Ordered a tow bar from Towing Centres and the delivery was very quick and on time. Sadly, our vehicle was involved in an accident shortly after, so we were no longer able to fit the tow bar an... Ver mais
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Veja o que dizem as avaliações
Great service from Barry at this company. Supplied me with a caravan A-frame bike rack by Thule which unfortunately arrived in a damaged box with a vital part missing. Responded very quickly to my ema... Ver mais
A empresa respondeu
Dropped the guys a query by email and had a response within hours with links to the tow bar and electrics they recommended. Delivery was really quick, and local garage fitted without any issues,... Ver mais
Easily contactable by phone when first choice was not in stock. Went for a slightly more expensive option but have the better product now I think, (Westfalia detachable on an Volvo XC60 ‘66 plate). So... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de produtos para reboques
- Loja de Acessórios Automotivos
- Loja de artigos para trailers
- Loja de produtos para trailers
- Concessonária de trailers
- Serviço de locação de trailers
Escrito pela empresa
NTTA Approved Towing Centre supplying Towbars, Trailer Parts, Trailer Hire, Electric Kits, Roof Racks, Cycle Carriers and much more.
Informações de contato
40 Havelock Street, HU3 4JH, Hull, Reino Unido
- trustpilot@towingcentres.com
- towbarandtrailercentre.com
4,9
Excelente
438 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really quick delivery excellent towbar…
Really quick delivery excellent towbar kit highly recommended
19 de setembro de 2020
Avaliação não solicitada
Resposta da Towing Centres
Hi Scott,
Thank you for taking the time to leave us your review. We value all of our customers honest opinions and send thanks for sharing your experience with others. We are pleased to hear you are happy with the service we provided.
Thank you for your business.
Towbar & Trailer Centre
A very good experience I ordered the…
A very good experience I ordered the wrong part rang them sorted it out gave me a full refund for the wrong part all fitted and working
18 de setembro de 2020
Avaliação não solicitada
Resposta da Towing Centres
Hi Ivan,
Thank you for taking the time to leave us your review. We value all of our customers honest opinions and send thanks for sharing your experience with others. We are pleased to hear you are happy with the service we provided.
Thank you for your business.
Towbar & Trailer Centre
very prompt service
very prompt service, after sales very good as well, great.
14 de setembro de 2020
Avaliação não solicitada
Resposta da Towing Centres
Hi Darren,
Thank you for taking the time to leave us your review. We value all of our customers honest opinions and send thanks for sharing your experience with others. We are pleased to hear you are happy with the service we provided.
Thank you for your business.
Towbar & Trailer Centre
Good company
13 de setembro de 2020
Avaliação não solicitada
Resposta da Towing Centres
Hi Steve,
Thank you for taking the time to leave us your review. We value all of our customers honest opinions and send thanks for sharing your experience with others. We are pleased to hear you are happy with the service we provided.
Thank you for your business.
Towbar & Trailer Centre
Excellent service
Excellent service, fast delivery of product ordered.
11 de setembro de 2020
Avaliação não solicitada
Resposta da Towing Centres
Hi,
Thank you for taking the time to leave us your review. We value all of our customers honest opinions and send thanks for sharing your experience with others. We are pleased to hear you are happy with the service we provided.
Thank you for your business.
Towbar & Trailer Centre
forgot to sent the towbar
forgot to sent the towbar , about 2 weeks , when I called them they send it with one bolt broken and bad thread, when I asked them they did nothing
10 de setembro de 2020
Avaliação não solicitada
Resposta da Towing Centres
Hi Andreas,
Thank you for taking the time to leave us your review. We value all of our customers honest opinions and send thanks for sharing your experience with others.
However, unfortunately this review is not accurate.
Customer ordered a towbar on 11th Aug 12:45pm, this order was processed at 2:01pm the same day. This was dispatched directly from the supplier. The customer emailed us on the 21st Aug asking where the Towbar was as this was now 10 days ago when the order was placed.
After checking with the supplier and the tracking information, this was delivered on the 13th Aug, only 2 days after the order was placed. The customer emailed after this saying he now has the towbar.
Shortly after the customer emailed over some photos of damage to a bolt on the towbar itself, which appears to have happened during transit.
We got straight onto the manufacturer and they were happy to send out a full replacement if the customer wanted, or if the customer has another bolt the same, this will be fine. The decision was in the customers hands.
The customer replied with "I can't mounted because is damaged, and what you want me to wait for another 10 days ...I don't know what to say , first you could do a discount immediately of I thinking to sent back the item for a full refund".
The customer would not have to wait 10 days, as the original delivery was only 48 hours.
Unfortunately, we have not heard anything back from the customer.
If this is still an issue, we will be happy to see if the manufacturer still have this towbar in stock and arrange an exchange, which was offered at the very beginning.
Thank you for your business.
Towbar & Trailer Centre
Fast delivery and good communication
Fast delivery and good communication. Would definitely buy from again. Competitive pricing too.
9 de setembro de 2020
Avaliação não solicitada
Resposta da Towing Centres
Hi Ossy,
Thank you for taking the time to leave us your review. We value all of our customers honest opinions and send thanks for sharing your experience with others. We are pleased to hear you are happy with the service we provided.
Thank you for your business.
Towbar & Trailer Centre
Very helpful in selecting correct…
Very helpful in selecting correct towbar. Quick delivery and quality product. Slight issue with electrics but got resolved.
8 de setembro de 2020
Avaliação não solicitada
Resposta da Towing Centres
Hi,
Thank you for taking the time to leave us your review. We value all of our customers honest opinions and send thanks for sharing your experience with others. We are pleased to hear you are happy with the service we provided.
Thank you for your business.
Towbar & Trailer Centre
Fantastic service and price
Fantastic service and price , only issue was there was no way of speaking to anyone on the phone to check stock or availability before ordering ,
8 de setembro de 2020
Avaliação não solicitada
Resposta da Towing Centres
Hi Chris,
Thank you for taking the time to leave us your review. We value all of our customers honest opinions and send thanks for sharing your experience with others. We do list on the following COVID-19 message at the top of our website: "Currently we are unable to answer phone calls on our 0330 phone number. Due to an increase in orders and we are running with a limited number of staff. We are only available by email to answer any questions.". Apologies if this was a issue, hopefully in the near future things will start to become some what 'normal'. Overall we are pleased to hear you are happy with the service we provided and again, thank you for the review.
Thank you for your business.
Towbar & Trailer Centre
Outlander towbar and electrics kit
I selected a towbar and dedicated electrics kit for my Outlander from the Towbar & Trailer Centre website and then emailed them to check for availability as they recommended in their COVID-19 Guidelines. I received a prompt reply advising the towbar I had picked wasn't in stock but offered a suitable (and slightly cheaper) alternative. I placed my order and received the electrics kit the next day and the towbar the morning after. Both were excellent quality and came with comprehensive fitting instructions.
Excellent service.
8 de setembro de 2020
Avaliação não solicitada
Resposta da Towing Centres
Hi Ian,
Thank you for taking the time to leave us your review. We value all of our customers honest opinions and send thanks for sharing your experience with others. Thank you for checking our website's COVID-19 information before placing your order, it really helps and avoid's disappointment. We are pleased to hear you are happy with the service we provided.
Thank you for your business.
Towbar & Trailer Centre
Resposta da Towing Centres
Hi Vicky,
Thank you for taking the time to leave us your review. We value all of our customers honest opinions and send thanks for sharing your experience with others. We are pleased to hear you are happy with the service we provided.
Thank you for your business.
Towbar & Trailer Centre
Very helpful with my questions and…
Very helpful with my questions and queries. A speedy and safe delivery. Overall a great experience using this company.
7 de setembro de 2020
Avaliação não solicitada
Resposta da Towing Centres
Hi Maggie,
Thank you for taking the time to leave us your review. We value all of our customers honest opinions and send thanks for sharing your experience with others. We are pleased to hear you are happy with the service we provided.
Thank you for your business.
Towbar & Trailer Centre
Problems initially getting towbar and…
Problems initially getting towbar and electrics that I wanted however once they found one in stock delivered next day couldn't have asked for more,really good service and although the electrics were dearer than the ones I asked for they did them at the same price.
Excellent service
3 de setembro de 2020
Avaliação não solicitada
Resposta da Towing Centres
Hi Ian,
Thank you for taking the time to leave us your review. We value all of our customers honest opinions and send thanks for sharing your experience with others. We are pleased to hear you are happy with the service we provided.
Thank you for your business.
Towbar & Trailer Centre
Very helpful I had a small query on the…
Very helpful I had a small query on the wiring and they couldn’t do enough to help
25 de agosto de 2020
Avaliação não solicitada
Resposta da Towing Centres
Hi Gordon,
Thank you for taking the time to leave us your review. We value all of our customers honest opinions and send thanks for sharing your experience with others. We are pleased to hear you are happy with the service we provided.
Thank you for your business.
Towbar & Trailer Centre
Very highly recommended.
I had reason to consult them a couple of times before actually making a purchase. Their advice ,guidance and Technical information was excellent , cheerfully and clearly given.
I purchased as a result , both a tow Bar and electrics kit for a cost that was well below the next nearest quote received. I have subsequently recommended them to a friend and would do so to anyone who reads this.
A great firm to deal with. Quick to respond very good prices and quick to despatch orders. Very highly recommended. Will defo use again.
17 de agosto de 2020
Avaliação não solicitada
Resposta da Towing Centres
Hi Eric,
Thank you for taking the time to leave us your review. We value all of our customers honest opinions and send thanks for sharing your experience with others. We are pleased to hear you are happy with the service we provided and we thank you for recommending us to your friend, it is much appreciated.
Thank you for your business.
Towbar & Trailer Centre
Excellent service
I do not understand the poor reviews of this company. I recently ordered a Witter towbar with dedicated electrics. Received an email stating it was out of stock. I reordered a Towtrust towbar as there is not much difference. Received a confirmation email by return. I was told to expect the items direct from suppliers and received my complete order within 3 days. Excellent service.
17 de agosto de 2020
Avaliação não solicitada
Resposta da Towing Centres
Hi Philip,
Thank you for taking the time to leave us your review. We value all of our customers honest opinions and send thanks for sharing your experience with others. We respond to every review including negative the ones, which we reply with a detailed explanation which is supported by email evidence. We are pleased to hear you are happy with the service we provided.
Thank you for your business.
Towbar & Trailer Centre
Great service when I had a towbar…
Great service when I had a towbar fitted, so I'd certainly recommend anyone to come here first if they need a towbar.
13 de agosto de 2020
Avaliação não solicitada
Resposta da Towing Centres
Hi Graham,
Thank you for taking the time to leave us your review. We value all of our customers honest opinions and send thanks for sharing your experience with others. We are pleased to hear you are happy with the service we provided.
Thank you for your business.
Towbar & Trailer Centre
Excellent service.
12 de agosto de 2020
Avaliação não solicitada
Resposta da Towing Centres
Hi Anthony,
Thank you for taking the time to leave us your review. We value all of our customers honest opinions and send thanks for sharing your experience with others. We are pleased to hear you are happy with the service we provided.
Thank you for your business.
Towbar & Trailer Centre
Great prices
Great prices, great help and advice, a real pleasure to deal with, will use them again.
12 de agosto de 2020
Avaliação não solicitada
Resposta da Towing Centres
Hi Steven,
Thank you for taking the time to leave us your review. We value all of our customers honest opinions and send thanks for sharing your experience with others. We are pleased to hear you are happy with the service we provided.
Thank you for your business.
Towbar & Trailer Centre
Great service
12 de agosto de 2020
Avaliação não solicitada
Resposta da Towing Centres
Hi Graeme,
Thank you for taking the time to leave us your review. We value all of our customers honest opinions and send thanks for sharing your experience with others. We are pleased to hear you are happy with the service we provided.
Thank you for your business.
Towbar & Trailer Centre
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