TourCompass Avaliações 

943
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We have just returned from a tour round Western Canada with a trip to Toronto and it was beyond expectations. Thoroughly well organised trip. Clear communication and explanations at all times. Everyth... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

TourCompass… what an experience!! We have just had the most incredible travel adventure of our life! Starting in Peru, walking Inca trail into Machu Picchu, visiting Sacred Valley, then off to the equ... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Everything about our 12 day Safari and Beach holiday to Tanzania (Serengeti and Zanzibar) was incredible. We are a family of four. The accommodation was spot on. Our Safari guide (Mike from Zara... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Western Canada experience … We have just returned from a tour round Western Canada and it was amazing! Very well organized trip. Everything went like clockwork. A couple of hotels could be better but... Ver mais

Detalhes da empresa

  1. Agência de turismo
  2. Operador de turismo
  3. Agência de Viagens

Sobre TourCompass

Escrito pela empresa

At TourCompass, we aim to be travel experts on your behalf, making it effortless for you to turn your travel dreams into unique and memorable experiences.

Our incredible tours are created in collaboration with our trusted and long-term local partnerships. They are curated based on 15 years of experience and customer feedback – we know what works, giving you peace of mind so you can focus on what’s important, that is enjoying the holiday of a lifetime.

We know that ‘adventure’ means something different to all of us and we also understand that planning the right tour for you and your loved ones can be difficult – perhaps even overwhelming.

We provide adventure tours, that suit your needs, no matter whether you wish to explore the jungles of Latin America, the awe-inspiring temples of Asia or the wild savannahs of Africa.

Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

943 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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4,9

Todas as avaliações

(943)

158 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Perfect trip to Costa Rica

I want to thank you all at Tour Compass and to let you know we had the most fantastic holiday in Costa Rica. Everything worked like clockwork and we were seriously impressed with Tour Compass, Ecole Travel and Arenal Star Transfers. All issues were quickly and efficiently dealt with.
All the experiences, guides and drivers were excellent.
Again, thank you very much, we’re already thinking about next year’s adventure!

12 de abril de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Nicky,

Thank you for your kind words with regards to your recent tour of Costa Rica! We are glad to hear that everything went smoothly, and that you had a lovely time in-country!

We do hope that we will be able to welcome you on another tour with us soon!

Best regards,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

All-round fantastic

Fast, effective and friendly customer service, good pricing and the option to tailor packages - our safari and beach combination holiday was perfect in every way, couldn't fault it.

11 de agosto de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Helen,

We would like to thank you for your feedback regarding your recent tour, and we do hope you made many memories throughout!

We do hope to have the opportunity to welcome you on another tour with us in the future!

Warm regards,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Kruger National park…

Hi Just back from Kruger National park trip organised by Tour Compass ,cannot find any faults with whole experience . Would recommend company as all so efficient throughout run up to holiday and actually on the holiday

13 de agosto de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Sarah,

Thank you for your kind words regarding your recent tour of South Africa! We are glad to hear that you had a great time, and you were happy with our service!

We do hope to welcome you on another tour in the future!

Best wishes,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Kruger gate safari

Everything went to.plan.Well.organised and kept informed via the app.
No problems.Hotel as described. Safari good

4 de agosto de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Therese,

Thank you for your kind words regarding your recent tour, and we do hope you had a wonderful time!

We hope to have the opportunity to welcome you on another tour in the future!

Warm wishes,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

TourCompass were there every step of…

TourCompass were there every step of the way to ensure we had a fantastic holiday. They pulled out every stop and the staff were very professional and friendly. Any little query or question we had was answered quickly and helped put our minds at ease on whatever it was. I cannot recommend these guys highly enough. Great service, very friendly and extremely knowledgeable...thank you

1 de agosto de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Cadders1973,

Thank you for your feedback regarding your recent trip, and we are glad to have made a positive experience with our service! We hope we can be of assistance again!

Best wishes,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

South African Safari

We booked our honeymoon through Tour Compass. I was a bit weary at first as it was going to be a lot of money but after reading other reviews I decided to go for it. I was so happy that I did!
Everything was planned perfectly. We did the South Africa safari and Mauritius tour and it was the best two weeks I’ve had. Everything, from the hotel to the excursions, were amazing. When there were any issues, the company sorted them straight away and kept us updated with flight details. A special mention to Sam at the hotel who was our tour rep: she was amazing and helped us throughout the trip.
When our flight to Mauritius was delayed by 24 hours (through no fault of Tour Compass) they were quick at acting and found us a hotel to book. They then offered us free food for the airport and kept us updated throughout. We missed a day of our honeymoon but it was due to the airline. Tour Compass could not have helped any more than what they did.

For anyone who may feel a bit unsure about booking a holiday with them, I’d recommend doing it as it was amazing!

27 de julho de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear AG,

We would like to thank you for your kind words regarding your honeymoon tour with us! We are glad that everything went well and that you had a good time, despite the hiccup with your flight to Mauritius.

We do hope to welcome you on another tour in the future, and wish you all the best for the meantime!

Best wishes,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Second trip

Just back from our second trip with Tour Compass, this time the Hakuna Matata Safari. It was brilliant. The trip was easy to book. The app made tickets and advice easily accessible. The trip itself was great - all the accommodation, food, guides, tours, were fabulous. Special mention must go to our guide, Odhis, who took care of everything for us.

27 de junho de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Catherine,

We are glad to hear that you had a lovely time on your safari, and we do hope that you made a lot of memories on your tour! We will be sure to pass on your feedback to our local team!

Please do not hesitate to reach out to us in the future!

Best wishes,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

We have just returned from a tour to…Ecuador and the Galápagos

We have just returned from a tour to Ecuador with island hopping in the Galápagos. The tour was excellent from start to finish. The booking and organisation in advance was efficient. Responses to questions were fast and no question was too small. Once on the tour the organisation was seamless. Every guide was strong and all pick ups were on time. If we had more time, I think it would have been good to build in some extra days to enjoy the locations - the pace was quite fast and we always wanted to see more. Sadly, this wasn’t an option for us, but if you book this tour consider some extra hotel nights. This wasn’t an option our third trip with Tour Compass - very strongly recommended

12 de agosto de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Jacqui,

Thank you for your kind words regarding your recent tour, and we are glad to hear everything went well prior to departure. We also welcome your feedback regarding the programme!

We do hope to welcome you on another tour with us in the near future!

Warm regards,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Safari and Zanzibar

Amazing organisation, answered all questions quickly. The app was brilliant as well as all the information provided like contact numbers for local operators etc.
The people that Tour Compass use are local, knowledgeable and fantastic. We could not find any fault with our holiday at all!

21 de julho de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Clare,

Thank you for your kind words regarding your tour, and we are glad your pre-tour interactions with us went well, and that you had a lovely time!

We do hope to welcome you on another tour in the future!

Best wishes,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Tanzania and Zanzibar

We were a little apprehensive booking with Tour Compass as we had not heard of them before but based on Trust Pilot reviews we booked the trip and we are so happy we did. Tour Compass have been amazing all the way through. They have answered my many questions leading up to the trip quickly and efficiently. Everything ran like clockwork when we arrived at the airport in Tanzania. Our driver Simon was friendly and professional. We had 2 nights in Highview followed by 2 nights at Ikomo Wild Camp then 2 nights back at Highview. Zara Tours were incredible and our driver Mola was amazing. He had a great sense of humour and taught us so much about the animals we saw and lent us his binoculars too. We saw the big 5 and so much more. Difficult to put into words how incredible it was to see animals in their natural habitat and to get so close to them. We then went to Zanzibar for 6 nights staying at Z hotel. Thoroughly recommend this hotel. It was stunning and not as affected by tide times as other hotels in Zanzibar. We flew with Precision Air from Zanzibar to Nairobi on the way home and due to their delay missed our connecting flight to Nairobi. Communication was non existent from
Precision Air apart from putting us up overnight in a hotel. They told us they would book us on another flight and contact us the next morning but we heard nothing. I emailed Liam at Tour Compass. He replied straight away and within a couple of hours he had sorted our return flights home. Amazing service. Would 100% recommend Tour Compass and will use them again in the future. Top tip: ask for Mola as your safari guide. He made our trip what it was!

5 de agosto de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Nicola,

We would like to thank you for your detailed review regarding your recent tour, and we are glad to hear that you had a lovely time. I also appreciate your kind words regarding the assistance provided for your return flight home, and do hope it did not sour your experience too much! We will be sure to pass on your feedback to our local guide!

Please let us know if we can assist with anything further. We wish you all the best, and hope to welcome you on another tour soon!

Warm regards,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Tour Compass took great care of us from start to finish

Tour Compass took great care of us from start to finish. They were on hand to answer any questions we had before we left and made sure we had all of the information we needed. The whole trip ran so smoothly and we could concentrate on having a great time on our holiday.

14 de julho de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Rachel,

Thank you for your wonderful words regarding your tour, and we are glad we could ensure both a smooth experience before you went, and a wonderful time whilst away! We do hope you made many memories!

We hope to have the opportunity to welcome you on another tour in the future!

Best wishes,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Dealing with the company was very easy…

Dealing with the company was very easy and the staff very helpful. Our holiday in Tanzania and Zanzibar went like clockwork. All trouble free and the transfers all good.

29 de julho de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Philip,

Thank you for your kind words regarding your recent tour with us. We are glad to hear your tour went smoothly, and we hope you enjoyed yourselves!

We hope to welcome you on another tour in the future, and wish you all the best for now!

Warm regards,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

I would definitely recommend TourComapss to anyone!

I travelled with my 16 year old daughter and this was a very different holiday for us and we had never been to Vietnam before so i was apprehensive. Tour Compass were brilliant, their communication with me before the trip was brilliant and the answered all the questions I had. our connecting flight was delayed so we landed in Vietnam a fair bit later than we were due too but we were still met at the airport by our guide Danielle who was wonderful! He was our guide for the next 3 days on all of our trips and i can not paise him highly enough, he was kind, warm, welcoming and very knowledgeable, he was also funny and really engaged well with my daughter. The day we did the Mekong Delta trip we caught the tail end of a typhoon further north of the country, but the weather conditions were not great, our guide was very carful to ensure we got the most out of our trip but that we were also safe due to the rain and the wind, so he changed a few aspects of the day to maintain our safety without impacting our enjoyment of the day! Both hotels we stayed in were wonderful, really high quality with great service. The drivers were also great and all of the cars were pristine with bottles of water for us on every journey. The trips were well planned and enjoyable, i would definitely recommend the walking street food tour! a total highlight! Our transport car back to the airport to return home was hit by a bus, completely the busses fault not our driver!, he immediately made sure that we were booth ok (thankfully we were and no one was hurt) he then sorted things out with the bus driver and still got us to the airport in plenty of time for our return flight. Everything TourCompass organised for us ran like clockwork and was to the highest standard, and all the local people representing them were amazing! I can not recommend them enough

27 de julho de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Kathryn,

We would like to thank you for sharing your feedback with regards to your recent tour, and we are glad to hear everything went well, and our guides made sure you were safe during adverse weather conditions, and a very unfortunate accident en-route to the airport!

We hope to welcome you on another tour in the near future, and please let us know if we can be of assistance!

Best wishes,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Our first trip with Tour Compass

Our first trip with Tour Compass and it was great. Good communication before the holiday and well organised whilst we were there, They used Zara Tours for our safari and our driver/guide Madeal was amazing! Our flights and hotels were all good, nothing to fault, thank you!

4 de julho de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Jane,

Thank you for your lovely words regarding your tour in Tanzania, and we are glad to hear everything went well and that you had a great time with our team! We are also glad that our guide was able to ensure your holiday was successful!

We look forward to the opportunity of hopefully welcoming you back with us in the future!

Best regards,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Everything ran very smoothly

Everything ran very smoothly, we were met on time at all pick up points, hotels were great, communication from the company was exceptional. It was an amazing experience.

4 de julho de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Diana,

Please allow us to thank you for your kind words regarding your recent tour, and we are glad to hear that everything went smoothly, and you were happy with our communication!

We hope to welcome you on another tour in the near future!

Warm regards,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Africa in the raw and luxury. To Compass tours to Africa are always…

Tour Compass tours to Africa are always well organised and value for money. Just back from Botswana/Zambia. AMAZING

5 de julho de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Mrs Pamela Anne,

Thank you for your kind words regarding your recent tour, and we are glad to hear you had a wonderful time! We are also happy to hear your tour was well organised.

We do hope to have the opportunity to welcome you back on another tour in the neat future!

Best wishes,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Highlights of Japan - 14 days

What an amazing experience this was made all the better by TourCompass. Staff booked us tables at restaurants in advance and answered all our questions prior to the trip promptly.
You have a good amount of time at each place you visit. Could have spent more time in Kyoto but that is a personal preference. The hotels are ideally situated near public transport so easy to explore on your free days. The hotels are a good standard and the breakfasts were fantastic. The trips included in the package are amazing and the guides go above and beyond to accommodate you. I wanted to try puffer fish. Our guide told me where I could get it in Nishiki Market. She even wrote down the address and drew me a map how to find it. The trips are full on and you cram alot in. There is alot of walking so be prepared. You have your free time to relax and you need it.
If your thinking about booking a holiday through TourCompass do it. We looked at alot of companies before settling with them. Wouldn't hesitate in using them again.

30 de maio de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Jason,

Thank you for your warm words with regards to your recent tour of Japan, and we are glad to hear that everything went smoothly, and our guides were able to assist with maximising your time in the country!

We do hope to welcome you back on another tour with us in the future, and we wish you all the best!

Warm regards,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Tour Compass were great and we would recommend to anyone

Tour Compass were great from our very first contact keeping us to date throughout and via their App kept us updated on flight timings. We stayed at the Kruger Gate Hotel on the banks of the Sabie River which was superb seeing quite a bit of wildlife from the pool bar and observation deck. Our guide "Shadow" was excellent, really nice guy and we are keeping in touch. The program was well thought out with a mixture of Bush Walk, Night Drive, Game Drives, Panoramic drive and a free day although options available. We saw Wild Dogs within the first hour of the first game drive, being very privileged as they are so elusive. The Avani Victoria Falls Hotel couldn't have a better location literally 600 mts from the falls themselves. and another excellent choice. We had one slight problem, when KLM emailed us to say that our flight from Livingstone to Nairobi was delayed to an extent that we would miss the flight to Amsterdam. However, within an hour of calling Tour Compass's out of hours number we were booked on flights with Air France via Johannesburg - Paris - Manchester. I would recommend Tour Compass and we will use them again. My wife and I both said that this was one of the best holidays we've ever had, and would go back tomorrow.

25 de junho de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Ray,

We would like to thank you for your comments regarding your recent tour, and we are glad to hear your time on Safari was very good! We are also glad that, despite the issues with your flights, we were also able to rectify this quickly and without major interruption to your tour.

I do hope that we will have the opportunity to welcome you back on tour with us in the future!

Kind regards,
Liam @ TourCompass

Avaliado com 5 de um total de 5 estrelas

Fantastic service -highly recommend

Fantastic service from advice prior to booking our safari, supporting us (including rescheduling our tour and return flight) through a 22hr BA flight delay! and customer services. I recommend them without any hesitation. Thank you Tour Compass

25 de junho de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Sue,

Thanks so much for taking the time to write, and for your kind words. I'm so glad we were able to assist throughout the journey, and we hope to welcome you on another tour in the near future and wish you all the best for now!

Kind regards,
Catriona @ TourCompass

Avaliado com 5 de um total de 5 estrelas

A trip of a lifetime

I have just returned from an amazing Serengeti Safari and beach holiday in Zanzibar.
It was my first solo holiday, so I wanted a tour holiday that was all set up for me. I had never heard of Tour Compass before and neither had others on the holiday. Through from booking the holiday to coming home, the whole experience ran smoothly and you are given lots of information on an app to ensure a great holiday. I would highly recommend this company for holidays.

The Safari was absolutely fantastic. Our guide Ezekiel was brilliant at spotting the animals. The Safari tour ran smoothly and being on my own the guide and staff were helpful, friendly and made me feel safe. Like most people, you hope the holiday is what you expect and you see some animals. What this holiday gave was way higher than I expected. We saw loads of animals and the people I shared my jeep with were a lot of fun. The hotel accommodation and Serengeti wild camp was very good and clean. The public toilets on safari were spotless and well kept. It really did feel it was a trip of a lifetime with a bonus. I feel I chose a good time of year to travel end of June, as it was not too hot and little rain.

We then flew to Zanzibar, which was a great combination with a safari as there were lots packed into the safari and so a beach holiday is just what you feel you need after. I stayed in the Ocean Paradise Resort and Spa and was just blown away with how beautiful it was. The hotel complex was kept clean and the staff were very friendly. I would highly recommend staying here.

Overall this whole holiday was breath-taking. Like another review has said, using the word fantastic and amazing doesn’t express enough how this holiday made me feel.

26 de junho de 2025
Avaliação não solicitada
logotipo da TourCompass

Resposta da TourCompass

Dear Kath,

Thank you for your kind words regarding your recent tour with us in Tanzania. We are extremely glad you felt well looked after, and that your guide was able to maximise your experience on safari. We are also glad you enjoyed your time in Zanzibar also, and were able to relax!

We do hope that we may have the opportunity to welcome you back on another tour with us in the future!

Best wishes,
Liam @ TourCompass

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