti was incredible and by day two, we had spotted the BIG FIVE. It was a trip of a lifetime and I thank TourCompass for arranging everything down to the last detail

27 de setembro de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Tipp Traveller,

Thank you for your kind words regarding your recent tour, and we are glad to hear that you had a wonderful time! We also appreciate your comments on your guide, and we will be sure to share your feedback with them!

We do hope to have the opportunity to welcome you on another tour in the future.

Best regards,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Short notice booking of Bali tour

We booked a tour of Bali at short notice and although we changed various aspects of the holiday nothing seemed to phase any of the Tourcompass staff. Communication responses were quick and our holiday was a real success. Their choice of the “on the ground “ tour company for the day to day running was also good and the tour went off without any hitches. The hotels were all of a good standard and our Tour guide was excellent. Already looking at booking somewhere next year with Tourcompass.

15 de setembro de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Bill,

We are grateful for your feedback of your recent tour to Bali, and we are glad to hear that you had a wonderful time. We also appreciate your compliments of our guide and accommodation options!

We do hope to have the opportunity to welcome you on another tour in the future!

Best wishes,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Very efficient guides met us and…

Very efficient guides met us and explained everything was very helpful ! Available to contact by email for any queries and was answered promptly

10 de setembro de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Sharon,

Thank you for your kind words regarding your recent tour, and we do hope you had a wonderful time with us! We do hope to have the opportunity to welcome you on another tour in the future!

Best wishes,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Tour Compass: A Fabulous Holiday Company

First time using Tour Compass and it was for a special occasion. The holiday was everything and more than we could've hoped for. The hotel and arrangements were fabulous and our Tour Compass Rep, (Tandi), was approachable, knowledgeable and available. We didn't want to leave and are already checking out other Tour Compass options or even repeating our holiday, it was so great!

13 de setembro de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Sue,

We would like to thank you for your lovely feedback regarding your recent tour, and we are glad to hear you had a wonderful time with us! We are also grateful for your kind words for our representative!

We do look forward to hopefully welcoming you on another tour in the near future!

Warm regards,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Kenya and Tanzania Safari - Uganda visit

Safari of 10day duration was very well managed throughout. Airport pick ups and drop at the hotel was very well managed. It was so well arranged that all we had to do was turn up in the lobby at afore mentioned time.
Hand over between Safari drivers in Tanzania and Kenya was excellent. The drivers stayed with us until all immigration and custom clearance was completed. On top they were very friendly and very helpful.
Following the Safari we travelled to Uganda. Once again all the arrangements were well executed.
All in all it was a fantastic experience for my adult children and nieces.
Well done to Tour Compass.

24 de setembro de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Consumer,

Thank you for your kind words regarding your recent tour. We are glad to hear that you had a wonderful time in Tanzania, Kenya and Uganda, and we do hope you enjoyed yourselves!

We hope to have the opportunity to welcome you on another tour with us in the future!

Best regards,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Great service from Tour Compass

I found Tour Compass on line and contacted them to discuss our safari/beach holiday to Tanzania/Zanzibar. The staff were excellent and arranged our holiday the way we wanted (unlike another couple of well known tour operators). Communication with Tour Compass staff was really good right from the start of our enquiry, both by telephone and email. They answered all our questions as they arose and provided all the information we needed up until we went on holiday. Our documents and plenty of information about our destination was also available to us on the Tour Compass app on our phones at all times. Great service, and we will definitely be using Tour Compass again.

8 de setembro de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Jim,

Thank you for your lovely words regarding your recent tour to Tanzania and Zanzibar with us, and we are glad to hear that you were happy with our pre-tour correspondence! We do hope you had a wonderful time on tour!

We do hope to have the opportunity to welcome you on another tour in the future!

Warm regards,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Amazing Safari and beach experience

The Tour was better than expected despite high expectations. It was very well organised and safe… the game drives were long and varied and we had every chance to see all the wildlife. Our driver was amazing and made the whole experience incredible. The beach resort was also incredible with friendly attentive staff, reasonable prices for drinks and all the amenities…

1 de setembro de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Catherine,

Thank you for your kind words regarding your recent tour, and we do hope you had a wonderful time on tour with us!

We do hope to welcome you on another one of our tours again in the future!

Best wishes,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Our Tanzanian safari and Zanzibar beach holiday

Our Tanzanian safari and Zanzibar beach holiday was booked through Tour Compass and lead by Zara Tours (Tour Compass Tanzanian business partners) - our guide was Peter Minja of Zara Tours.

This was the trip of a lifetime! We booked it for my 30th birthday and it was worth every penny. The booking process was so easy, we got a Black Friday discount and the booking team was so helpful right the way through booking, planning and going on the trip! They answered all my questions so fast whenever I had any.

The safari:
What can I say - this was incredible!!!
The tour goes through numerous parks - Tarangire, Serengeti, Ngorongoro Crater, Lake Manyara - which means you will see numerous environments and animals.
Above all we saw the Big 5 - even the rhino, which other guests and even guides were shocked about! Peter was a top driver and always made sure we had the best views.

For lunch every day we had a hot, freshly prepared meal which Peter brought from the chefs in the hotels in the morning. Bottled water was bought by Peter at the beginning of the trip and stored in a fridge inside the Land Cruiser. Peter was a phenomenal guide with a radiant personality and he really made our trip 10x better.

The accommodations -
Highview hotel - this is the ‘base’ hotel and you will find it is filled with people who are also doing safari. It is a clean hotel with a great pool. The food is nice, a buffet for breakfast and evening meal. It was my wife’s 30th birthday on our return from Ikoma Wild Camp - the staff were absolutely fantastic, they made a birthday cake and made a big show with singing and dancing, it made the occasion so special. You are greeted with a cold towel and hibiscus juice every day after safari which was a very nice touch.
Ikoma Wild Camp - wow what an experience! The first night we slept in a hut then our last night was in a tent. Both had showers and bathroom inside, which is very important considering they had big cats and buffalo wandering around of a night (this is no joke - we had a buffalo outside our tent and another guest had a lion outside at around 04:00am - they give you a whistle to blow after dark and a guard comes to collect you to take you for dinner). It was incredible, we still felt very safe. We booked via Tour Compass the walking tour - this was a great experience to have walk amongst buffalo and elephants whilst being safely chaperoned by a ranger and his rifle. When we got to the hotel we found we could do the night time drive on the same evening as the walk - I would highly recommend this at $100pp as we saw 13 lions with cubs making way through the open and other nocturnal animals which you otherwise wouldn’t see.

Ocean Paradise resort
This hotel surpassed all our expectations. The staff were so kind, the grounds were so beautiful and so clean, and the food was some of the best, freshest and tastiest I’ve ever had in a hotel. The view of the ocean from the room and the main breakfast restaurant was incredible. The beach was fabulous. There are quite a few people trying to sell things on the beach but it didn’t bother us, especially as they were not allowed onto the hotels private section of beach. We did the safari blue, dolphin swimming (Mnemba island), and stone town excursions booked through the tour compass rep (working with Zenith Tours - the local partner in Zanzibar). The excursions were brilliant, and all private! Just us and the guide which was really nice.

To consider:
- A lot of the roads, in particular on the way to the Serengeti, are BUMPY. You will be on very bumpy and uncomfortable roads for extended periods of time!
- Tipping culture is somewhat confusing! Tips are not mandatory but are of course welcomed by hotel staff. Initially we were giving $1 here and there for people carrying our bags etc but having spoke to staff they explained that you can tip at the time or use the box at reception at the end, which is a eventually opted for.
- Haggling in smaller shops is okay, though is not something we personally did.

Overall an 11/10 experience that I will never forget.

5 de setembro de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Billie Jones,

I would like to thank you for your detailed and excellent feedback regarding your tour to Tanzania, and we do hope you had a fantastic time! We will be sure to share your comments with our wonderful team, and we do hope to have the opportunity to welcome you on another tour in the future!

Best regards,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Dream come true

Wonderful itinerary and very good value, so well organised between the indivdual info on my device, the flights, transfers and amazingly good hotel and excursions. I had a truly wonderful holiday that met all my dreams and exceeded expectations

19 de setembro de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Thank you so much for your kind words regarding your tour.
We’re happy to hear that you had such a wonderful holiday!
It’s wonderful to know that your trip lived up to — and even surpassed — your expectations.
We hope to welcome you again on your next adventure!

Warm regards,
Pauliina @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Top quality tour in all aspects.

Tour Compass put together a very good tour of Ecuador and the Galapagos islands. We were met, on time, by a guide and / or a driver at every location. We were kept up to date daily by the local agent, Pure Ecuador, on WhatsApp. Ecuador is a varied and exciting country. It is unique and it is blessed with very friendly people and inexpensive restaurants. I would recomment this tour to anyone who likes a bit of adventure. Who wouldn't want to go to the Andes at 3,800 metres, then to the Amazon Rainforest followed by the wonderful Galapagos Islands.

19 de setembro de 2025
Avaliação não solicitada
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Resposta da TourCompass

Dear Graham,

Thank you very much for your feedback regarding your tour.
It’s wonderful to hear that you enjoyed your trip to Ecuador and the Galapagos Islands. We’re glad everything went smoothly and that you appreciated the variety and hospitality Ecuador has to offer.
Thank you for your recommendation. We look forward to assisting you with your future adventures!

Warm regards,
Pauliina @ TourCompass

Avaliado com 5 de um total de 5 estrelas

South Africa Kruger and Cape Town

Bucket list trip to South Africa Kruger National Park and transfer to Cape Town. Hotel and safari surpassed all expectations. Can highly recommend TourCompass

6 de setembro de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Lorraine,

Thank you for your feedback regarding your tour to South Africa.
We are happy to hear that your time in Kruger National Park and Cape Town was memorable, and accommodation and safari arrangements exceeded your expectations.
We truly appreciate your recommendation and look forward to assisting you with future travel plans!

Warm regards,
Pauliina @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

From booking the holiday and until the end the staff at tour compass were friendly and efficient.

Every time I reached out with question the responses were quick and full.

We had an issue with collection timings whilst we were on holiday and I emailed the team and they sorted the issue out and responded very quickly.

Highly recommend TourCompass and will be using again in the future

5 de setembro de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Daniel,

Thank you so much for your kind feedback!
We are pleased to hear that you that you felt well taken care of throughout the whole process. It is always our aim to provide efficient and timely assistance, so we are glad that our team was able to resolve your concerns promptly.

We greatly appreciate your recommendation and are happy to hear that you would consider travelling with us again. It would be our pleasure to assist you in planning your next journey whenever the time comes.

Warm regards,
Pauliina @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Africa Safari

I did the Victoria falls, Botswana and Cape Town trip. It was absolutely fantastic. Everything we booked including pick ups and drop offs worked so well. The tours with Bush Tracks in Zambia and Botswana and Stobers Tours in Cape Town were excellent, they really look after you. You really get to see the animals close up. I saw elephants, giraffes, rhinos, zebras, crocodiles and lions to name just a few. I highly recommend this trip.

5 de setembro de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear RM NH,

We would like to thank you for your kind words regarding your recent tour, and we are glad to hear that you enjoyed your time in Zambia, Botswana and South Africa!

We do hope to have the opportunity to welcome you back on another tour in the future!

Warm regards,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

All staff on the ground in Tanzania…

All staff on the ground in Tanzania were fabulous

12 de setembro de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Mrs Coyne,

Thank you for your kind words regarding your recent tour. We do hope that you enjoyed yourselves!

Best wishes,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Knowledgeable driver and guide

Knowledgeable driver and guide, hotel truly 4 star. Food of good quality, and variety. However would have been helpful if told before arrival that night drive requires dark unpatterned clothing.

12 de setembro de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Sharon,

Thank you for your feedback regarding your tour, and we are glad to hear that you appreciated our guide's expertise during your tour! We are also glad that you enjoyed the food during your tour. We will also be happy to share your feedback regarding clothing to our team to see if our website should be updated!

We do hope to welcome you on another tour in the future, and wish you all the best for now!

Best regards,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Just returned from the best trip in my…

Just returned from the best trip in my life.
Me and my ten yr old son went to the kruger safari , cape town , mauritius trip.
The whole experience from flights (7), transfers(6 in total) and hotels (3) were faultless and using this company for the first time i have had no regets and will definately use for my next trip . 10 out of 10 outstanding service .

20 de agosto de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Paul,

Thank you for your kind words with regards to your tour, and we are glad to hear that you had an incredible time! We do hope you and your son enjoyed your tour, and we do hope to have the opportunity to welcome you on another tour in the future!

Best wishes,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Well planed trips

well planed trips, well picked hotels and location good value for money, great communication the app was great source of information well organised and well planed itineraries and great guides and friendly.
My trip to south Africa exceeded my expectations would definitely use again.

12 de agosto de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Mr Mark Barron,

Thank you for your kind words with regards to your recent tour of South Africa. We are glad to hear that you had a wonderful time, and that our guides made sure your tour went ahead both smoothly and without any issues!

We hope to have the opportunity to welcome you back on another tour in the future!

Warm regards,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Family holiday travelling around Costa Rica

We had the most amazing family holiday in Costa Rica. Tour Compass were really helpful and answered any questions we had quickly. They were also one of the only companies who included flights. The hotels picked by the company were beautiful, in great locations and Eco friendly. Additional activities offered were wonderful. I recommend the Volcano 🌋 walk and hot springs and zip lining in Monteverde. While in Costa Rica we had some questions and needed help to see a Doctor. Tour Compass answered our questions quickly and helped us to arrange a Doctors appointment.
I highly recommend Costa Rica as a great family holiday destination with teenagers. Wonderful memories were made. I would definitely use this company again for another trip.

12 de agosto de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Louise,

Thank you for your feedback regarding your recent tour, and we are glad to hear that you had a wonderful time! We do hope you made many memories with your family.

We look forward to hopefully welcoming you back on another tour in the future!

Best wishes,
Liam @ TourCompass

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